TrustpilotReviews 1,119

Trustpilot plays both sides of the street. It accepts some reviews from consumers (if you somehow manage to successfully meander its byzantine review scheme). It also accepts money from companies while removing critical reviews upon request. Trustpilot (weird name by the way) just rejects other critical reviews. Attempted to post a negative review of a doctor; did not expect the train wreck that ensued -- repeated popups of "Opps, something has gone wrong." Well, yeah - the wrong being a waste of time trying to post on Trustpilot. Two thumbs down, and a few toes as well. Use Yelp; or topconsumerreviews.com; or Consumer Reports; or Wirecutter. Easier. Better. And TRUSTWORTHY.

I contributed a review to trust pilot on a company that did a horrible job and it should be noted to any future consumers. Trust pilot said my review was fake and they removed it. Well my review was NOT fake and I have every right to bring to light the poor experience I had. In conclusion, TRUST PILOT WILL CENSOR AND REMOVE HOUR REVIEW AT BECUASE CLIENTS PAY THEM. It's a TOTAL SCAM! Don't trust trust pilot!

I trusted them until I visited a site called Abode Jungle which sold me goods under false advertising and refused to return money. I looked on Trustpilot where 30% of other people had left 1* reviews each with a different story. All the other reviews were 5* reviews in poor awkward English
E.G.
"I walked in nearly any store inside UK to look for ceeling lights. Abode jungle have such good range and reliable."
"Secure payments and fast shipping are great features."
With each week more of these demonstrably fake 5* reviews bumped up the overall score to 4.1* which according to Trustpilot is "Great"
Even without the fake reviews - how can a "Great" company get 30% 1* reviews? Nearly a third of the customers for this site had (now 25%) been cheated out of money and Trustpilot is making this happen.

None of my negative reviews stick. They never get in touch for more info...they just delete them. I provide any info they ask for when posting review like support ticket number. I have no idea what the point is with trustpilot any more...what can we do?! They need investigating. This is my first review here...I really hope this place isn't like trustpilot and maybe I can start using this instead?

Don't believe a single review on Trustpilot. They protect criminals. Trustpilot doesn't allow adverse reviews. Scammers 'flag' honest reviews by people simply wanting to warn others about a scam company & this platform takes the honest reviews down, leaving the Scammers fake 5 star reviews. This is despite me providing evidence of interaction with the Scammers in the form of fake invoice with account details that dont exist in Australia & the fact that the scammers fake website is currently suspended by Google. Scammers paradise.

Trustpilot suspended my account, for...FRAUD? I thought they were Joking. Of course they won't tell me what fraud I allegedly committed! Lol.
I had been reviewing for Years and they make some excuse to suspend/BLOCK me, they should be ashamed but this type of person has no conscience.
What they're accusing me of is clearly defamation of character.

Rip off! Didn't receive my purchase but they charged my card! Tried to contact them with but there was no human just an email and an automated exchange back and forth! Finally had the card company take care of it! I will never deal with them again!

Quotex Is one of the best paltform for binary trading.It's very easy to use for everyone even the beginners can understand all the functions. I have been using it for 3+ months.
I am loving this platform very much now.Here you can trade forex, currencies, stock and plenty more options. You can easily make money in this paltform.

Trustpilot is supposed to be a website that allows people to post reviews of various businesses. They do not do this, they have to be sellouts. I submitted several pieces of evidence, such as receipts of payment, and they took down my reviews of a company. Not just once, but years after the fact, I was continuously under scrutiny and required to contact people at Trustpilot for years and years, submitting and resubmitting document after document. They have impossible standards and I'm sure are in the pockets of any company that you'd want to warn others about. I hope everyone who works at Trustpilot burns in hell.

The RACIST SCUM remove all my reviews. And also susupend all my accounts. The RACISTS do NOT like people speaking the TRUTH, and posting genuine reviews.

I posted a 1 star review based on a legitimate experience with a company that blatantly scammed me. Trustpilot emailed me that my review was removed due false information. My review captured information relating to what the company offers, and how none of what they deliver is legit or what is offered. I had chat transcripts, credit card company print outs, screenshots of product offered vs delivered, etc. Yet there are several 5 star reviews that are so painfully obvious they're not from real clients posted on this company's Trustpilot account. This is clearly a site for scammers & not a site for the consumer.

They've started mass deleting hundreds of thousands of genuine reviews (negative ones mainly - even from verified user's with evidence). I would imagine this is in exchange for money. They seem to especially target negative reviews for DEI/neo-Marxist companies like recently viral gaming consultancy company Sweet baby Inc. To top it off, I made a negative review for their own company stating why and that they would likely delete it - and they did. Proof attached.

Trustpilot is garbage. They kept taking down my review and refused to tell me why. I initially provided them a copy of an invoice from the company I was reviewing in order to verify my business relationship with them. I received a response from "Nadine S." thanking me, and stating that they WERE able to verify my review and that they had reactivated it. So that email essentially declared that my review was totally legit. The problem was that they didn't reactivate my review at all. Numerous further emails went unanswered, and finally, a response came from the same person (Nadine S.) saying, "Upon reinvestigating the case we've seen that your review should stay offline as it contravenes our guidelines." Then it goes on to say, "Please rest assured that we would only take this action when multiple parameters show that a review is fake." So I went from being fake initially, to legit, and then fake again. Why was it declared fake? I'll never know, because she said in her obviously copied/pasted email to me, "To protect the integrity of our platform, unfortunately, we cannot give you specific details about why your review has been removed." So essentially they're saying to me, "You're review is fake, and you can't question us. We're simply done with you." And it ends with "Kind regards..." This is NOT a trustworthy company. Trustpilot is clearly in the manipulation business.

If i see their logo on a site I will not use them, They are biased and corrupted, not a true review site at all, just a corrupt business that takes bribes to remove negative reviews and removes positive reviews if it's against their political views. There is not a good point anywhere, it is just a scammy site that needs to be investigated.

I posted a genuine review over 6 months ago, provided photo evidence and proof of purchase, they have today emailed to say it's fake😂

Trustpilot is NO LONGER TRUSTWORTHY

McQueens Daries I signed up to support this business. At the time I had to give where milk and eggs to be left. My eggs have been left in too ofbox provided and birds have decimated them. Last week complained when all that I had was empty egg box.
I was told nothing could be done as this was nature!?. So not failure on McQee to follow customer instruction. After complaint I expected eggs in box provided but no placed on top.!

They deleted my honest and genuine review and they refused to restore it even after I sent them what they had asked me for. They left me with a sad feeling as a consumer.

Do not trust trustpilot. They do remove honest negative reviews that show real face of companies asking for proves, names that are impossible to get especially when you deal with crypto. At the same time they post hundreds of positive reviews from fake users supporting those scam companies. Even when scam companies got shut down with stolen money, trustpilot still protects them from receiving too many negative reviews. So it's simple - don't trust trustpilot and never make your decision based on trustpilot reviews, NEVER!