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Travelopick

Overview

Travelopick has a rating of 3.4 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Travelopick ranks 29th among Travel Agency sites.

service
23
value
19
shipping
9
returns
15
quality
18
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Instant Feedback

11,980 reviews
How would you rate Travelopick?
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Ohio
1 review
1 helpful vote
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My issue was resolved
September 16, 2024

I was emailed a $20 discount but was not able to receive it during checkout

Date of experience: September 6, 2024
Tennessee
1 review
0 helpful votes
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THEIR PRICES ARE A LITTLE STEEP. THEY CHARGE RIDICULOUS RATES FOR CHECK-IN BAGS AND OBSERD AMOUNTS FOR ASSIGNED SEATS, WHEN YOU GET ONE FREE CHECKED BAG THROUGH AIRLINES AND CHEAPER ASSIGNED SEATS THROUGH THE AIRLINES IF YOU DO IT BEFORE YOUR FLIGHT.

Date of experience: May 20, 2022
Michigan
1 review
0 helpful votes
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It's been awhile
July 8, 2023

Found a reasonable ticket. Price went up as we selected, so had to change flight times. Got a good flight for a good price. Had to pay each seat per flight. But overall not a bad deal.

Date of experience: June 8, 2023
O.R.M. T. Travelopick Rep
over a year old

Dear Matthew,

Thanks for sharing your feedback and bringing this issue to our attention. We are looking into this issue and will do everything within our means to resolve this soon.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line@ +1 (254) 638 0057 or write to us at care@travelopick.com anytime.

Regards,
Travelopick.com

Georgia
0 reviews
0 helpful votes
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Refund
January 22, 2022

I'm very satisfied and pleased for the refund of my flight on time. The customer service provided me great services.

Date of experience: December 23, 2021
Canada
1 review
1 helpful vote
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Will not ever purchasing from any other travel agents Its better to book directly through the airline. This site is not helpful at all

Travelopick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2023
California
1 review
2 helpful votes
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They made me rebook for 3x price.
May 26, 2022

I booked a trip for $165. They oversold it and made me rebook. It cost $460, nearly 3 times original price.

Date of experience: April 26, 2022
New York
1 review
2 helpful votes
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They can't do anything for you
October 27, 2022

I purchased a ticket through this company I made a flight for 10:30 am I made it to the airport at 9:45am the airport kiosk was not working so I was forced to stand in line I made it to the front and was advised to switch flights because I may not. Ake it after the TA process I attempted to call not only was the agent rude when asked for the name and id he hung up on me the second agent by the name of dino did the same so I lost my money basically I called several times trying to rectify I even had trip insurance if for any reason I get a full refund that's a lie all they gonna tell you is it's nothing they can do so now I'm assed out stranded in a whole different state other than the one I needed to be in. Very frustrating when you talking to the agent and they cuts you off from talking to argue with u and then tell you there's not they can do for you I should have cancelled when I had my issue the first time but as of now and today I will not be using this service again. Agents want to raise their voices and question you why you didn't do this or that when your clearly explaining to them the issues I've asked to speak to a supervisor several times and just got hung up on Now I got to look for a whole different flight and spend more money makes no sense in putting insurance because they will not let you use it also not to mention getting marked a no show when your clearly there and trying to get the help. I have all receipts time stamps and screen shot as proof and I will post those as well since it's nothing that can be done these agents are very rude and argumentative that is very unprofessional

+2
Date of experience: September 27, 2022
New York
1 review
0 helpful votes
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Positive feedback
May 20, 2024

They are all helpful and have given great service.

Date of experience: May 10, 2024
Maryland
1 review
0 helpful votes
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Concerned
April 25, 2024

Was happy with the service. The contacted me to make sure all was handled correctly. Thank you.

Date of experience: April 15, 2024
O.R.M. T. Travelopick Rep
over a year old

Dear Nitza,

Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (254) 638 0057 or write to us at care@travelopick.com anytime.

Regards,
Travelopick.com

Mississippi
1 review
0 helpful votes
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…..
April 22, 2024

………………………………………………………………………………………………………………………….………

Date of experience: April 12, 2024
Colorado
1 review
0 helpful votes
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Masson
March 9, 2023

It was a little confusing but Masson reached out an confirmed that my booking was correct! Thanks Masson!

Date of experience: February 7, 2023
Texas
1 review
0 helpful votes
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Lying online information
December 13, 2022

They showed the price but when trying to book then can not confirm the flight then calling back to raise their price
Wasted my time!

Date of experience: November 13, 2022
Illinois
1 review
1 helpful vote
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Beware - It's a bait and switch company
July 28, 2023

Booked a ticket from Travelopick website. Once I paid for it, received following email. "Booking Id is 1XXXXXX, Booking Status - Confirmed - We've received your booking request and payment. We are processing your reservation with the carriers. This usually takes just a few minutes, but in some rare situations, it might take up to 24 hours to confirm your booking."

I had not received an email next day so, I called to see the status. They said the airline has changed the price, and that price is no longer available. We cannot honor that price. You have to pay the additional $178 of the difference. I checked their website while I was on the call and it still showed the same price that I booked the ticket for. I mentioned to the rep and she said their website has not been updated with the new price. I said you have to honor the price that you booked my ticket for. They just hung up the call. I called again, talked to different rep and as soon as I gave their booking id that person hung up again. I tried with different phone and asked for a supervisor to talk to, they hung up again. I called several hours later and talked to another rep, they said your booking has been cancelled and the refund has been issued. Then, they sent an email with the cancellation. I said, this is America. You have to honor the price that you advertise. They again hung up.

Today is third day and their website is still showing the same lower rate. It seems like that they advertise lower prices on their website and take a booking. Once it's booked, they say that the airline has changed the price, and it has gone up so you have to pay the difference. Don't buy tickets from them. I am not sure how their rating is so high.

Date of experience: June 28, 2023
Washington
1 review
0 helpful votes
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Mileage Issue
August 17, 2023

Travelopick personal contact me and resolved my issue promptly and professionall.
If will he great if all website resolve issues like they have done.

Date of experience: July 18, 2023
Oklahoma
1 review
1 helpful vote
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Never again
July 29, 2022

First and last time using. Charged me almost double what was quoted. Took advantage of the visually impaired.

Date of experience: June 29, 2022
Washington
1 review
0 helpful votes
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Going to Sandiego
November 2, 2023

I am really satisfied with reservation process on this website ……….

Date of experience: October 3, 2023
Delaware
1 review
0 helpful votes
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Amend
April 7, 2023

The rep Mason gave me information to help me feel more comfortable about this flight.

Date of experience: March 8, 2023
O.R.M. T. Travelopick Rep
over a year old

Dear Janet,

Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online. We are looking into this issue and will do everything within our means to resolve this soon.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact numbers provided but landed on voicemail. We have left you detailed voicemails that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line@ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime.

Regards,
Travelopick.com

Florida
1 review
0 helpful votes
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Updated review
March 24, 2023

An associate called me to discuss my issues and was able to resolve all.

Date of experience: February 22, 2023
Minnesota
2 reviews
0 helpful votes
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So far so good and it looks like we're getting a flying start!

Date of experience: February 8, 2023
Virginia
1 review
0 helpful votes
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All the extra fees were confusing and irritating.
On the plus side, the site itself worked well.

Date of experience: May 17, 2023
O.R.M. T. Travelopick Rep
over a year old

Dear Kristen,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience interacting with Mason Kemp. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Travelopick.com