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The company exhibits a polarized reputation, with some customers praising the quality and fit of their products, as well as positive interactions with specific customer service representatives. However, a significant number of reviews highlight serious concerns regarding order fulfillment, communication issues, and delayed or missing shipments. Many customers reported frustration over unresponsive support and inadequate resolution of complaints, leading to feelings of mistrust and disappointment. Overall, while there are instances of customer satisfaction, the prevailing sentiment suggests a need for improved operational reliability and customer service responsiveness to enhance the overall shopping experience.
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I love this brand and trend, and I real like this. Everything was great like the trending styles and clothing etc.
I love this brand and trend, and I real like this. I hope all of one which like or want to this brand really enjoy it. This clothes very demanding and beautiful design.
Ordered from incessant pop up ad on Instagram. 10 days later and still has not left China. Ship time stated in ad is a flat out lie. Will never trust their ads again!
Received a damaged product.
They didn't give replacement item.
They didn't give refund.
They ask for more money to spend to send them faulty product back.
DO NOT TRUST A WORD THESE PEOPLE SAY! They will just take your money and not provide any updates. SCAMMERS!
Don't order from them ever... kept in contact about clothes and guaranteed delivery and kept stating will mail soon... clothes never came and it was for a wedding... they are liars and fraud... better to spend more money and go somewhere else. Do not buy from these guys.
GUYS TRUST ME... spend the extra money and go to Utsav or Cbazzar or ANYWHERE ELSE. These people are fraudulent AS IS THIS SITE. I just put in an email for a complete refund after they let me know the item that I ordered in August for a September event had changed due to what the designer can provide. Mind you its MID November and no one contacted me about this design change until i reached out to them.
I just put in for a refund to Abhishek for my items through an email today. If I don't receive the refund within the next two weeks, I'm going directly to paypal and complaining.
I bought an anarkali suit, and definitely not at this price. My doubts about low quality or cheap products were cleared last night when I received the perfect copy from the website. Quality is really good and fitting is nice too. Good store.
I search many websites for Indian dresses online and go through their review, it's very bad and in the beginning, I thought trendy16 is also one of them. I was scared and totally ready for bad experience but some amazing thing came out, excellent customer service and fast delivery, I am glad that there are some good people and business are still existing.
Trendy16 is one of the best website to shop. Staff is very friendly help and always there to help especially Rahul and Deepak. They helped me alot through out my journey made sure I got everything delivered on time and there stitching is perfect so neat and clean. The material is very nice and soft + and so affordable.
Highly highly highly recommended this website
Awesome outfit i really love it thanks to trendy collection! I really recommend all my friends and family
Received my order on March 3rd; placed January 7th. Quality was good as I was expecting. Stitching size was a little off but overall fine. They really need to work hard on communication with the customers.
My outfit was made from top quality material. It was extremely comfortable and looked amazing...
The lehenga i recieved looked even better than the one in the picture. You guys have done an amazing job and i'm in love with it. Everyone likes it. Thank you trendy16 for effectively working towards my issues regarding the lehenga and making it look gorgeous.
Thank you
Outfits came alittle big even though measurements were given. However i'm pleased with my order a few adjustments has to be made. Somewhat disappointed that the pockets wasnt included in my lehenga.
Have to improve on the response time when an email is sent to check up on orders. I've ordered a few times from this site and i was always pleased.
Hoping to have the same / and better service in the future.
I placed an order about 2 years ago and expected my order in about 3 weeks. After 2 months I had never heard from them so I contacted them and they said they would expedite and send the items in a couple of days. I told them that the function for what the items were required had just passed and I did not need them now. So Abhishek said he would cancel and credit me the money (close to a $1000). I have followed up with them several times via email and they are just ignored. Here we are 2 years later.
I love my kameez. The quality, workmanship and fit are amazing. Very good attention to detail! Though i received it very late but the product received was Beyond expectations. Thank you
I placed an order in August 2018. Received one item well after the dated that I needed and the other item has never arrived. All my emails were ignored until I posted a Google review then Abhishek contacted me and provided lip service advising he would look into my order. I am not sure why he had to look into my order when my account with shows that my order is still processing and only 1 item shows as shipped. Judging from the reviews this seems to be standard procedure for Trendy 16. And apparently Rahul does a good job of acknowledging the good reviews but, fails to acknowledge or offer assistance to anyone who has placed a bad review. Advice to Trendy 16, businesses grow from correcting mistakes and from turning bad customer service into good results for your consumers. Advice to buyers; read the reviews and be mindful that even this person writing this review lost money and time to Trendy 16. So, shop elsewhere.
I ordered a few suits, only received one and they got the stitching wrong, emailed trendy collections who deliberately ignored my emails. Thank god I had made the payments through PayPal, I was able to open up a dispute on my pay pal account and got all my money back. Bottom line stay away from this fraud company.
Answer: Can you please share me your order number?
Answer: Can I please have the customer service number so I can contact them directly so they can assist me with my order please
Trendycollections is an ultimate store for Indian Ethnic clothing offers Sarees, Salwar Kameez, Lehenga, kurtis, Kurta Pyjama, Jewellery and more...