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Georgia
1 review
2 helpful votes
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Would have given them a 0
September 28, 2022

Wrote a review on LeafGutter, which was very negative. I was told they couldn't leave my review up unless I gave them proof of purchase and installation as the Gutter company said I didn't exist. So, I gave them the dates of installation and the order number of the business transaction... and guess what? That wasn't good enough. LOL This company is just as corrupt as LeafGutter. They get paid off to remove bad reviews,,,,, That simple.

Date of experience: September 28, 2022
Australia
1 review
1 helpful vote
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Registered a genuine complaint on Trustpilot after being the victim of illegal Blackhat marketing. Trustpilot wouldn't accept the review unless of course I could provide a receipt!

Definitely looking after the big end of town!

Date of experience: May 24, 2022
India
1 review
0 helpful votes
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About Paidera
August 18, 2020

Paidera is a tool where we have to apply our knowledge to earn money easily.it's an oppertunity to open up ourself... it's very interesting amd joyable thing that also its the way to earn money. I am really happy to do tis with paidera... I earn and learn many things...

Date of experience: August 17, 2020
Arkansas
11 reviews
25 helpful votes
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Security Breach
December 21, 2015

As I wrote directly to trustpilot.com:

"I am pissed because after another site (redacted. Com) sent me here to review them, YOU signed me up for an account without my permission. That would be fine except I have a business relationship with [redacted] and use my real email address with them. YOU not only used that real address but FAILED TO LET ME CHANGE IT to a secondary address!

"Thus is completely unacceptable. My account is cancelled and I hope never to come across this devious and deceptive site again."

Totally NOT a trusted pilot.

Date of experience: December 21, 2015
Alaska
1 review
1 helpful vote
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TRUSTPILOT IS A SCAM
February 5, 2022

I bought a product through a company from India off Trustpilot. I wasn't given what I purchased, so left an unfavorable review. The company, Digitalkeybox.com, didn't provide exactly what they were selling, and when getting the review, wanted my full name and phone number. I refused to respond. Trustpilot started harassing me with repeated emails saying the company wanted to verify I was legitimate or they would remove the post. I have proof of purchase and now will review Trustpilot everyplace. They are working a scam with the other company and stay away from both. I tried to add a photo as proof on this site, but the add media button isn't working.

Date of experience: February 5, 2022
California
1 review
0 helpful votes
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After a horrible experience with MY PERFECT RESUME, I saw that Trustpilot had an unreal number of 5-star reviews. I noticed many of the comments were stating incorrect information about their services. I tried to leave my experience and was asked to give an ID number before it would be posted. I do not have an ID number. I asked Trustpilot where I would find my ID number. They responded by removing my negative review from their site. WHAT? After researching other review sites, I found MY PERFECT RESUME is everything terrible and very much a scam. Trustpilot has some scams going on themselves. I am disappointed because I have relied on them and know many people think it is legit.

Date of experience: August 1, 2023
Texas
1 review
1 helpful vote
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I purchased 2 Chill Well 2.0 coolers. With the first charge they ran 2 hours. On the second charge 1 hour 40 minutes and on 3rd charge 1 hour.
Furthermore they do not take free returns. I paids $40 to return them and they deducted theiur original shipping and handling charge from my credit. They lie like crazy.

Date of experience: June 23, 2023
Philippines
1 review
1 helpful vote
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Trustpilot is fraud
April 24, 2022

Trustpilot reviews are fake, the business couldn't control their page, Trustpilot customer service so bad, they don't reply any email, they don't care flagging, I would push Trustpilot to remove business unwanted pages, please sign bellow petition:
https://chng.it/8zV8W9yZ

Date of experience: April 24, 2022
Canada
6 reviews
6 helpful votes
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Keep an eye
March 17, 2021

Removed my review without any notification or email notice sent. It is hard to find an honest review site that is not biased towards businesses that treat their customers unfair.

Date of experience: March 17, 2021
Virginia
12 reviews
32 helpful votes
Follow Zachariah L.
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I was contacted by an online company that I made a purchase from, who directed me to Trustpilot to make a review...
I did so, and they contacted me back later by Email asking me to remove the review because it was not a solid 5 stars. I thought this was extremely presumptuous, but I decided to go ahead, and remove it, and went to Trustpilot's Login page, but they would not let me in, claiming my credentials were invalid. So, I clicked the option to sign in using my Google account, but it turns out that this is also not allowed. The ONLY way that I could sign in was to create a new account with Trustpilot, but that would not allow me to change previous reviews I posted, so this was not truly an option.
This is ignorant because I KNOW I signed in before just fine to post the review to begin with, but now all of a sudden I am not a valid user?
Also, like most websites that are shady, they have almost no possible means to contact them for support, a HUGE RED FLAG!

