• TradeKey

TradeKey

Overview

TradeKey has a rating of 3.33 stars from 251 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TradeKey most frequently mention account manager, b2b platform, and premium member. TradeKey ranks 30th among Marketplace sites.

  • Service
    104
  • Value
    105
  • Shipping
    97
  • Returns
    98
  • Quality
    105

This company does not typically respond to reviews

Positive reviews (last 12 months): 70%
Positive
7
Neutral
1
Negative
2
19
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What reviewers want you to know

Positive highlights

  • My experience with TradeKey is great, my account manager is available whenever I need any support.

Critical highlights

No critical highlights yet

How would you rate TradeKey?
Top Positive Review

“Experience with Tradekey is good”

Akex H.
2/15/24

My experience with Tradekey is good, the client manager "Sara" is professional and very supportive, she replies to my inquiry any time and give clear advice, I appreciate thier service.

Top Critical Review

“They take your money and send you phony companies. They use US numbers to scam you. I paid $500 for”

Abigail T.
8/1/23

The took my $500 as order confirmation but sent me fake companies with fall fake bank info. I requested for refund but didn't give me back my money. Customer service very rude and uncouth

Reviews (251)

Rating

Timeframe

Other

Reviews that mention popular keywords

account manager (24)
Thumbnail of user akexh1
1 review
2 helpful votes
February 15th, 2024

My experience with Tradekey is good, the client manager "Sara" is professional and very supportive, she replies to my inquiry any time and give clear advice, I appreciate thier service.

Products used:
Ruby Gems

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Value
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Thumbnail of user abdullaho13
1 review
0 helpful votes
August 9th, 2023

Tradekey is a good for businesses! It's like having a superpower that boosts your online presence and makes it super easy for customers to reach out with questions and place orders. I've seen a significant increase in customer engagement since using Tradekey. It's the ultimate tool for connecting with your target audience and growing your business effortlessly.

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Thumbnail of user romanm143
1 review
1 helpful vote
January 24th, 2023
Verified purchase

Working with Tradekey has been an absolute pleasure. From the moment I signed up, they have been quick to respond any queries I had and have always been transparent and honest with their process. They kept all of their commitments, even when things got hectic and my orders were closing quickly. My trading experience was successful, thanks to Tradekey's great team who are always willing to go the extra mile. Highly recommended!

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Thumbnail of user kimk704
1 review
1 helpful vote
June 17th, 2021

TradeKey offers the greatest B2B services at extremely competitive prices.
I purchased VIP MEMBERSHIP and received several perks.

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Thumbnail of user jaxona8
1 review
1 helpful vote
March 15th, 2023

TradeKey has been a great partner for our business. Their marketing and customer support teams have always paid special attention to our needs, and have gone above and beyond to make sure we get the best service possible. They are always available to answer any questions we may have, and their response times are incredibly fast. We highly recommend TradeKey for anyone looking for a reliable partner in their business endeavors!

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Thumbnail of user lucasb263
1 review
0 helpful votes
May 14th, 2023

Tradekey is an incredible platform for businesses of all sizes. Not only do they offer great membership packages, but their digital marketing services are second to none. I've used their website design and SEO services and have been extremely impressed with the results. They are quick, reliable and very professional in their approach. Highly recommend Tradekey!

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Thumbnail of user zeosch2022
1 review
0 helpful votes
March 18th, 2024

Review Update. I ordered and paid for 5kg DL-methionine from Cynthia Jones at CynthiaSales who saw my request for quotes on her Tradekey portal. Delivery failed and I was informed by seller and driver to pay extra into eWallet since they sent 10kg. I refused. They refused delivery until I pay up. I was offered less than half my money back if I cancel order. (Demanded amounts fluctuated continually) Both driver and seller appear to be extortionists who demanded extra payment. Suspected fraud. Order from 19 February remains undelivered by 18 March'24.

Thumbnail of user henryk380
1 review
1 helpful vote
February 21st, 2023
Verified purchase

We have been using Tradekey for our export needs and we are extremely pleased with their services. They have connected us with reliable buyers and provided us with the necessary resources to make sure that our exports are successful. The management of our company is delighted with Tradekey's services and we highly recommend them to anyone looking for a trustworthy export partner.

