Trustpilot

Removed my review and claimed it was not genuine. I believe the company (specifically TEMU) paid them to remove my real experience and bad reviews.

Sadly useless now. Flag every review with one star. Asked them why So far no reply. Will probably not get one. Will edit review if I do

It appears they do not like to place negative reviews about companies that pay them. It will not be long before everyone catches on to their game.

I have a personals experience with Trust Pilot, they are unethical by providing a Fake rating and reviews to some bad companies

Companies seem to put their own fake reviews up to drown out the real negative ones and keep their rating average high.

The site is full of fake reviews. The moment you post something honest about a business or service, they will flag you.

The experience is awful... The integrity team only allows reviews they consider "truthful"... anyway they right... I better keep it to myself.

They delete all the real reviews and allow companies to post their own fake reviews. I do not trust them at all

Trustpilot IS NOT a trustworthy site - I left an honest ethical review of my experience about a company that uses them to promote and is ripping consumers off and they tried to claim that I worked for that company - I have worked for no companies since I last worked for Stripe and Verizon other than my own freelancing. For the record, my experience and review was CENSORED AND REMOVED by Trustpilot and they tried to say that I needed to PROVE and show documentation of my experience and identity in order to have my review stay up. Mind you, nothing I put in my review was against Terms of Service, and now their support team has directly lied trying to state my review cannot stay up due to my supposed having worked for this company - which I am stating here and now is a bold-faced LIE.
From here on out, DO NOT TRUST their site for review services they CENSOR AND REVIEW honest reviews and support the companies that are using their sites to encourage others to use their services as evidence of their quality when it is anything but the truth and all negative reviews are instantly removed if the company reaches out to their support team.
THAT, my friends - is BULL$#*!. DO NOT TRUST THEM.

Trustpilot gives companies a platform to remove honest reviews and promote requested reviews.

It's a total racket.

Posted a review for Trinty claims who deal with claims for Policy Expert. Review was posted. However the reply from Trinity Claims saying that the building in question did not meet building regulations which I then left a reply to was removed along with Trinity Claims response, this I would not have known if it was not for the fact I went to leave another reveiw for a different company, and can only assume this was due to me pointing out what the building regulations were as my husband is a builder so the building in question did meet regulations. This would have shown anyone looking at the reviews for Trinty Claims that this company needed to be avoided, don't take home insurance out with Policy Expert as this is what you get if you make a claim as well as left with the cost of repairs. Trinty Claims also had another review page on Trustpilot which they had not claimed FULL of bad reviews so in order to get round this they altered the name on a new review page which Trustpilot allowed them to do. Would not trust Trustpilot as they are not for the consumer, would not trust ANY good reviews left on this site. They are for the company's who pay them.

The above doesn't seem to like B & M a few posts now. Wonder if B & M pay for trustpilot services? Maybe you should reconsider.

Not so much trusting trust pilot as they paused my comments about fraud go fund me freezing truckers funds Canada. Poor job!

I had left a review on Trustpilot for Alarm.com. Alarm.com called me and said I needed to replace my alarm panel with one of theirs (even though I use ADT) and they said it would be free and that they are the ones that actually make ADT alarm systems - the physical equipment itself. That didn't sound right, so I said "no" and ended the call. I then immediately called the phone number back and it was indeed, alarm.com that called. I then called ADT and they said, "no, they will replace your panel and then they will be the ones charging you - it's a good thing you called me to verify because we get a lot of that."

The next day, a person from alarm.com came out wearing a lanyard and shirt with alarm.com on it, who said the same thing and my RING doorbell camera caught it all. Well I posted a review on Trustpilot who then later emailed me asking for evidence of Alarm.com contacting me. I said, they called me - which is what I initially put on my review. Trustpilot apparently was contacted by Alarm.com to take off the review and they argued it didn't happen so Trustpilot asked for 'proof.'...FROM A PHONE CALL? They didn't realize I had a RING video of the proof so I submitted that. Now, a week later, Trustpilot apparently got paid off to AGAIN say they need more proof as if VIDEO EVIDENCE with sound wasn't good enough and on the video I said they called yesterday too. All on video.

So apparently Trustpilot will just take off any reviews if that company pays them enough. What a scam. Apparently they got their values from Yelp who got in trouble for the same thing. I think a lot of these review / "unbiased" sites are just full of it.

3 years or so all my reviews been removed.
No explanation.
Good bad indifferent, no worse to any others, no bad langauge etc
Reviews ofMercantile organisations,
TP are remaining tight lipped the real reason.
Im effectively blocked at least under that e mail and name.
Cant be bothered to re join they are time wasters expecting me to write
Graduate level prose for free.The cheek! Go get some other mug to write for you and report for free! Not me anymore.
Huh!
Thats how they treat you. Remove everything without explanation.
Not even selected just one button the lot.
I can only think theyve been got at by big plc PR.
Wont work.
Most bad companies are getting INCREASING amounts of bAD reviews
That they deserve.
Some are touching 90% BAD.
Tough.
Its all true.
Before my reviews were removed 1000s people have read them ALL.
Silencing 1 reviewer wont stop a psunami of bad reviews from 1000s
People. Duh.
Why dont they just put cotton floss candy in their ears and a pair of rainbow glasses and sit there chanting-bad companies never make mistakes and cannot exist. Everything in the garden is rosy.
We will not tolerate ANY criticism.
Ive given up on TP I only read them now for a laugh.