Date of experience: May 8, 2017
GB
1 review
10 helpful votes
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Dont trust TRUSTPILOT.
February 1, 2019

I tried to warn other people of a website called KONTOFX which is basically a conning pyramid scheme. And TRUSTPILOT wont let me say a bad thing about them. Any negative review is deleted instantly.
Its obvious involved and gets payed by kontofx.

Date of experience: February 1, 2019
GB
1 review
1 helpful vote
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SCUMBAGS
December 25, 2023

Trust pilot are nothing but corrupted SCUMBAGS. They always remove legitimate reviews. What is the point of them even existing? They seriously need investigating.

Date of experience: December 25, 2023
Australia
1 review
0 helpful votes
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After leaving a great reveiw for tpg on the website trustpiolt. I was infomed by trustpilot they had removed my review with no explaination why,
Rules for leaving a reveiw cannot be an employee or have close relations etc with whom your leaving a reveiw for, which I was none of the above what's most unfortunate is that tpg misses out as I was extremely happy with tpg and tried to leave a great reveiw for them unsuccessfully thanks to trustpilot.

Date of experience: June 3, 2022
Greece
5 reviews
18 helpful votes
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All the sites where people can post reviews have some drawbacks, but TrustPilot guys do try their best to keep it clean and useful for both consumers and businesses. Thumbs up for them!

Date of experience: September 20, 2019
New Jersey
2 reviews
11 helpful votes
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Very fishy
November 8, 2018

These guys are kinda fishy. Let's say that bad reviews with constructive criticism gets removed, while nonsense five star reviews pass. There's definitely no trust in this website.

Date of experience: November 8, 2018
GB
5 reviews
2 helpful votes
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Stay away
May 6, 2020

They keep taking my reviews down and have not contacted me at any time to prove i am real and genuine there are much better review sites like sitejabber and reviews.io

Date of experience: May 6, 2020
GB
1 review
3 helpful votes
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Trustpilot allows fake reviews in unregistered profiles whereby the company has no redress.
Very difficult to contact them Suggest genuine people go to check a trade for the true review

Date of experience: February 27, 2023
GB
1 review
2 helpful votes
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I was recently invited by 3 merchants to review them on TrustPilot. I did so honestly. One was First Direct Bank, another Hermes and the final one was Homebase. My First Direct review I noticed was very similar to others in that a lot of long term customers like me had the same opinion. Customer service was dreadful. First Direct even replied saying they were sorry. However, about a month later I get an email from Trust Pilot to say their software had removed my reviews because they couldn't verify they were genuine and if this was a mistake I just needed to reply to the email. So I did, even sending a screenshot to prove I was a First Direct customer. Next response I get is to ask me to prove a genuine purchase by attaching a receipt or proof of transaction - for a BANK? And bear in mind the opportunity to review came from the merchant themselves each time via a link! I am truly appalled and now refuse to review anything except TrustPilot itself. I no longer trust this review site. Interestingly the only reviews their so called software challenged are negative i. E less than 3 stars. Interesting that. No positive reviews have been challenged. I smell a big fat corporate greedy rat!

Date of experience: December 15, 2021
SY
2 reviews
0 helpful votes
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Great exchange with low transaction fees. Totally trustworthy, I've used their exchange many times and got a better rate than others. Recommended for beginners, professionals and almost all classes

Date of experience: August 30, 2023
New York
1 review
1 helpful vote
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This site is trash!
February 5, 2022

You go on this site to leave an honest review of another business or website and when they don't like what your saying about that business ir website... they suspend anyone else from placing their review. CENSORSHIP AT ITS FINEST!

Date of experience: February 5, 2022

Overview

Trustpilot has a rating of 1.2 stars from 1,104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Trustpilot most frequently mention customer service, bad experience and integrity team. Trustpilot ranks 127th among Internet Safety sites.

service
477
value
376
shipping
206
returns
209
quality
381
+366