Trustpilot

Trustpilot uses false positive reviews to boost the ratings of shady companies.
(They even use false reviews to boost their OWN ratings.)

On Trustpilot you can find 1000+ shady/scammer companies with *******+ positive 5-star reviews. All they have to do is subscribe to Trustpilot's paid business services.

And their "support" is nonexistent. It's just a "copy/paste slave" that posts the same reply over and over again. See image.

Contacting their "Compliance Team" doesn't help either. They just close complaints with a "Solved" mark. No feedback or actions.

Unfortunately Google have teamed up with Trustpilot. So now sites listed in the Google search results will display the Trustpilot star rating, leading people to believe a product or site is good and trustworthy. But instead they end up buying inferior products from shady vendors.

I've had my account for quite some time. 63 reviews and a 64th added yesterday which was removed due to apparent perceived issues. A 5 star review for a watch company I purchased from. I even sent Trash Pilot my receipt and still the review was deleted. They can shove my help right up their behinds. Deleted my account and won't use them again.

I am not a liar, yet Trustpilot UK is calling me one. Who the Hell do they think they are?! I received an email from the site telling me they removed a review on the grounds of 'authenticity' and 'integrity'. (It happened to be a 5-star review of the product, ZeroWater.) When I went to check, it turned out they had not only removed that one but about a dozen other reviews I have faithfully posted over several years! I have gone to great lengths to make sure other consumers are protected or encouraged by my experiences. This is appalling.

I have wrote A few reviews for trustpilot. They suspended my account and told me that they found that I was getting paid to write these reviews. I will tell you how wrong that is. I'm trying to get paid for writing reviews! I am not yet! Nobody is paying me for their stupid reviews. Trustpilot is a lying, manipulative, loser site that only lets people who are getting paid leave reviews. I know of a chick who got paid by two different casinos to leave a review and her reviews are still up! I did not get one red dime, nor did I ask for any money, nor am I being supported or endorsed by anybody that I have left with you for! So, trust pilot, I hope you realize that you are wrong and I will make sure that another review site is able to plateau yours. Better yet, make a molehill out of you. You are absolute morons for taking down the authentic reviews.

Every single time I leave an honest review, it gets flagged. I literally put in all the facts, edit the post, then it seems to be fine and then today, BAM! I get an email from them, my account and all my reviews have been removed and I'm banned! Lol They say my reviews were marked as spam. What a joke! Certainly won't be bothering with them anymore and I'd suggest not to bother either.

I wrote a negative review of Tracfone on their site, and it was immediately deleted because their mystical "advanced software" decided I'm not a real person. At least I hope that's all it was. I'd hate to think they are taking bribes from Tracfone. Trustpilot should not use the word "Trust" in their name because it is exceedingly misleading.

Having used Trustpilot, for a while now, to make fair reviews, I never thought I would have to do a review of this site myself. One day they sent me an email stating my account was suspended and all my reviews, I had done of various companies over the years, have been removed. They 'believe' I am paid to review. This was what they stated in the email and don't have any facts. Of course I appealed and they requested I send proof, of my dealing with a certain company, so I did. It is over two weeks now and they still have not gotten back to me. This is atrocious and a knee-jerk reaction from Trustpilot. Do not use Trustpilot as they will one day remove your reviews and suspend your account over arbitrary reasons.

Trust pilot have removed numerous reviews regarding Bes Utilities?
Why? As I have given them all the relevant information they required.

The only thing I can think of, is that they get paid by these corrupt companies

If I could zero star this company I would they are useless. I have written many reviews on trustpilot over the years. My experiences matter and this is why i take the time to write. The problem with trustpilot is that is flags any comment with it flagging software if it does not like a comment you have written about a company.

So all of a sudden your efforts to show your experience is removed because it does not fit into there guidelines! Further more once you have one review flagged you get a whole host of emails sent to you flagging all your previous reviews saying they have all been removed because we cannot verify your identity. Its a complete joke. In the mean time it's protecting the company's who should be shown up for there terrible behaviour. It defeats the purpose of reviewing if you cannot be truthful about your experience. Big Brother automated software not for me.

I deleted my account and told them to leave me alone. Nightmare.

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This site is a waist of time. They allow viewers that have made a purchase on Ebay to attack that sellers own website just because the seller did not like the out come on Ebay. Trustpilot was even sent the screen shot of the email from the buyer calling me a f*****g time wasting b***h which they have been reported to the police for and Trustpilot is still allowing them to attack my website. Ebay is nothing to do with my website at all so why are they allow this type of behaviour

I cannot believe what I have experienced with Trustpilot. This company purposely blocks reviews for certain online retailers (please read their google reviews) and being honest about your experience has no value to them as it does not meet with their purpose. Their purpose is not to provide honest reviews clearly.
Also I can't even leave any type of review on google reviews as they are all being blocked regardless if they fall their policy or not. This is just unethical.

I sued a scam recovery company based in israel (payback-ltd.com) last year and won a court order forcing them to compensate me for misrepresentation. I posted about this on trustpilot earlier this year. It has since been removed. They didn't give me any specific reason. Trustpilot has also removed some of my previous reviews on this company, yet they let suspicious looking 5 star reviews stay on their website. These 5 star reviews conveniently neglect to mention that the company recovers your money by writing complaint letters with no legal effect begging authorities and third parties to give you money.This scam recovery company is flooded with these suspicious looking 5 star reviews on trustpilot. The scam recovery company also provided me with incorrect legal advice (i double checked this with the regulators).

All my reviews were suddenly deleted and when I challenged why they only asked for proof from the disgrace that is bt broadband? I provide emails to them and my account number and never heard back? Now I'm getting emails from trustpilot to review things? Why? They deleted the negative reviews and only left the good ones? Not very genuine or fair is it? Blatantly side with big companies

They deleted all my reviews, positive and negative, after leaving a bad one about a big phone company. To be more precise, they banned my account deleting all the reviews in it. They didn't even bother telling me, I found out myself months later.
Is this an acceptable behavior from a company that blathers on about ethics?
Not at all in my opinion.

I gave reviews for the company who provided services to me for SEO (with them they are having some disputes going on which i dont know exactly), they marked that fake, i provided them (trustpilot) all the invoices and communication with that company but they refused it... so what i did i gave negative review about my experience with trustpilot, they removed that review as well, how cheap that trustpilot is, they cant tolerate criticism about them even on their own platform.

They allow scam reviews to flood their website with thousands of 5* reviews, and they get accepted because the reviewed company has bought the reviews. Single real 1* and 2* are flagged by the company as not real and removed. Trustpilot is not a trustworthy review website, no matter how they think they are seen. I will never publish one other review on that bogus site.

Obviously uses tactics to prevent users from even submitting reviews. They allowed Swappa to belittle me and they flagged me all because I confronted them. Both Swappa and TrustPilot work as a group of terrorists. Do not use either place. Seriously, don't use them, ever.

Trustpilot is meant to help consumers make an informed decision about places to visit and purchases.

However they have no support for the reviewers giving them unreasonable times scales to prove their case and closing removing reviews before they even been able to supply the evidence. They make no reasonable adjustments or have any contact lines to discuss with a handler. Despite asking for assistance they take the side of the retailers. They didn't wait any time or extend due to needing more time they simply removed my review and took side of the retailer. This can leave more vulnerable people to being subjected to the same situation as my mother, let the buyers decide not trust pilot.