The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.
This summary is generated by AI, based on text from customer reviews
Axow was really aggressive and he ran away most of the time, while going through these training instructions I made sure to show positive reinforcement and he was very playful and calm. This was very useful!
Luckily I didn't get any of the products that I was offered but subscribed anyways. I only unsubscribed today because I got two creepy emails. The first one was: Is your dog's life worth a $1 to you? This was because I wasn't clicking on any links I was sent and didn't buy any products. But the last one is what really shook me. It said; Hunter, is your dog dying a slow death? I'm glad I found this site and the reviews.
Great call! Emily gave me actionable items to work on that are really practical. And she followed up with an email full of resources. Best session we could have had. Thank you!
I learned a lot about herding dogs and their characteristics and was so encouraged by Sally.
What a fun call! I am getting my new puppy tomorrow and couldn't be more excited! Sally went through a checklist of what equipment I should have and what I should do the first few weeks and I am ready!
I got a new dog and wanted to train the dog the best that I could. I thought paying for this program would give me the best possible information that I could get without having to take my dog to a trainer during these times. That is not true; the information is slightly better than what can be found with a quick google. The site is also horrendous and the process of paying for your program includes half-a-dozen pages trying to upcharge you. I read through everything and got the basic package, or so I thought. I randomly get charged for my membership again because I apparently signed up for their elite membership, even though I intentionally clicked no to it. You'd be better to just google any questions you had about training your dog and stop greasing these pilferer's pockets.
Same as others. Signed up for their free trial and was immediately billed for a month. Have never been able to gain access to their actual site and was recently billed for anoter month even though i sent a cancellation notice. Why is a site like this allowed to exist?
I learned several things and feel I can follow Sally's directions to solve my issues.
Emily explained things a little better on what we should be doing. It helped by breaking it down in different ways to train Max that seem simpler as to not make it overwhelming.
We received some free info, but then we were deluged with e-mails guilting us for using it without paying for more. Too many high-pressure e-mails. Also, the free dog-grooming dog was not just for Cockers, nor even specific to Cockers, so not what we needed. Again, we found some really useful information from TrainPetDog, but it came with too much pressure to buy more.
I was under the assumption that when I placed my order, the information I would receive was specifically for Pug Puppies-it is not. The info is for ANY puppy or Adult Dog. I'm very disappointed in my purchase and am considering requesting a refund.
Very constructive! Lots of things to try with crate training. We hadn't thought about how she would associate the crate with the crate at the shelter where she was returned 4 times and the crate would embody that rejection. I love all the things we can do to make the crate positive for her.
I am really glad I have been getting the emails. I have learned things I never knew. I especially liked the advice about acknowledging bad behavior. I wasn't aware that I was giving Hazel the attention she wanted by telling her no or pushing her down when she is jumping on me.
Super helpful call. Sally keyed right in on all the key issues we need to work on right now with our puppy. Great ideas and simple instructions.
Emily was extremely helpful in her advice. I learned things I was doing correctly and things I need to change and work on to achieve desirable behaviors.
Emily gave me so many great ideas to make Pippin the best dog he can be. I feel like they are doable and we will be successful. I have implemented what Emily recommended. Pippin hasn't marked since.!
Emily gave me so many great ideas to make Pippin the best dog he can be. I feel like they are doable and we will be successful..
It has been 10 years since we have had a puppy. I was nervous! But this training program has been a game changer. In some cases it has reinforced what we are doing and in other cases it taught me SO much and highlighted things I did wrong the first time. I wish I had known all of this the last time and highly recommend this program for your new puppy and dog. Videos were very helpful and the one on one trainer visit was SO helpful, but the personalized manual was absolutely my favorite. I expect it will be my check in as things change with my puppy as he grows. The biggest tip it taught me was consistency, like a toddler. Everyone needs to be doing the same thing at the same time. If you get up early for work, get up earlyish even on weekends. Feed your puppy at the same time(s) daily. Make sure your kiddos are doing what you are doing so as not to confuse your puppy. Tips and tricks help SO much!
Thanks for the wonderful online training you've given me, they are indeed amazing and helping... I hope and wish I was talking to you in person but distance won't allow, I read those lessons from your past mail and the page you sent. They are indeed helping because I've been using this on my big Samoyed and my lil puppy Samoyed... The big Samoyed seems stubborn but it's still helping... Thanks for being a caring woman, long live you, long live your company, long live K9... Permit me to say I love you.
This tips have been super helpful so far in helping me understand my dogs breed a bit more, and for a service I didn't intend to find I'm really glad that I did, especially as I didn't know much about Border Collies when I got Nova! Thanks for all your help so far!!
I'm so glad I signed up for a call. I really enjoyed talking with Sally and she answered all my questions and made me feel like I am doing the right things.
I have no login info and every time I go to the site I can only access the free video for people to purchase the program. I would be very grateful for the URL and login credentials so I can begin using the program.
Thank you
Answer: We have found that your order is in the name of Donna Kolb. We are emailing you to confirm.
Answer: Can you please email to info@trainpetdog.com? We can help you if we get your email ID.
Answer: Hi Debi, you will have to use desensitisation strategies.
Answer: There are many dog training programs I would not use this one for any dog of any age
Answer: Hi, Can you please tell us your email ID? We will trace your order and send you the credentials immediately. Apologies for the inconvenience caused. You can email us to info@trainpetdog.com for quicker communication. Regards Nancy