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Trendy CollectionsReviews 57

2.7

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Trendy Collections Reviews Summary

The company exhibits a polarized reputation, with some customers praising the quality and fit of their products, as well as positive interactions with specific customer service representatives. However, a significant number of reviews highlight serious concerns regarding order fulfillment, communication issues, and delayed or missing shipments. Many customers reported frustration over unresponsive support and inadequate resolution of complaints, leading to feelings of mistrust and disappointment. Overall, while there are instances of customer satisfaction, the prevailing sentiment suggests a need for improved operational reliability and customer service responsiveness to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

service
7
value
7
shipping
7
returns
7
quality
7

We monitor reviews for authenticity

India
1 review
2 helpful votes
Follow Chetna R.
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I will Give 5 Star to Trendy16 for their excellent service and thanks for showing elegant collection of designer sarees online. I ordered designer saree for my Sister's Birthday and they delivered it on her birthday, which is quite impressive. This was my first purchase and i am very happy with the outstanding service. Definitely Recommend Trendy16 and Shop Again!

Date of experience: August 31, 2016
India
1 review
2 helpful votes
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Best Quality
July 21, 2016

I bought GLITTERING TANGERINE ORANGE GEORGETTE DESIGNER SUIT WITH JACKET for me from trendy16.com. I got delivery on time I liked the product and its fast delivery system. The product is excellent and the quality is too good. Thanks trendy16

Date of experience: July 21, 2016
India
1 review
1 helpful vote
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Trendy 16
July 21, 2016

I totally satisfied this site offering best products good customer services and offering good discount. Thanks trendy 16

Date of experience: July 21, 2016
India
1 review
1 helpful vote
Follow Partho C.
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This was my first time with trendy 16 and I am very happy and satisfied with its services, ordered BLUE GEORGETTE DESIGNER ANARKALI SUIT just came in 3 days, good packaging, fast service. Overall I feel good about sites like trendy 16 that are so consumer friendly.

Date of experience: July 21, 2016
India
1 review
2 helpful votes
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Great services
July 21, 2016

I have order one sherwani from trendy 16 and they delivered the sherwani before two days.and the sherwani was in Too good stuff. Pretty much happy with the service. Thank you

Date of experience: July 21, 2016
India
1 review
1 helpful vote
Follow Sagar C.
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These guys helped me out and fitted me out with a great trendy collections. For someone who's a Party wear sherwani, They listened to my requirements very patiently and made me a super sweet sherwani. They patiently guided me choosing through the right textures, cuts, and details. These guys are very fast, efficient, helpful and professional. I will definitely recommend them to my friends. Thanks Trendy16

Date of experience: July 19, 2016
Canada
1 review
1 helpful vote
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Awesome Service
May 13, 2016

I ordered clothing from this site towards the end of April. Once I placed the order I noticed the reviews. I was nonetheless scared as I had paid for over $700. I then emailed them explaining that I needed the clothing by the 15th May as which is my travel date. Scared and sceptical, I was not sure if I even was going to get my clothes or even my money back if clothing didnt arrive on time. Well, I kept in correspondence with them throughout every 2nd or 3rd day. Come around the 10th of May, I was told my order was shipped. The site was not updated was I did not believe them. On the 11th of May, I received notification from DHL Courier that my shipment was in Canada and I needed to pay for customs fee. I had hope now that I will receive yet still sceptical. Clothing arrived and after opening and inspecting it all, I am ecstatic and overjoyed. Everything looks good and feel bad that I doubted. Rahul, in customer service has gone beyond call of duty confirming each time that I did not have anything to worry about and that he has placed a rush on my order. My apologies Rahul for the difficult times I put you through at times.

Date of experience: May 13, 2016
New York
1 review
4 helpful votes
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Shila
May 13, 2016

It is a fake website. I ordered my dress a month ago still didn't get anything. Fake telephone number and no replies to email. So please beware everyone.

Date of experience: May 13, 2016
Canada
1 review
3 helpful votes
Follow S R.
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Do not buy from this store, no matter what part of the world you live in. The customer phone numbers listed on the website do not work. The customer service does not answer emails. The only way to contact this one-man shop is through chat. He is rude and dishonest. The products may never arrive, if you order them, even if you do so well ahead of time. It is a scam operation and not to be trusted. Don't waste your time and money, shop elsewhere!

