TopgearAutosport

I ordered a set of tail lights, shipping was good. I installed them and the turn signal part of the light was not lighting up all the way. I called about returning them and they said they would send a shipping label for return on 1/6/21. I waited a couple of weeks and did not get it contacted them and they said I should be getting it but they were behind. Well to this day ( 2/20/21) I have still have not gotten my shipping label so I'm very dissatisfied with this company's service and will never order anything from them again. I would be wary of ordering anything from this company because you will probably be stuck with it and out your money you spent!

Yall ever think about where they are getting their products from? Look up "Epartsgogo" it takes you to an Ebay account which their getting their products from why do you think their unresponsive, because their waiting on eBay, buy directly from there you can thank me later.

We have ordered a few different sets of running boards for a customer of ours, for his fleet of Ram trucks. We ended up having a 2020 truck that ended up being a classic truck and needed a different set of brackets. So I got ahold of Jessie and she got the brackets that we needed quickly and at no cost to us, even though it was our mistake. The running boards look amazing and our customer was very happy with them. I highly recommend using Topgear Autosport for any of there products. And Thank You Jessie!

After ordering some step up bars and finding I have the incorrect mounting brackets, I can not seem to reach anyone. I've tried every way to contact them with no return emails or callbacks. This has been weeks. If you order something from them and it is damaged or incorrect, good luck.

Wife bought me upgraded headlights for my Chev Colorado. They came without any installation instructions, but my mechanic has a world of experience. The product description on the website claims that with regard to high beams, low beams and turn signals, the units are "plug and play". We plugged - the turn signals didn't play. Mechanic showed me the only plug that hooks up the lights. Said he thought the units defective. I contacted the company and was informed that the model we purchased didn't come with turn signal bulbs. Sure enough, put old bulbs in and turn signals work. Could have told us that plug and play meant we had to plug in bulbs! Next, low beam aim was wildly out of acceptable be limits for both right and left unit. Back to the mechanic who finds he's able to adjust the up and down but can't find a way to adjust the side-to-side. I again contact customer service who asks for a picture of the problem. I reply "just tell me how to adjust the side-to side aim so I can see the road instead of the trees." Two days later, customer service informs me that there is NO side-to-side adjustment on this model, just up and down. Can't use them! Took them out and put back the OEM units. They're not very bright, but at least they illuminate the road ahead instead of the trees on either side. Don't know why I'm even taking the time to write this review. I see all the other negative reviews and can only wonder how they stay on business if they don't care about customer satisfaction.

Save your money. There is no customer service here. Phone calls go straight to email. Emails get no response. The tail lights I ordered don't fit correctly, and I'm stuck with them. I'd like to return them, but there is no way to get a response from these people.

I purchased a "complete LED headlight replacement kit " for my 2005 Dodge Ram. The right side parking and turn signals don't work at all, the left side only the turn signal works. The headlights are reversed, the low beams come on when the indicator light says high beams and the high beams come on when there is no hi beam indicator light. Also, when switching from low to high there is about a 3 second black out period where there are no lights on at all. I contacted Jesse several times, was promised new turn signal lights and a call from the "tech. Dept." No new lights or a call from the "tech. Dept." I have left messages and called for days with no one responding and answering the phone. This company is a complete ripoff. Don't waste your time or money on them.

I purchased chrome smoked LED towing mirrors for my 2005 Excursion (sales order number *******6315) on 11/11/2019. I couldn't find any reviews on the product but I took a chance and bought the product. Two months after purchase I see that the chrome is blistering and I ask for a refund. I was told too bad. It was out of warranty. I looked for the warranty information and could not find it. From what I can see the warranty information also is not available on the website. The website is not adequate to give reviews and they don't stand behind their products. I won't buy anything here again.

Do not buy anything from TOPGEAR! There products are junk and are not as advertised. They have so many horrible reviews. Dont waste your time or money. There business license should be revoked. NO INTEGRITY AT ALL.

Purchased a light kit (front and rear), cost around $500. Very poor quality, cheap made and are worse than stock. I do not recommend their products.

Bought mirrors for my 19 sequoia came quickly took me forever to put on no instructions had to figure out wiring myself passenger side mirror kept going out first it was the power control then the other times was blind side indicator. Seems when these mirrors get into any kind of weather (snow, rain) and the water gets into the mirror they dont work any longer. Driver side had been working through everything but after the last snow blind side indicator went out. But now fine so we'll see i guess I waited for over a month for them to fix the passenger side but they never did and sent me a refund, i like the mirrors but then need to be built better, come with instructions. A lot of money spent installing them and exchanging them for nothing. But cannot find mirrors anywhere for this car so guess I'm stuck with stock mirrors. The spot light on the mirror I didn't use for reverse lights however wired them to a switch and when i needed them they are not bright at all no help what's so ever for backing up…

Poor quality auto parts, Broken when I received, promised to refund money and customer service has been non-responsive and did not receive a refund. Poor quality auto parts, Broken when I received, promised to refund money and customer service has been non-responsive and did not receive a refund. I ordered LED Headlights and LED Tail Lights. I paid through PayPal and I submitted a claim through PayPal. Top Gear Auto Sports said that I needed to close my complaint through Paypal before getting a refund. I have since closed the case with PayPal and they have not responded since. They lied to me and they are a corrupt company.

I will not buy from this website again, beware, on their website at checkout they charged me for ups and show shipping ups, but when actually shipped they sent it USPS which is the postal service, they are profiting from the savings on this shipping method by charging me for one service but shipping with another cheaper service, I at this point cannot recommend this website and will not be using them again. They also took several days to prepare shipping before shipping. I tried to call there office to see if I could get a credit on the difference in freight and pointed the discrepancy of charges out and they told me they have the right to ship it anyway they want to, yes that may be so, but you also have the right to ship it like you say your going to ship it. I was so aggravated I called and ask for a refund as I did not want to do business with this company anymore, they will not answer my emails since requesting the refund, they seem to ignore requests for refunds as long as they can I guess hoping the consumer will stop calling. I still have not received my product its been several days although it is due any day now, this company is not ethical, again I would not recommend.

I want to thank everyone for submitting a review on Topgeart Autosport. I am in the process of updating and modding my truck and really liked alot of their products they offer for my vehicle. I plan on spending upwards of about 5K on parts that they ha e on their website. Then I goggled their ratings. Not only are there a ton of bad reviews on the website, but a bunch of other review websites as well. I want to thank all of you for posting your reviews and sharing your bad experiences and concerns. Just know that your efforts have not been wasted. You have successfully deterred me from using Topgear Autosport for my source of parts. I will take my money elsewhere.

Side note;
Topgear, you really need to take a look at these reviews and realize that people do, in fact read them. Due to your negligence and poor service, you have lost out on a fairly large sale from me and, I am sure, many others as well. I am just the guy that let you know it before you got your hands on my hard earned money! So long sucker!