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Truffoire

Overview

Truffoire has a rating of 4.9 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Truffoire most frequently mention instant repair, white truffle and eye serum. Truffoire ranks 4th among Skin Care sites.

service
11
value
13
shipping
8
returns
7
quality
29
How would you rate Truffoire?
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New York
1 review
0 helpful votes
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Great staff!
January 18, 2025

Love all the products from Truffoire. Amazing quality.Works wonderfull on my face.Really see the difference even after using few times.Love Love this brand!

Date of experience: January 8, 2025
Truffoire S. Truffoire Rep
3 months ago

Thank you so much for your kind words! Your satisfaction means the world to us, and we’re so grateful for your support of the Truffoire brand. We can’t wait to continue being a part of your skincare routine!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

California
2 reviews
1 helpful vote
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Surprisingly effective
December 31, 2024

Since I started trusting Truffoire, I am getting accustomed to people asking what I am doing to my face. The best question was this week when my 15-year-old grandson asked why I don't have wrinkles like all the other grandparents. Ha! And I am 76! Thank you!

Date of experience: December 21, 2024
Truffoire S. Truffoire Rep
3 months ago

Wow, thank you so much for sharing this with us! It’s incredible that your grandson noticed the difference—what a sweet compliment! We’re honored that you’ve trusted us with your skincare journey.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

New York
1 review
0 helpful votes
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I love these products
January 19, 2025

I got the body butter cream, body lotion and the under eye righting cream and they are exceptional!

Date of experience: January 9, 2025
Truffoire S. Truffoire Rep
3 months ago

We’re so happy to hear that you’re loving the body butter, body lotion, and under-eye tightening cream. It’s wonderful to know that they’re making a positive impact on your skincare routine.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

California
1 review
0 helpful votes
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Extremely Amazing
December 11, 2024

While visiting Honolulu HI. 2023 I was given some samples of the White Truffle Day Moisturizer. We didn't have time to visit the store. From the moment I rued that first sample I loved it! So on our annual trip back to Honolulu in October our first stop was to visit the Truffoire store/vendor. We enjoyed all the staff and our visit. I left the store with so many different products and they are now all part of my daily/nightly regimen. I'll never use anything else on my face again!

Date of experience: December 1, 2024
Truffoire S. Truffoire Rep
5 months ago

We're so grateful for your continued trust in our products, and we're honored to be your go-to skincare brand. We look forward to continuing to support your skincare journey, and we’re so happy to be part of your beauty routine!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Canada
1 review
0 helpful votes
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Experience
October 26, 2024

I like the white truffle day moisturizer but I fell my skin a little bit oily then before.

Date of experience: October 16, 2024
Truffoire S. Truffoire Rep
6 months ago

Thank you for your feedback on the White Truffle Day Moisturizer! We’re glad to hear you like it, but we’re sorry to learn that it feels a bit oily for your skin. Everyone’s skin is unique, and finding the right balance can take some time.

If you’d like, we can suggest some tips for using the moisturizer or recommend other products that might better suit your needs. Please feel free to reach out!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Pennsylvania
1 review
0 helpful votes
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Total rip off!
October 5, 2024

We spent over $8,000 on their products, including the red and blue LED wand that's really just a flash light with red and blue LEDS. And they say it has a lifetime warranty. Ours broke in 3 days. Can't get anyone to answer a call. We actually asked for a return immediately but they demanded NO RETURNS. Even my BOA card couldn't reverse the charges due to their policy.

Date of experience: September 25, 2024
Pennsylvania
1 review
0 helpful votes
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Nice product, pushy sales guy
December 7, 2024

I was skeptical because the sales guy at Lioness Beauty Bar was too pushy. However I purchased and like the product!

Date of experience: November 14, 2024
Truffoire S. Truffoire Rep
5 months ago

We completely understand how a pushy sales experience can make you hesitant, and we're so grateful that you gave our product a chance. We’re thrilled to hear that you ended up liking it! Your satisfaction is our top priority, and we’re so happy that the product worked well for you.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Utah
1 review
10 helpful votes
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Damaging my tear ducts
August 14, 2021

Each night I've used the eye serum and instant repair, I've woken with gelled tears and dry eyes! My eyes have never done this before! Wishing I never bought, expensive way to damage my eyes. Service was very pushy, but nice.

Date of experience: August 14, 2021
Arizona
1 review
0 helpful votes
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So far so good!
July 7, 2023

Just became a Truffoire customer, and am already very impressed with the customer service, useful tips and information, and now already a free full size product! Haven't been using products long enough to comment, but so far I like how my skin feels.

Date of experience: July 7, 2023
Truffoire S. Truffoire Rep
over a year old

Thank you for your very nice words, Audra, it means a lot to us. We hope you will continue to enjoy our products for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Virginia
1 review
0 helpful votes
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Very satisfied!
October 17, 2023

I bought the Instant Repair for eyes. I am already seeing amazing results. I can't seem to find the answer to a question though. I was told when I bought it to keep my receipt and when I ordered again, I would get the same price. I don't know how to do that as I can't get the item on the site to discount to the amount I paid before.

Date of experience: August 3, 2023
Florida
1 review
3 helpful votes
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Dissatisfied
November 22, 2022

After weeks of emails telling me each one that my shipment was getting prepared I canceled my order. You have the most procrastinating method of business. You took the money immediately when I ordered and all I got were delaying tactic emails for weeks.

Truffoire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2022
Truffoire S. Truffoire Rep
over a year old

Hello,

I am sorry you experienced a delay with your order, I would like to be able to check the case and make it up to you since I want you to enjoy Truffoire's products as hundreds of thousands of customers already have.

