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Claim Your BusinessTravix-International has a rating of 1 star from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Travix-International ranks 419th among Travel Agency sites.
This is a big scam company in the global they never refund or re scheduling plz be carefull from hims.
I recently booked a ticket from Lahore to London with Budget Air, expecting a seamless journey. However, I discovered that I needed a separate transit visa due to nationality requirements, which was not made explicitly clear during the booking process or in the terms and conditions.
My frustration was compounded by the fact that there was no way to contact a human customer service representative to address my concerns when booking through Budget Air. Instead, I had to rely on a chatbot, which, after just 30 minutes of booking, issued a partial refund. This left me feeling ripped off and dissatisfied with the overall experience.
I believe it's essential for online travel agencies like Budget Air to be more transparent about visa requirements and provide better customer support options for situations like this.
I encourage others to be cautious when booking through Budget Air and to double-check visa requirements for their specific nationality to avoid any unexpected complications. While I had hoped for a smoother journey, my experience has left me disappointed.
Sharing this feedback will hopefully lead to improvements in the booking process and customer support for future travellers.
This is a big scam company in the global they never refund or re scheduling plz be carefull from hims.
They dont refund the cash from our cancelled flight with Ryanair. Customer service cannot be reached by phone, not responsing to emails. We are waiting for 6 months now. Inacceptabel. A bunch of criminals.
BudgetAir is a company which looks like a criminal agency. Please do not take any risk with it because they do not provide any service to their customers, they just use them to make their own money as taking the money from us, the customers. So they did to me: I booked the ticket, then my flight was cancelled, and no refund, just promisses that soon I would get it. I have been waiting for my money refund for seven months already and still nothing. That is why I can say that my money was stolen by BudgetAir.
BE AWARE! Do not trust this company as you can loose your money as well.
Petr.
We had to cancel our flights in the heart of the COVID-19 out break in Europe with back up documentation as high risk passengers due to recent CANCER treatment.
No refund or voucher, even though the EU was clear on this.
We became a tennis ball between Travix & the airline company, one referring to the other.
We were TRAVIX costumes, they should have dealt with the issue.
NO CUSTOMER RESPECT AT ALL TO OUR RIGHTS!
NO RESPECT TO OUR HEALTH!
TOTAL TRASH!
We preferred to keep well in health & temper than to deal with this sort of DISRESPECTFUL TRAVIX attitude.
NOT RECOMMENDED
Крутят ваши деньги
Покупаете дешевые билеты, через пару дней билет аннулируют, а ваши деньги возвращают через несколько дней.
Умножьте сумму на тысячи обманутых и поймёте причину аферы
Absolutely disgusting.
Booked my flight through BudgetAir.com from New Zealand to India - arrived to India no problem but upon checking in for the flight to leave we were advised that our flights hadnt been 'confirmed' and we were unable to check in for the flight.
Ringing BudgetAir.com's "Emergency" number 4 times and being on hold for over 10 minutes each time before finally being told that it 'wasnt their fault or problem' and being cut off. We were stranded in India.
Why did i waste my money booking through an Agent when the proverbial hits the fan you refuse responsibility and blame it on the Airline (who in turn advised me to contact my agent as that's who the tickets were booked through) i booked and paid my money to BudgetAir.com for my flight tickets and expected the tickets to be booked and confirmed - how is that to much to ask.
Avoid at all cost - go direct to the Airline or a respectable company that values and respects their paying customers.
Terrible experience with BudgetAir. I had to buy a flight ticket urgently due to the death of a family member. I bought it at 7pm and the flight was at 12pm. Time went by and I did not receive my electronic ticket, and the airline could not find my reservation. I called their call center and their 'emergency' number and no one picked up. I sent an email to cancel the flight and received no response. I ended up buying a second ticket with another website, which I received immediately. BudgetAir's ticket arrived one hour before the departure of the flight. I kept trying to contact them with no response, and now they are saying they will not give back the money. Truly frustrating.
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