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Tradesy
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TradesyReviews 9,838

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Satisfied
March 1, 2021

Delivery time was quick and there was always a prompt response whenever sent a message. I'm excited for my product

Date of experience: March 1, 2021
Louisiana
1 review
0 helpful votes
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Excellent Purchase
April 5, 2021

Gorgeous bag, great price, like new product! I will definitely shop again!

Date of experience: March 1, 2021
Illinois
1 review
0 helpful votes
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Nice clean and very fast delivery
March 1, 2021

Love my purse. I love how well it was kept I will tell all my internet followers to shop Here

Date of experience: March 1, 2021
Pennsylvania
1 review
0 helpful votes
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Jazzy Belle Velvet Burgundy Dress
March 1, 2021

Perfect! Looks like I just bought it and it's in great condition.

Date of experience: March 1, 2021
Massachusetts
1 review
0 helpful votes
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Excellent seller! Excellent bag! Great communication!

Date of experience: March 1, 2021
Florida
1 review
0 helpful votes
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Quick, fast and easy.
March 1, 2021

I experience was truly on point I order and within a few day my package arrived.

Date of experience: March 1, 2021
New York
1 review
0 helpful votes
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Delivery fine
March 31, 2021

I expected the item to be unopened. Price was high

Tradesy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2021
Delaware
1 review
0 helpful votes
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I tried cancelling this order on February 18th after realizing that the shoes I ordered with the bag were no longer available. I was told the item had already shipped but I still waited almost 2 weeks to receive it...

Tradesy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2021
dev o. — Tradesy Rep
over a year old

Hi Hyacinth,

Thank you for providing this feedback!

Let me first apologize that the shoes you had ordered we're canceled due to no longer being available. While it is a challenge to prevent situations like this from happening, we do monitor seller cancelation rates. This helps us keep the site as healthy as possible for all users.

When it comes to all orders placed on Tradesy the seller has 10 days to ship the item out unless they approve a cancellation. Once an item is already shipped and the tracking is updated we are unable to cancel as well, the only option once delivered would be to initiate an return request.

Regarding your order, we're so sorry for the delay here! I can see that you had purchased from eLady, one of our close partner-sellers! Typically, eLady will send buyer orders directly to Tradesy. Once we receive it, our team will automatically re-route it directly to you, which may cause some shipping delays.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
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Beautiful!
April 5, 2021

I'm very satisfied! Very nice! I love it! The only thing is it looks bigger on photos. But I'm satisfied. Good buy!

Date of experience: March 1, 2021
Illinois
1 review
0 helpful votes
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Great purchase!
March 1, 2021

My experience was great. I reached out after the purchase after a few days (I had not heard anything). The seller replied and let me know they were on holiday and would send as soon as they were back in a few days. My item arrived just as shown excellent condition. I could not be happier I have wanted this handbag for awhile.

Thank you for making possible scary situation comfortable. I would buy from this seller again!

Date of experience: March 1, 2021
North Carolina
1 review
0 helpful votes
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Fast Delivery
April 5, 2021

My bag arrived fast! It was as described! I will be back for more purchases in the future

Date of experience: March 1, 2021
Texas
1 review
0 helpful votes
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Happy new user
April 5, 2021

Great selection and search capability, efficient process. Now my preference over other similar sites.

Date of experience: March 1, 2021
New York
1 review
0 helpful votes
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Good bag
March 1, 2021

Good bag. Looks pretty new. Nice packaging. Quick shipping.

Date of experience: March 1, 2021
Georgia
1 review
0 helpful votes
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Leather purse strap
March 1, 2021

My order came 2 days earlier than expected. Great!
It it came as expected. No problems.

Date of experience: March 1, 2021
Illinois
1 review
0 helpful votes
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Chanel Purse
March 1, 2021

I am so excited just what I was looking for. The packaging was great. Can't wait to carry it.

Date of experience: March 1, 2021
North Carolina
1 review
0 helpful votes
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Good experience
April 5, 2021

Good experience. Item came quickly and was in good condition.

Date of experience: March 1, 2021
Florida
1 review
0 helpful votes
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Fast & Accurate Purchase!
March 1, 2021

Received quickly and was exactly as described. Thank you!

Date of experience: March 1, 2021
New York
1 review
0 helpful votes
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Great experience with Tradesy. Will definitely use again if the need arises.

Date of experience: March 1, 2021
Massachusetts
1 review
0 helpful votes
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Stunning
April 5, 2021

The bag is absolutely stunning. I am super happy with my purchase.

Date of experience: March 1, 2021
Texas
1 review
0 helpful votes
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Versace dress
April 5, 2021

Great experience. Seller shipped order soon after purchase. Order arrived as described. Love it!

Date of experience: March 1, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163