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Travelopick

Overview

Travelopick has a rating of 3.4 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Travelopick ranks 29th among Travel Agency sites.

service
23
value
19
shipping
9
returns
15
quality
18
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Instant Feedback

11,980 reviews
How would you rate Travelopick?
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Canada
1 review
0 helpful votes
Follow Lebubura G.
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Just let you know that someone of your team use the document of my young brother for paid some different things online! This is really disgusting.

We actually block the Credit Card but what kind of human do you work with.

Throwback: the customer service client send me an email to prove the identity of the second passenger because he paid with an other credit card from FRANCE! But for me it's was ok because I paid my ticket with a credit card from Canada… anyways. So we send the information to confirm the identity of my young brother and 2 days after, my little bro sent me a screenshot that someone in US (he lives in Paris) use his creditcard online! WTF seriously?

Date of experience: October 23, 2022

Very easy and fast with good prizes!
September 20, 2022
Previous review

Very easy and fast with good prizes!

Date of experience: September 20, 2022
Pennsylvania
1 review
0 helpful votes
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Bait and Switch
September 17, 2023

I booked a flight for two at 3800 dollars on travelopick. They immediately took the money out of my bank account. The gave me a confirmation number. Two hours later they said an extra $350 because the price went up on American Airlines. I refused to pay and requested a refund. I call back and they tell me the flight is booked sold out (after seeing same price on website again). I checked with American Airlines and there were 20 plus seats avaliable and American Airlines didn't change the price the attendant said. Let's see how long it takes to get the money back. I'll keep you informed. Advice go directly to airline carrier and you will get close to their bait and switch price.

Travelopick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 18, 2023
Tennessee
1 review
0 helpful votes
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Stay in touch with customer service
July 24, 2022

We had an awful experience with our flight. The day before our flight we checked- in online and obtained boarding passes. Next day, we rushed to airport an hour before flight in order to drop luggage. To our surprise, we were informed that flight was canceled! The next available flight was next morning. And it was already full. We had to re- book flight to different airport, which was 12 hours later. We spend 12 hours inside airport, tired and exhausted We've reached to customer service of travelopick and shared our bad experience Management found it very disturbing and completely agree that we should have get a warning from airline about cancellation, and we willing to compensate somehow our great inconvenience.

Date of experience: June 24, 2022
North Carolina
2 reviews
0 helpful votes
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Resolved
December 15, 2023

I was anle to resolv the missunderstanding the customer servise calld me and explaind what happend they offerd to get me another flight but i decided to look for my self im glad they calld me that said alot on there side might use them on mu next flight

Date of experience: November 21, 2023
Florida
2 reviews
0 helpful votes
Follow Estella Z.
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Very good
April 5, 2022

Good website it easy for booking a ticket. I would recommend my friends and family to this website to book there tickets any day thank you guys for the help.

Date of experience: March 6, 2022
Meir B. Travelopick Rep
over a year old

Dear Estella,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Travelopick.com

Canada
1 review
0 helpful votes
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This site gives you options.
July 18, 2022

Normal and quick. Canadians beware of prices that are in US dollars that don't make that fact obvious until after you have confirmed and chosen your flight.

Date of experience: June 18, 2022
Pennsylvania
1 review
0 helpful votes
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Satisfy
June 6, 2024

Good, I received $20 on my next flight ticket for subscription. Thank you

Date of experience: May 27, 2024
Oregon
2 reviews
0 helpful votes
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The dispute was resolved quickly
September 30, 2023

Management swiftly resolved the dispute following the receipt of the complaint. I am happy that my dispute had been addressed and resolved very quickly, the same day from the management.

Date of experience: August 31, 2023
Florida
1 review
0 helpful votes
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So far so good
June 28, 2023

I would still check with the airline's website first to see if you can get a good price and a seat assignment there, (which is a deal breaker for me if I can't be guaranteed to sit with my husband on a flight) before going to Travelopick. However, that being said, I must admit that Travelopick was very helpful and there was never a long wait to get a customer service agent on the phone ready to help. They understood what I wanted and did their best to get me the deal and particulars that I wanted. I've called a few times since I booked with them and they answered the phone immediately and were very helpful and I accomplished what I wanted on the same call. I felt that I got the same if not better price on airline tickets that I would have received at the airline's website. I was happy with the service I got. I'm hoping everything goes as smoothly at the airport on the day of my trip.

