Truthfinder.com has a rating of 2.1 stars from 671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.
Do not use. Signed up and ran search, took credit card info and received "unable to process " message, meanwhile they charged my card 6 times. Total scam. Blocked transaction and notified Bank immediately.
I use truthfinder regularly for my own safety and that of my friends and family.
When contacting their customer service, they are polite, thorough, helpful. They even helped me to save money by offering better packages.
I highly recommend Truthfinder.com
Hello Rick,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team - especially by having them find the right package offer for you! We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
They misrepresent what it will cost to do a search. I wanted an email address. It cost additional money to "purchase" the "email report", my results. Furthermore, within hours, my credit card information was used to attempt to make a $560 purchase. This is the only site where I provided the number in many days. I would not use this untrustworthy, costly site again. Research too late shows other, cheaper, safer sites.
Hello C G.,
Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at 1 800-699-8081, or email us at help@truthfinder.com, so we can make this right.
Thank you
So you know how you go down the rabbit hole of the internet and find stuff right, I decided to search up my mom to see if it actually you know worked... I KNOW FOR A FACT MY MOM IS NOT ON A GOVERNMENT WATCH LIST AND HAS A CRIMINAL RECORD. You guys legit gave my a heart attack and it said something about embarrassing comments and stuff and I verified my age and I was like wait this cant be true so I canceled it. I know this was my mom because it asked if these were any of my relatives or something and it showed a lot of them that I know and have really close relationships with but still wtf do you mean with the government watch list like no sorry.
Hello Daniel,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our finalized reports that you paid to access. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at 800-699-8081 or email us at help@truthfinder.com and we will try to make this right.
Thank you
As per my email dated 07/22/2020
Item: Unlimited Email Report Membership - 1 month
Quantity: 1
Sub-Total: $7.99
Applicable Taxes: $0.69
Total: $8.68
Account Last 4: ####
My membership SAID 1 month, and I make sure that I cancel it again before I reached that One MONTH. And If I knew that I was still having a membership why should I resubscribe again with you today August 7,2022, If I didn't do that I will never know that they were charging my husband's card every month. Because you have that credit on your file that doesn't give you the authority to charge it each month $30.18 25 times
Even though you know that I only used your site only one time. I demand my full reimbursement from 07/22/2020 to 08/07/2022 in the amount of $794.68, they charged our credit card 26 times for services that we didn't even use after cancelation
You are not a trusted company because you are located in California you think that making money is like water nothing is for free I will post reviews on all major sites to blast your company because you are a thief. That's why I give you 1 star for stealing
Hello Nagela,
Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at 1 800-699-8081, or email us at help@truthfinder.com, so we can make this right.
Thank you
This is an effective informative website. I was searching a person's information by his contact number. Luckly i got his information by this site. You can know about a person's case or more information about him. Again customer service of this website also good. Thanks for providing this site.
Hello Sitchana,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and were able to track down that person's contact number! We look forward to continuing to assist you in the future:)
Thank you,
TruthFinder Support
Truthfinder is such a cool website if you are looking up on people, i have been using this website for quite a while now and i must admit, ts very simple and easy to use.My first experience was when i got these phone calls from a scammer multiple times requiring me to tell him some sentitive information. I came on this website, dialed his phone number and the website revealed his identity and everyhing about him.So i had him arrested and jailed. From this super fun website, you can search a reverse Phone Lookup (also called a Reverse Phone Number Lookup) is a phone number search, where you can identify the owner of a telephone number by the digits alone.and find out who that scam caller is. You can also find a person's public receords just by typing in their first and last names.The customer support is always helpful and tolerant.
Hello Michael,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you've been a long time customer, and have enjoyed our services, as well as your experiences with our dedicated Customer Care Team. We look forward to continuing to assist you in the future:)
Thank you,
TruthFinder Support
I originally signed up for Truthfinder.com to find out some information about two people I had known for over two years. Everything they had told me was confirmed by Truthfinder, plus a number of details I would not have known, and it was very helpful for me in order to continue a relationship with them. Thank you for your excellent service, Truthfinder!
Hello Carol,
Thank you for taking the time to leave us your feedback! We are delighted to know that TruthFinder was able to give you the information you needed to continue your relationship, and we look forward to continuing to assist you in the future :)
Thank you,
TruthFinder Support
I phoned your firm for assistance with my payment since I had changed my debit card. The lady that assisted me was fantastic. He did not leave until he was confident that I would be able to complete my goals, and he also assisted me in revising my strategy. Excellent customer service. I was really impressed with your organization in general and with the assistance I received from your workers. Thank you very much.
Hello Noah,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed using our services, as well as speaking with members of our dedicated Customer Care Team! We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
This is a very useful website. I have been looking for my friend for a while. I have used this website and found his contact information, a phone number and an address. I am very happy with this experience.
Very fast service Very good customer service I recommend everyone to try Truthfinder you will get good service Thank you Truthfinder for your help and great effort.
