Trendy Collections has a rating of 2.9 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Trendy Collections most frequently mention customer service problems. Trendy Collections ranks 66th among Indian Clothing sites.
I search many websites for Indian dresses online and go through their review, it's very bad and in the beginning, I thought trendy16 is also one of them. I was scared and totally ready for bad experience but some amazing thing came out, excellent customer service and fast delivery, I am glad that there are some good people and business are still existing.
Ordered from incessant pop up ad on Instagram. 10 days later and still has not left China. Ship time stated in ad is a flat out lie. Will never trust their ads again!
Ordered from incessant pop up ad on Instagram. 10 days later and still has not left China. Ship time stated in ad is a flat out lie. Will never trust their ads again!
Tip for consumers:
Find something in country and screw this company
Products used:
Shoes
Received a damaged product.
They didn't give replacement item.
They didn't give refund.
They ask for more money to spend to send them faulty product back.
Tip for consumers:
Don’t buy anything from this company
Products used:
Shoes
Don't order from them ever... kept in contact about clothes and guaranteed delivery and kept stating will mail soon... clothes never came and it was for a wedding... they are liars and fraud... better to spend more money and go somewhere else. Do not buy from these guys.
Products used:
None
I ordered a few suits, only received one and they got the stitching wrong, emailed trendy collections who deliberately ignored my emails. Thank god I had made the payments through PayPal, I was able to open up a dispute on my pay pal account and got all my money back. Bottom line stay away from this fraud company.
I search many websites for Indian dresses online and go through their review, it's very bad and in the beginning, I thought trendy16 is also one of them. I was scared and totally ready for bad experience but some amazing thing came out, excellent customer service and fast delivery, I am glad that there are some good people and business are still existing.
DO NOT TRUST A WORD THESE PEOPLE SAY! They will just take your money and not provide any updates. SCAMMERS!
Products used:
None. Never received the order.
Ordered in February and upon chasing and requesting updates finally received part order. To my utter disappointment quality and workmanship was extremely poor for prices paid. Measurements were provided and yet outfits sizes came beyond original size provided.
Still waiting on the other 2 items. No credit or any feedback when this will be resolved.
Very disappointed experience as was very happy with previous first order.
GUYS TRUST ME... spend the extra money and go to Utsav or Cbazzar or ANYWHERE ELSE. These people are fraudulent AS IS THIS SITE. I just put in an email for a complete refund after they let me know the item that I ordered in August for a September event had changed due to what the designer can provide. Mind you its MID November and no one contacted me about this design change until i reached out to them.
I just put in for a refund to Abhishek for my items through an email today. If I don't receive the refund within the next two weeks, I'm going directly to paypal and complaining.
I placed an order about 2 years ago and expected my order in about 3 weeks. After 2 months I had never heard from them so I contacted them and they said they would expedite and send the items in a couple of days. I told them that the function for what the items were required had just passed and I did not need them now. So Abhishek said he would cancel and credit me the money (close to a $1000). I have followed up with them several times via email and they are just ignored. Here we are 2 years later.
Purchased a mustang steering wheel clock which was supposed to be on "high" quality wood. Looks 3D on the website with bold coloring. It took almost a month to receive it and it was a light colored print on extremely thin pressed particle board. The print looked like it had a haze on it making it difficult to see clearly. After providing them with the tracking number and photo of the item they offered a 40% refund and told me to keep the clock. My receipt said "100% satisfaction guarantee. So really it's a 40% guarantee. So disappointed because this was a Christmas present for my husband. Since it took a month to receive and it came after Christmas I showed him the picture on the website so he was just as excited as I was. That was of course until it arrived. Never using them again. Oh and the kicker is I also at the same time ordered a canvas print. Still haven't received that and tried to cancel it too but of course they said it has already been shipped. I call BS.
I bought an anarkali suit, and definitely not at this price. My doubts about low quality or cheap products were cleared last night when I received the perfect copy from the website. Quality is really good and fitting is nice too. Good store.