For the inconvenience you had, I would like to offer a complimentary product, completely free of charge, delivered to your home address. Please contact me at support@truffoire.com and I will be happy to arrange the delivery for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Illinois
2 reviews
3 helpful votes
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This product is hard to get out of the dispenser, and leaves white blotches on my face. Tried this 2 times now, same blotches

Truffoire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 27, 2022
Truffoire S. Truffoire Rep
over a year old

Hello, Julie.

First of all, I would like to apologize for the delayed response. Secondly, I would like to thank you for your review as it helps us to continue improving.

I am really sorry you did not have the best experience with one of our authorized retailers. Truffoire has a wide variety of authorized sellers around the world however, these are privately-owned and independent-operated entities that are authorized to resell our product line.

I would like to learn more about your experience with the retailer and also about the reaction you are noticing after using the product, we have a consultation team that can help with this particularly. Please reach out to me at support@truffoire.com so I can further assist you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

California
1 review
0 helpful votes
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Progressss
October 24, 2024

Since I have been using the products, My self, and my friend have noticed an improvement on my face wrinkles. I'm very happy with the results.

Date of experience: October 14, 2024
Truffoire S. Truffoire Rep
6 months ago

We’re thrilled to hear that you and your friend have noticed an improvement in your face wrinkles. It’s always rewarding to see our products make a positive difference. If you have any questions or would like to explore more of our offerings, just let us know!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Georgia
1 review
0 helpful votes
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Feeling Pampered!
August 23, 2024

Truffoire knows how to help women turn back the clock on aging and also feel pampered! So far I'm in love with the Black Truffle Instant Repair Syringe and Salt Scrub! My skin has never felt so refreshed and silky soft, and looked so youthful! Thank you for allowing me to fall in love again with myself!

Date of experience: August 13, 2024
Truffoire S. Truffoire Rep
7 months ago

Thank you for your heartfelt review! We’re thrilled to hear that the Black Truffle Instant Repair Syringe and Salt Scrub have made such a positive impact on your skin. It’s wonderful to know you’re feeling refreshed and youthful. Your happiness and self-love mean everything to us—thank you for being a part of the Truffoire family!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Texas
1 review
0 helpful votes
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White Truffle Day Moisturizer Review
January 14, 2025

Love this product. I have very sensitive skin and this is a product I can use and see positive results!

Date of experience: January 4, 2025
Truffoire S. Truffoire Rep
3 months ago

We’re so happy to hear that our product is working well for your sensitive skin and providing positive results. Your satisfaction means a lot to us, and we’re thrilled that it’s making a difference for you.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Georgia
1 review
0 helpful votes
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Truffoire Excellent
November 29, 2024

My experience was Awesome. Very detailed, lasts for a long time and works because it has the True ingredients instead of watered down to help with all and any skincare. For the amount of product it'll last way longer than the cheaper versions. My wrinkles are just about completely gone after just 3 weeks, once a week use with plenty left. My Free Body Butter is smooth and feels refreshing and hydrating my skin, especially with having eczema.

Date of experience: November 19, 2024
Truffoire S. Truffoire Rep
5 months ago

We take great pride in using true, high-quality ingredients, and we’re so happy that you’ve noticed the lasting benefits. We’re also delighted to hear that the Body Butter has been so hydrating and soothing for your skin, particularly with your eczema. Your satisfaction and well-being mean the world to us, and we’re so grateful for your trust in our products.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Michigan
1 review
0 helpful votes
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Glowing skin
December 15, 2024

I have been using these wonderful products since the middle of November. What a difference I feel so confident. I am 64 years old my skin looks fantastic.

Date of experience: December 5, 2024
Truffoire S. Truffoire Rep
5 months ago

It’s truly rewarding to know that you're seeing fantastic results, especially after just a few months of use. At 64, you’re glowing, and we couldn’t be happier to be part of your skincare routine. Thank you for trusting us, and we’re so grateful to have you as a customer. Here’s to many more years of beautiful, radiant skin!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Tennessee
1 review
0 helpful votes
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Peel
August 13, 2024

The back of my husband's hand were bumpy and uneven looking. One application of the White Truffle Facial Peeling was both satisfying and gross. All this dead skin just rubbed off his hands. They were incredibly smooth. He is hooked.

Date of experience: August 3, 2024
Truffoire S. Truffoire Rep
7 months ago

Thank you for sharing this incredible feedback! It’s amazing to see how effective it can be! We're thrilled that he’s hooked—welcome to the Truffoire family!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Texas
1 review
0 helpful votes
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Amazing
August 9, 2024

I was incredibly skeptical at first. But after seeing results and how it felt I was sold. Unfortunately I have dealt with dark under eye circles my entire life. After just a few weeks of using this cream I can tell a difference. I highly recommend! Definitely worth the price considering how much I've spent on products that haven't worked.

Date of experience: July 30, 2024
Truffoire S. Truffoire Rep
7 months ago

It’s fantastic that you’re noticing a difference with your under-eye circles. We appreciate your recommendation and are glad to have provided you with a product that truly works for you!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Massachusetts
1 review
0 helpful votes
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Ohh, You make me feel so young…🎵
September 14, 2024

I feel like I've gone back 10 years with just the first month. The white truffle eye serum and Day moisturizer are phenomenal when combined with the non surgical lifting serum. I just received a free body butter in the mail as a VIP member gift and I am in love. 🥰 I finally found my everything.

Date of experience: September 4, 2024
Truffoire S. Truffoire Rep
7 months ago

Thank you for your incredible feedback! We’re thrilled to hear that the White Truffle Eye Serum and Day Moisturizer, along with the non-surgical lifting serum, have made such a remarkable difference for you. Enjoy your VIP gift of body butter—we're so glad to have you as part of the Truffoire family!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com