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Value
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Thumbnail of user abigailt262
1 review
2 helpful votes
August 1st, 2023

The took my $500 as order confirmation but sent me fake companies with fall fake bank info. I requested for refund but didn't give me back my money. Customer service very rude and uncouth

Tip for consumers:
DO NOT PAY ANY MONEY TO THEM AS ORDER CONFIRMATION

Products used:
I was looking to buy baby diapers but I ended up with nothing as all the suppliers they sent me had dubious website with different company names and bank details.

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Thumbnail of user victora37
1 review
4 helpful votes
June 13th, 2016

Dear Team,
I need some metals & metal scraps. Can you help me to find some traders/suppliers for this from Saudi market.

Appreciate your prompt reply to: *******@rediffmail.com OR *******@gmail.com

Rgds
V R

Thumbnail of user henrit15
1 review
0 helpful votes
July 7th, 2023

I was struggling with my personal branding and content strategy until I found tradekey. They provided me with invaluable consultancy and helped me develop a strong brand image that truly represents who I am. Their team is knowledgeable, friendly, and always willing to go the extra mile to ensure that their clients are satisfied. Thanks to tradekey, my personal brand has never been stronger!

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Thumbnail of user celial60
1 review
0 helpful votes
March 29th, 2023
Verified purchase

I have been working with Tradekey for over a year now and they have been nothing but amazing. Their priority towards premium suppliers has been great and I've seen an increase in the quality of buyers that we receive. They are always quick to respond to any queries or issues we may have and their customer service is top-notch. Tradekey is the go-to platform for high-quality, real & genuine buyers!

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Thumbnail of user kieronj5
1 review
0 helpful votes
April 11th, 2023
Verified purchase

I have been using Tradekey for the past few months and it has been a great experience. The customer service is top-notch, and they are always available to answer any questions that I have. The platform is easy to use and navigate, and I have already shipped two containers overseas with them. I'm looking forward to continuing my business with them in the future!

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Thumbnail of user malingas
1 review
0 helpful votes
January 7th, 2022

We were always on the lookout for new strategies to advertise our company. When we were searching for the greatest B2B site, we heard a lot about TradeKey from other people.

Our most recent order, worth $*******, was placed using Tradekey VIP service, resulting in a fantastic return on investment. I've chosen to stick with Tradekey and recommend it to others in the long term because only one possible buyer from Tradekey has given me this much business, and I expect more in the future.

Products used:
Shoes

Service
Value
Shipping
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Thumbnail of user wilsons120
1 review
1 helpful vote
May 2nd, 2023

Good place,One of the Best Online Marketplace that Connects Buyers with Global Suppliers. Provides a platform for seller and buyer to meet their needs.

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Thumbnail of user mullerm2
1 review
1 helpful vote
October 17th, 2021

Tradekey is an excellent trading platform. The ability to contact DRM, a specialized technical support person who can assist you connect with buyers and manage inquiries on your behalf, was the best part.

Tradekey has a stringent system in place for screening elite members; we went through many rounds of rigorous scrutiny before being approved to get premium services and enjoy the benefits of being an elite member—what we refer to as a true VIP.

Products used:
Belts

Service
Value
Shipping
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Thumbnail of user jamall26
1 review
0 helpful votes
January 12th, 2022

Despite the fact that many B2B portals tout their services as good, we have received poor customer support. In our experience, TradeKey provides the best advertising and customer service. They have given special attention to all of our needs and have helped us discover buyers on a regular basis.

Our buyer consultant did an excellent job advertising and selling our items on our behalf. I'm optimistic that Tradekey and our BC will continue to give the same level of service. With the positive feedback, you're off to a terrific start, and we wish you continued success.

Products used:
Shoes

Service
Value
Shipping
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Thumbnail of user worldwidec
1 review
5 helpful votes
April 5th, 2022

I paid them 250 for promotion on Silverkey. They took the money and never responded to my calls and email. They all have US numbers which they use in scamming people. Most of the companies are their workers creating fake buyers. Never trust this peoplr. Do not make any payments. Google should shut down the website

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Thumbnail of user justink355
1 review
1 helpful vote
October 28th, 2021

Tradekey is a fantastic site for trading. The nicest aspect was having access to DRM, a specialized technical support person who can help you connect with buyers and manage inquiries on your behalf.

Tradekey has a rigorous procedure in place for screening elite members; before being permitted to get premium services and enjoy the perks of being an elite member—what we refer to as a real VIP—we went through several rounds of rigorous inspection.

Products used:
Jackets

Service
Value
Shipping
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Thumbnail of user samsono27
1 review
0 helpful votes
August 23rd, 2023

Tradekey is best when it comes to B2B trade platforms. I have been a premium supplier on Tradekey for quite some time now, and the benefits I've received have been outstanding. Excellent Tradekey!