Hello Reda,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you've enjoyed your experience with us, and were able to track down your friend! We will also be sure to pass along your kind words to our dedicated Customer Care Team, and we look forward to assisting you again in the future:)
Thank you,
TruthFinder Support
I searched myself just because I was curious. Not only they told me I have criminal records, they said that I was in the government's watch list, suggesting that I am a hardcore criminal. This is all before you sign up for email and such. I believe this is designed to urge people to pay to see the details, but this business have to understand that many people will stop as soon as they see those horrible information because they will deem it enough and that no further research is needed since they already "know" that I am a hardened criminal. They should be ashamed of themselves for doing this.
Hello Adrian,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at 800-699-8081 or email us at help@truthfinder.com if there's anything we can do to improve your experience.
Thank you
Do not trust their information. Most of all do not give them ANY money! I have cancelled my account with them twice and they continue to Take money from me
Hello Elaine,
Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please reach out to our team at (800) 699 - 8081 (our team is available from Monday - Friday 7:00am to 7:00pm PST, excluding some Holidays) or email us at help@truthfinder.com so we can make this right.
Thank you
Ok so I must take back my harsh words because even though I didn't find what I was looking for after dealing with the customer service rep who spoke and understood perfect English, they handled theirselves just like true customer service professionals. I will tell you this much that good "customer service" is something I believe in and you can't find that any more. I would definitely recommend this company to everyone!
Hello Amanda,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us and our Customer Care Team! We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
Truthfinder.com is the most interesting database that I ever seen, I did want to find someone's contact information online for a project that I was working on and it was really helpful the process was really easy and the staff were really helpful.
Hello Houssam,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you've enjoyed your experiences with our services, as well as with our staff. We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
I found incorrect information on my property@ 249 S. 17th Ave, Yuma Az *******. I'm concerned this is a possible scam/fraud. Please have the 3rd party source that you hire to correct ownership of this property to my name. Regali Nonni LLC is not the owner of this property. As this is a possible scam/fraud, I may have to call the FBI. Your quick correction is appreciated.
Hello Teresa,
Thank you for providing us with your feedback. If you would like, please reach out to our dedicated Customer Care team at 800-699-8081 or email us at help@truthfinder.com so we can help make this right.
Thank you
I am amazed with this page, it is really informative, I can obtain my Public Records Search, police records, background checks, phone numbers among other things in an easy, fast and safe way, it has really helped me on many occasions, I can obtain information from people of which I have certain doubts and this page verifies all information, I am grateful!
Finding addresses can be very frustrating. I remember how truthfinder.com helped me to find my mom some weeks ago. I really owe them
Super satisfied! I needed to do a judicial search, civil trials of my ex wife! Trusthfinder provided me with a unique experience, where I could solve all these issues without a headache from home! In a timely manner I got what I wanted, safely, honestly and cleanly! I have already recommended it to many friends and they have all returned with good references! Thank you for the service provided!
Nothing you can't just find out for free by doing some google searches, other sites charge way less and will give you the same information, also its not all inclusive considering the price you will pay, not worth it, if you want to do an email or phone search they charge you extra for that, if you are already taking about $30 from your customers while some other sites charge half or even less than half, then at least have it all inclusive, its not worth it, go for cheaper sites and save your money, or if you diligent enough then just do some digging yourself.
Hello Nosheen,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at at 800-699-8081 or email us at help@truthfinder.com if there's anything we can do to improve your experience.
Thank you
Shame on you Truthfinders for stringing me along to collect all the data you could and then wham me with nothing but a fee!
Hello Doc,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to give us feedback We get all of the information found in our reports from our data providers, not from our users, so you can rest assured that any information you provide will not be used in our reports. This article explains exactly how we find our information, which comes from public record.
https://www.truthfinder.com/infomania/crime/truthfinder-reviews-scam-or-legit/?utm_source=facebook&utm_medium=social&utm_campaign=community
Thank you
Answer: To Amber: I have used Truthfinder for several years and of all the search sites, I have found their information the most current (and the most correct). I 100% believe that there are scammers that USE Truthfinder - to get information they can't get on Google - but I don't think that Truthfinder "scams people". They get their data from "public information" - something we could all get if we had the time and patience to find information about any person that someone is looking for out there. I use the website to find high school classmates and I have been pleased with the success I have had finding "long, lost friends". I agree with you that the scammers need to be prosecuted for all the times they break the law. They should all get off the couch and get a job instead of stealing from honest people who are trying to take care of their families by actually WORKING.
Answer: Why does truth finder Make you pay for nothing!
Answer: Truth Finders customer service answers calls quickly. They will get you unsubscribed promptly & they will refund any monies owed to you.
Answer: You can't! This site can't find anything worth the money you spend
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself. Help Site: https://www.truthfinder.com/help/ Blog Articles: https://www.truthfinder.com/infomania/
Hello Douglas,
Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at 1 800-699-8081, or email us at help@truthfinder.com, so we can make this right.
Thank you