Having dealt with them for months, I am convinced employees are being paid off by corporations, such as eBay and certain hotel chains.
I wrote a review about a phishing scam used by a company to try get people to sign up for technical support coursework and online classes. To my surprise despite stating facts, they reported my review so it is no longer visible. No wonder they have such a high rating when they claim I'm slandering them when I'm 100% right about my review. This just shows that Trustpilot is corrupt and needs a name change to UntrustedPilot... Here's my original review on Itonlinelearning...
"A decieving company which uses Formstack and faking their location with a job opportunity in order to get your email and phone number and then constantly attempts to call you in order to set you up with overpriced IT course packages in which I'm unable to verify if they're legit or not but from the sounds of it they offer poor resource materials. They pretend that there is a job opportunity at the end though this is definitely not true and a ploy to get you to pay in the belief you're getting something out of it.
If you wish to learn IT I strongly recommend going to your local educational institution (college, University) rather than relying on these crooks who don't even own an education building but rather a small business suite in Kent, which sales people use to harass jobseekers and trying to dupe them into paying up to £1000 for their services to get qualifications.
I strongly advise anyone who has fallen into the net of this phishing scam to block this businesses number and block all incoming emails. This company may have good reviews and maybe their inflated services are genuine but the ways in which they lure people into their services is definitely misleading."
Trustpilot indicated review could not be posted using Google - try later or use Email yet they would not deliver the email. Merrick review details issue with Merrick's website, as follows: Only One thing Merrick Bank needs to do better... CHALLENGE QUESTIONS on its website. Why have Challenge questions if Website can't retain the questions/ answers that apply to a particular customer. The website ASKS CHALLENGE QUESTIONS that were NEVER answered in the registration process. This creates REPEATED issues with using website. Merrick should provide a link to its IT Department. The CS Agents are GREAT! However, CS agents can't immediately correct website issues; having the CS agents take the website correction request adds another layer to the CORRECTION timeline. In view of COvid19 delays, this inflates the number of calls, in queue to Customer Service for an unnecessary website issue... Again, why have Challenge questions, if Website can't retain the questions/ answers that apply to a particular customer. HD Booker - TX
I realsly cannnot believe the ordeal I have just had to go through. I put a 1 star negative review about Hyperoptic Boradband due to a rude customer service agent, and Trustpilot are asking me for proof the phone call even took place by asking for stupid things that have no relevance to a phone call, such as order confirmations, invoice of receipts, delivery notes or reports, screen shots and email conversations. They are totally ignoring the fact this was in relation to a rude representative of the company.
They are actually removing negative reviews from companies, to give a false image of companies. It's absultely discraceful. They say they are a legit trustworthy company, yet they are going around deleting any negative reviews for businesses.
They certainly won't be going around asking people to proove their experience for positive reviews.
It's an absolute discrace, and Trustpilot should be ashamed of themselves. I fully intend to expose them on BBC Watchdog, and national news papers.
Mingalar Par.
To-night? I My lifes have vecherlar night. I have a beautifully lady. Together very happiest all friends. Ok.
Very slanted and one way opiniated reviews.
Most of the reviews are bad and they like to keep it like that.
As soon as a good review is posted they delete it.
DO NOT USE THEM TO REVIEW COMPANIES.
Full of fake reviews for prepaypower. Negative reviews are removed. Absolute scam artists. Fake people fake names giving 5 stars and telling lies.
This is one of the faces of the scammer. Speire-softs.com. Don't let them fool you. Don't ever trust someone who message you on what'sup Or telegram.
An awsome site to gather the information about any company. As the name the reviews are also trustworthy.
How amazing Patrick Barnett is, he is real. I have been scammed so many times, but seriously Patrick is real 100%. *******025
Group of fashistic poo eaters, censoring reviews that are not nice. Just full of imbecility and unproffesionality of mental disabled Office dirt
Cant find linea directa have they hidden it i have seen it previously they are a very succesfull company at deleting all all critics
How slimy can you get?! Deleting negative reviews of GoFundMe - ok, so we are now going to bring down TrustPilot.
Fake reviews only 4*+5* review valid... all my negative review delete trustpilot fu** you... Fuc* fuc* you trust pilot
This is best cick shop gives best quality of cick taste is awesome i m fully satisfied with this guy
It was so good never had something so good, I recommend pilot! Thanks to PrizePicks, i love it thanks
They removed like 30 negative reviews from bankmobile, including mine I dont know why. This is very misleading.
https://www.seotraininglondon.org/can-you-trust-trustpilot/
Read this. It will explain a lot about the website.
TRUST PILOT WON'T ACCEPT TRUE REVIEWS.TRUST PILOT AIDS CRIMINAL ACTIVITY BY HIDING TRUE REVIEWS.TRUST PILOT IS A WASTE OF TIME.
Avoid wasting your time with this Business Review S.C.A.M. Platform.
After having close to 90 reviews with this company for well over a year, without warning, Trustpilot suspended my account & removed every single review because they claim that 1 or more of my reviews was flagged for SPAM & is FAKE with their dedicated software.
All they had to do was ask me for proof of my business experiences with photo's, screen shots, receipts, video's ect and I would have provided them.
I can back up all of my reviews with well over 95% of proper documented proof.
If their software is so sophisticated, dedicated & fantastic, why did it take them so long to flag my account?
It's obvious that this company tailors itself around "paying business customers" and removes honest, fair, negative consumer reviews in the favor of "paying business customers."
There are a lot of companies that use & pay money to Trustpilot to "repair their bad reputation."
What started out as hundreds is now thousands of former dissatisfied Trustpilot members across multiple platforms who claim virtually the same thing over and over again. Trustpilot removes legitimate, negative consumer reviews. Period!
Trustpilot is the only review platform that I am aware of that does not offer the option of uploading proper documentation & photo's with a review. Virtually every other review company does.
The reason why it takes Trustpilot up to 10 business days to respond to member complaints & has "high volumes of inquiries" is because they get a boat load of complaints and simply can't keep up.
If Trustpilot thinks that my reviews are spam & fake….perhaps their "dedicated nonsense & suspicious software" can let me know if this review itself of their company with the lowest rating possible is fake.
If you are looking for a business that's legit….Trustpilot ain't it.
*****My email correspondence and Trustpilot's 3 stupid replies are attached to this review. They are in order ~ 1, 2, 3, 4, 5, 6.
So what was the real reason for my account suspension?
First, they claim spam. Then they claim that I did not have a business experience. Finally, they claim suspicious patterns.
Which one is it? Trustpilot does NOT know what they are doing.
*****Check out Trustpilot's very own website and you will notice how they have such great, wonderful & rave reviews that they leave for themselves. (see pic)
(I have NEVER found a single company with well over 237,000+ reviews.)
If you check their reviews on other legitimate review platforms….you will notice how they actually have horrible & rotten reviews. - "Seems VERY Suspicious".*****
Trustpilot is upset that I left them a 1 star rating on a different legitimate review platform. They finally claim - "suspicious patterns."*****
A total waste of time & effort on my part. You can't "TRUST" - Trustpilot.
Answer: Simple it is their website so they remove reviews that are negative just like how they let complains report negative reviews on their website. Trustpilot is not a good website the company allows companys to report reviews and since the companys pay them many reviews are taken off and removed..
Trustpilot has a rating of 1.2 stars from 1,105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Trustpilot most frequently mention customer service, bad experience and integrity team. Trustpilot ranks 128th among Internet Safety sites.