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Thumbnail of user lesliej277
1 review
0 helpful votes
January 24th, 2022

We initially joined TradeKey as a free member to learn more about the B2B Marketplace, and it rapidly proved effective when it began to generate results. We needed more privileges to make the most of it, so we upgraded to SilverKey Membership, which prompted a flood of queries. That was the moment I realized how successful our company might be.

I never anticipated winning so much business with B2B online marketing. With TradeKey's SilverKey membership, I started receiving real buying inquiries from all around the world.

Products used:
Shoes

Service
Value
Shipping
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Thumbnail of user michaelp3448
1 review
0 helpful votes
May 24th, 2021

I am writing to share my experience. I am also a VIP premium member at TradeKey.com and since last 5 years I have been working with this platform and never faced any situation like I saw here. TradeKey is a safe and reliable Platform. They have a great and supportive team, Our account manager is a great person, always available for us. During my VIP membership tenure I have closed several deals and currently in contact with new buyers. Tradekey.com deserves 5 stars.

Products used:
Cosmetics and Skin Care Products

Service
Value
Shipping
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Thumbnail of user sarahy50
2 reviews
11 helpful votes
August 10th, 2018

Whenever we import from tradekey sellers, we expect reliable contacts from customer service. We expect them as genuine suppliers. A bit delay in delivery of goods comparing to the commitment in the contract. For this, we expect tradekey to help us exclusively, but I would review that tradekey is good and need to ensure surveillance over suppliers.

Thumbnail of user jacks1570
1 review
0 helpful votes
January 26th, 2022

My supervisor requested me to select a B2B Platform when I initially started at the firm. I completed my homework and chose to join TradeKey as a GoldKey Member. I had no regrets about my decision at the end of the year.

We were able to use Tradekey.com effectively thanks to Tradekey's assistance. The outstanding services provided by Tradekey.com were well worth the money. We offer high-quality products.

Products used:
Jackets

Value
Shipping
Returns
Quality
Thumbnail of user keithb1272
1 review
0 helpful votes
December 21st, 2022

I've sold my product on Tradekey for over a year now and I can't say enough good things about it. They are providing a high-quality service that you can rely on. They are verified, reliable, and most importantly, they have the best-high quality set of buyers that you could ask for. I'm really happy with the service and will continue to use them for all my future sales!

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From the business

Tradekey is a global company established in 2006 and have presence in many countries.

Tradekey company owns, manages and operate (www.tradekey.com) which is considered one of the largest International Electronic Marketplaces worldwide for both exporting and importing countries. It connects traders with global whole sellers, buyers, importers & exporters, manufacturers and distributors in over 240 countries, quickly and cost effectively. Based on its unique services, powerful search engine, trade matching and product promoting tools.

Tradekey have successfully helped numerous members belonging to various countries to explore potential business for the purpose of increasing their country’s GDP. Millions of people visits Tradekey.com every month and tens of millions pages viewed without any single fail. These numbers corroborate with the veracity of the claim that Tradekey.com can give an extraordinary exposure to traders in the global market.

Tradekey is the world's first B2B marketplace that earned both ISO 9001 Quality Management System and ISO 27001 Information Security System certifications to ensure maximum customer satisfaction, security and safe online trading for exporters and importers.

Tradekey Portal can be read in several different languages including English, Chinese, Japanese, Arabic, Russian, Spanish.

OUR GLOBAL PRESENCE

Saudi Arabia:
3rd Floor, Almas Center, King Fahad
Road, P. O Box 69088, Riyadh, Saudi Arabia.

Pakistan:
Office # 706,7th floor, Park Avenue,
P. E. C. H. S., Block/6, Shahrah-e-Faisal, Karachi.

Shanghai:
Room 910, No. 738, Shang Cheng Road, Pudong District, Shanghai, China.

Guangzhou:
Room 3311, Yancheng International Commercial Center, East Tower, 122 Tiyu East Road, Tianhe District.

Company Representative

Thumbnail of user muhammada149
Tradekey O.
Typically does not respond to reviews
Contact Information
Muhammad Ahsan Akbar
Tradekey.com
Email: muhammad.akbar@tradekey.com
Skype: tk. Ahsan

Disclaimer: TradeKey.com highly discourage counterfeiting and we don’t provide services and support to the suppliers of counterfeit products.

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