I have ordered 2 items in October n it's now more than 3 months. I haven't received it until now and no responses to email as well
Trendy16 is one of the best website to shop. Staff is very friendly help and always there to help especially Rahul and Deepak. They helped me alot through out my journey made sure I got everything delivered on time and there stitching is perfect so neat and clean. The material is very nice and soft + and so affordable.
Highly highly highly recommended this website
I would not even give them 1 star. I am absolutely disgusted by their service.
I ordered two items and still havent receieved my package. The owner says it will be delivered but never actually does.
Im trying to get a refund, but bet that will take months and months to be processed. They cant even get an order to be delivered on time. The owner says because it is two orders, it takes longer to deliver. I have never heard of a more stupid excuse.
I would reccomend everyone to stay away from this company.
I placed an order in August 2018. Received one item well after the dated that I needed and the other item has never arrived. All my emails were ignored until I posted a Google review then Abhishek contacted me and provided lip service advising he would look into my order. I am not sure why he had to look into my order when my account with shows that my order is still processing and only 1 item shows as shipped. Judging from the reviews this seems to be standard procedure for Trendy 16. And apparently Rahul does a good job of acknowledging the good reviews but, fails to acknowledge or offer assistance to anyone who has placed a bad review. Advice to Trendy 16, businesses grow from correcting mistakes and from turning bad customer service into good results for your consumers. Advice to buyers; read the reviews and be mindful that even this person writing this review lost money and time to Trendy 16. So, shop elsewhere.
Received my order on March 3rd; placed January 7th. Quality was good as I was expecting. Stitching size was a little off but overall fine. They really need to work hard on communication with the customers.
I ordered 2 items from TrendySuper 2weeks ago. I paid for Express shipping, 2 to 5 day delivery. I have had a ongoing conversation with their customer service. My order is just now being processed. It will be another month or more before I receive the items. Do not pay for Express shipping, Trendysuper does not sent Express. It is false advertising.
I ordered 2 items and received only one which took ages to reach me. Horrible customer service as I'm trying to get the refund but I get only false promises or no response. KEEP AWAY from this site!
UPDATE: after almost 2 months and continuous communications, still I'm not able to get my refund from this seller.
Awesome outfit i really love it thanks to trendy collection! I really recommend all my friends and family
Outfits came alittle big even though measurements were given. However i'm pleased with my order a few adjustments has to be made. Somewhat disappointed that the pockets wasnt included in my lehenga.
Have to improve on the response time when an email is sent to check up on orders. I've ordered a few times from this site and i was always pleased.
Hoping to have the same / and better service in the future.
My outfit was made from top quality material. It was extremely comfortable and looked amazing...
I ordered 2 suits from trendy16, but they took 5 months to deliver. They have poor customer care service. I had requested many times to refund my money as the marriage function was over, but that person Abhishek never responded back on time. Now these dresses are of no use. Its terrible.
The lehenga i recieved looked even better than the one in the picture. You guys have done an amazing job and i'm in love with it. Everyone likes it. Thank you trendy16 for effectively working towards my issues regarding the lehenga and making it look gorgeous.
Thank you
This is a fraud company. The garments did not arrive on time. When contacted several times, wrong information was provided by the staff. The quality is very low, embroidery very cheap quality, nothing like shown. After a delay of 4 weeks, another 4 weeks have gone, still waiting for a garment. No response, no communication.
This type of company ruins India's Reputation.
Do not buy from this store, no matter what part of the world you live in. The customer phone numbers listed on the website do not work. The customer service does not answer emails. The only way to contact this one-man shop is through chat. He is rude and dishonest. The products may never arrive, if you order them, even if you do so well ahead of time. It is a scam operation and not to be trusted. Don't waste your time and money, shop elsewhere!
Trendycollections is an ultimate store for Indian Ethnic clothing offers Sarees, Salwar Kameez, Lehenga, kurtis, Kurta Pyjama, Jewellery and more...