Date of experience: May 3, 2016
India
1 review
0 helpful votes
Follow Ripa R.
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Really Impressed
January 12, 2016

Hi, Just wanted to let you know that the sarees that I received were really beautiful. It was better than the pictures and I am very happy with it. Must buy again from this store :) Thankyou so much Trendy16.com

Date of experience: January 12, 2016
Oregon
1 review
4 helpful votes
Follow JIYA R.
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HORRIBLE
December 9, 2015

DO NOT BUUY FROM THEM. FAKE WEBSITE. THEY HAVE 24 HOUR SUPPORT TO HELP BUT THEY WILL ONLY HELP YOU WHEN IT COMES TO PLACING THE ORDER AND WHEN IT COMES TO GETTING THE PAYMENT INFO, BUT OTHER THEN U WILL NOT RECIEVE ANY EMAILS AFTER THAT. AND YOU WILL NOT GET YOUR SHIPMENT. DO NOT BUY FROM THEM. FAKE! THEY TELL YOU THEY ARE GOING TO GET SOMEONE TO HELP YOU THAT IS A MANGER AND HE WILL REPLY WITHIN A FEW DAYS. BUT I EMAIL THEM EVERYDAY FOR THE LAST 2 AND HALF MONTHS AND NO REPLY YET! DO NOT WASTE TIME EVEN THOUGH THE DRESSES LOOK SO NICE.

Date of experience: December 9, 2015
India
3 reviews
4 helpful votes
Follow Shruti F.
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I've to say that I am really impressed by the overall quality of clothes. The collection is diverse and the quality of the fabric is top notch. My dress was delivered to me timely and it looked amazing. I got too many compliments and it turned out to be exactly what I was looking for. Would really recommend Trendy 16!

Date of experience: October 29, 2015
India
1 review
0 helpful votes
Follow Meenu K.
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Thanks for such a great offers, I am so glad to be a buyer of Trendy16.com

Date of experience: October 27, 2015
India
1 review
8 helpful votes
Follow preeti b.
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My name is Preeti, I have provided customer service to trendy collections for more then one year.
Being a customer agent i would suggest those customers are having any issues regarding refund or delay in order please report this company to the media or at least contact PayPal or your credit card company.

He does not pay to suppliers/employees and he does not care about customers issues. I used to provide customer support in night shift and now since three months i am waiting for salary...

Date of experience: June 1, 2015
India
1 review
1 helpful vote
Follow Ritika N.
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I bought 2 suits from the site and the suits were very beautifull. The timely delivery of the suits and the way they were packed impressed me. Few months after that I bought one saree also. Thanks for the timely delivery and nice collection. Hoping to order some more.

Date of experience: January 29, 2015
Canada
1 review
5 helpful votes
Follow lika z.
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Too bad I cannot give zero stars. Anyone who is thinking of buying from this website, back off. Total scam. I've been struggling to get my money since August 2014. Their USA phone number is the first lie. No one picks up the phone any time at all. They have so called "live chat people" but they are there to lie to you all the time, because they are " not authorized to do anything" they will waste your time saying that issue will be solved in 6 business days, but I am waiting for months.
I dont write reviews but this time I took time to do this thinking this might help others. I have all the documents, emails and chat messages, will be forwarding to authorities for scam/fraud.

Date of experience: January 13, 2015
Hong Kong
1 review
10 helpful votes
Follow aishaz K.
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HI all, I have ordered from this online site Trendycollections.in in the past and have got timely delivery and satisfactorily quality. But just recently my order for previous Eid has been delayed till now and I have been continuously ignored or given false replies. "Order will be delivered" repeatedly have been told next week next week at the initial stage, then no replies. Further I sent emails to billing department just received reply once and then being ignore by both online chat service they provide or any emails I send. Take a look at the pictures for details. I am going to turn to media to either get back my dress/refund or replacement. Any other site where I can report and speak up about them? Perhaps you should aviod them as well. Anyway their shipping charges aren't reasonable and you can imagine their service after reading my case..

Date of experience: October 18, 2014

From the business

Trendycollections is an ultimate store for Indian Ethnic clothing offers Sarees, Salwar Kameez, Lehenga, kurtis, Kurta Pyjama, Jewellery and more...


trendy16.com
Founded in 2010
New Delhi, DL, India