Travelopick has a rating of 3.4 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Travelopick ranks 29th among Travel Agency sites.
I was emailed a $20 discount but was not able to receive it during checkout
THEIR PRICES ARE A LITTLE STEEP. THEY CHARGE RIDICULOUS RATES FOR CHECK-IN BAGS AND OBSERD AMOUNTS FOR ASSIGNED SEATS, WHEN YOU GET ONE FREE CHECKED BAG THROUGH AIRLINES AND CHEAPER ASSIGNED SEATS THROUGH THE AIRLINES IF YOU DO IT BEFORE YOUR FLIGHT.
Found a reasonable ticket. Price went up as we selected, so had to change flight times. Got a good flight for a good price. Had to pay each seat per flight. But overall not a bad deal.
Will not ever purchasing from any other travel agents Its better to book directly through the airline. This site is not helpful at all
I booked a trip for $165. They oversold it and made me rebook. It cost $460, nearly 3 times original price.
I purchased a ticket through this company I made a flight for 10:30 am I made it to the airport at 9:45am the airport kiosk was not working so I was forced to stand in line I made it to the front and was advised to switch flights because I may not. Ake it after the TA process I attempted to call not only was the agent rude when asked for the name and id he hung up on me the second agent by the name of dino did the same so I lost my money basically I called several times trying to rectify I even had trip insurance if for any reason I get a full refund that's a lie all they gonna tell you is it's nothing they can do so now I'm assed out stranded in a whole different state other than the one I needed to be in. Very frustrating when you talking to the agent and they cuts you off from talking to argue with u and then tell you there's not they can do for you I should have cancelled when I had my issue the first time but as of now and today I will not be using this service again. Agents want to raise their voices and question you why you didn't do this or that when your clearly explaining to them the issues I've asked to speak to a supervisor several times and just got hung up on Now I got to look for a whole different flight and spend more money makes no sense in putting insurance because they will not let you use it also not to mention getting marked a no show when your clearly there and trying to get the help. I have all receipts time stamps and screen shot as proof and I will post those as well since it's nothing that can be done these agents are very rude and argumentative that is very unprofessional
They are all helpful and have given great service.
Was happy with the service. The contacted me to make sure all was handled correctly. Thank you.
Dear Nitza,
Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average.
We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (254) 638 0057 or write to us at care@travelopick.com anytime.
Regards,
Travelopick.com
It was a little confusing but Masson reached out an confirmed that my booking was correct! Thanks Masson!
They showed the price but when trying to book then can not confirm the flight then calling back to raise their price
Wasted my time!
Booked a ticket from Travelopick website. Once I paid for it, received following email. "Booking Id is 1XXXXXX, Booking Status - Confirmed - We've received your booking request and payment. We are processing your reservation with the carriers. This usually takes just a few minutes, but in some rare situations, it might take up to 24 hours to confirm your booking."
I had not received an email next day so, I called to see the status. They said the airline has changed the price, and that price is no longer available. We cannot honor that price. You have to pay the additional $178 of the difference. I checked their website while I was on the call and it still showed the same price that I booked the ticket for. I mentioned to the rep and she said their website has not been updated with the new price. I said you have to honor the price that you booked my ticket for. They just hung up the call. I called again, talked to different rep and as soon as I gave their booking id that person hung up again. I tried with different phone and asked for a supervisor to talk to, they hung up again. I called several hours later and talked to another rep, they said your booking has been cancelled and the refund has been issued. Then, they sent an email with the cancellation. I said, this is America. You have to honor the price that you advertise. They again hung up.
Today is third day and their website is still showing the same lower rate. It seems like that they advertise lower prices on their website and take a booking. Once it's booked, they say that the airline has changed the price, and it has gone up so you have to pay the difference. Don't buy tickets from them. I am not sure how their rating is so high.
Travelopick personal contact me and resolved my issue promptly and professionall.
If will he great if all website resolve issues like they have done.
First and last time using. Charged me almost double what was quoted. Took advantage of the visually impaired.
I am really satisfied with reservation process on this website ……….
The rep Mason gave me information to help me feel more comfortable about this flight.
Dear Janet,
Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online. We are looking into this issue and will do everything within our means to resolve this soon.
We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact numbers provided but landed on voicemail. We have left you detailed voicemails that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line@ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime.
Regards,
Travelopick.com
An associate called me to discuss my issues and was able to resolve all.
All the extra fees were confusing and irritating.
On the plus side, the site itself worked well.
Dear Kristen,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience interacting with Mason Kemp. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Cheers,
Travelopick.com
Answer: Dear Helen, it generally depends upon the availability of seats, but please specify your booking reference number and we will be able to get to more specific answers for you.
Answer: Dear Amy, The airline selection depends upon the route you have selected for yourself as well as the dates, among other factors. I suggest that we get in touch with each other via phone and we can answer your questions & make that booking for you. Please feel free to connect via our 24*7 support line@ +1 (254) 638 0057. Alternatively, you may write to us at support@travelopick.com or use the online chat option on our website.
Answer: Please let me know if you would like to book the same.
Answer: Please contact our customer support line according to your convenience. The experts working here are very helpful. They will check with details like your phone number, email address, CCH name, etc. to find your reservation and will give you the information accordingly.
Answer: Please contact our customer support line according to your convenience. The experts working there are very helpful. They will check with details like your phone number, email address, CCH name etc. to find your reservation and will give you the information accordingly.
Answer: They are both a scam and legit. They will provide you the service at a higher price than what you expect. For instance you see one price on their website. After you put all your information in including your credit card information. They hold onto that and then send you an email wanting you to call them, after you call them they tell you that the price has changed and you either agree to the price change or not. In my case I did not agree and wanted them to cancel my reservation, after arguing with them for 5 minutes they finally told me they canceled my reservation. The next day my credit card was charged for their fee of $50 and the rental company $400 I did get the rental company to refund my $400 but still working on the $50 from travelopick. Disputes were filed through my credit card company but they still want you to try and resolve the issue with the company before they step in. So it is still a hassle to deal with the situation.
Dear Matthew,
Thanks for sharing your feedback and bringing this issue to our attention. We are looking into this issue and will do everything within our means to resolve this soon.
We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line@ +1 (254) 638 0057 or write to us at care@travelopick.com anytime.
Regards,
Travelopick.com