Date of experience: May 29, 2023
New Zealand
1 review
1 helpful vote
Follow Bhavnaben B.
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This MFs are scammers. They were showing the flight price as $134 since last two weeks. After I booked the tickets, they contacted me 15 minutes later saying that the price of ticket has been doubled. I asked the reason, and they said that website takes time to update the price. WTF! Does it take 2 weeks to update the price?

Date of experience: June 29, 2022
Ohio
1 review
0 helpful votes
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Resolved to greatness
September 8, 2024

I should not have to pay 451.00 for a piece of paper and then pay for my seat and my baggage dumb very dumb

Date of experience: August 29, 2024
O.R.M. T. Travelopick Rep
8 months ago

Dear Sandra,

Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (254) 638 0057 or write to us at care@travelopick.com anytime.

Regards,
Travelopick.com

Kansas
1 review
1 helpful vote
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Garbage
October 6, 2022

Horrible 3rd party site when booking a flight. Charged me $74 to check a bag when American Airlines only would have charged me $30. When trying to change a flight, they told me it would cost me double what I originally paid. This company is a complete ripoff and I will never use them again!

Date of experience: September 6, 2022
Indiana
1 review
0 helpful votes
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I booked a flight and 2 hours later, I received a called saying that they couldn't book me in the return flight that I initially booked for so they needed to book me on another for $194 for each of us (x3). They wanted to add $582 to what I intended to pay. So when I told them, just cancel my flight reservations and to my surprise they say, then we are charging you $25 per person which was a total of $77. WTF? I had said nicely but stern voice, I understand if I am canceling because I no longer want to have a reservation however, you are the ones that change the reservations on me and you want me to pay the cancellation fee. UGH! Just don't use this service and save yourself headaches from this stupid place. Their service does SUCK and I wish I had read this before going through them. Oh yeah, they gave me $25 towards the new price...wow...thanks alot.

Date of experience: February 10, 2023
New York
2 reviews
0 helpful votes
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Great Services!
December 21, 2022

The discount offers on flight tickets are amazing. I really recommend it to all. First Fly Travel has given the best service, better than my expectations. Thankssss

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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Tickets
April 18, 2023

Booking process could be less vague but the call back regarding my feedback was really not expercted in a good way. Its good to see they read it and act on it

Date of experience: March 19, 2023
Michigan
1 review
1 helpful vote
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I book a ticket from these asholes I was inside the airport I missed some information I being calling over an hour they never called because I was trying to do my booking online,when one Mr stupid finally answered he refused to help we ended up missing our flight I will make sure the government knows how these scammers are stealing the citizens money they're a bunch of idiots I'll make these scammers be on the News to become famous for stealing people's money

Date of experience: June 23, 2023
North Carolina
1 review
1 helpful vote
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Illegal charges
May 19, 2023

Travelopick charged $74. For Baggage Charges and told me that my partner and I had paid to check one bag each. We had to pay American Airlines $60. Each for checking one bag each, because AA does not authorize any 3rd party business to charge baggage charges. Had to jump through too many hoops to request a refund from Travelopick. They also charged $197. To change my fight (two months ahead if time) from a Friday to the next day (Saturday)… Unbelievable! WOULD NOT RECOMMEND USING THIS COMPANY!

Date of experience: April 19, 2023
Nevada
1 review
1 helpful vote
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Refund policy and process
September 9, 2023

As of right now I'm in the process of trying to resolve the issue. Linda reached out to try and get the process resolved. As soon as the process is resolved I will be back with another review.

Date of experience: August 10, 2023
Pennsylvania
1 review
0 helpful votes
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Change of Heart
May 5, 2023

I would like to say that I am please with the recent turn of events regarding my booking with Travelopick because of the three free bags allowed us as senior citizens. Thank you!

Date of experience: April 5, 2023
Georgia
1 review
0 helpful votes
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DO NOT USE THIS COMPANY!
July 5, 2022

If I could give negative stars, I would. I booked a flight with them and I received an email with the "confirmation" number. I had a weird feeling, so I went to Southwest's website to check and my information was not there! I immediately called to cancel (2 hours after booking) and they tried gaslighting me, like I didn't know how to check the website and that they were seeing my information. After threatening to call the BBB and blasting my reviews everywhere, they did inform me that it would cost $25 to cancel (after they tried begging me to just change the flight). Please, do not give this company your business as you'd be better off getting the tickets from the actual airlines with less hassle. I was not immediately suspicious, as most reviews are from people after they immediately purchase their tickets and only a select few mentioned people arriving to the airport only to find out they did not actually have a seat on the flight. Save yourself the trouble and their terms and conditions only allow for a refund for cancellation within 24 hours of booking!

Date of experience: June 5, 2022