TopgearAutosport

I ordered headlights that were supposed to be 4x6 and were not they were 4.5x6.5 meaning, they are fake advertising and blame the customer for buying them even though it states that they will fit the year and the type of truck, but at the end of the day they contradict themselves horrible customer service never buying from them again. My problem was not solved.

BOUGHT BOTH SIDE MIRRORS AND ON ONE OF THE MIRRORS THE MIRROR KEPT POPPING OUT AND I WOULD HAVE TO PUSH IT BACK IN AND FINALLY IT POPPED OUT AND FELL TO THE GROUND AND A CAR RAN IT OVER. CALLED CUSTOMER SERVICE THEY DID NOT HAVE ANY REPLACEMENT. FOR WHAT I PAID FOR THESE MIRRORS IT SHOULD OF LASTED MORE THAN 4 YEARS. THEY WOULD NOTHING BUT HAVE ME BUY NEW MIRRORS. NO THANK YOU!

Ordered side mirrors. Installed well and looked good initially. The lenses over the leds on the front of the mirrors began to crack not only in the middle of the lenses but the edges of the lenses looked like they are chipping away. Spend nearly two months emailing before I got a text message asking for pics. I sent pics and after another two weeks I was told per the manufacturer the only way the lenses could crack was from impact. Not sure how that's possible along the edges but ok! So frustrating companies won't stand behind their products.

Order placed 4/6/23. Tried without results to find out status of my order, which was to be a birthday gift for my son. No one answers the phone or messages, chat people not ever available, etc. THEN, I read the reviews & understand why. Others have had issues such as these. I have cancelled my order & will not recommend this company to anyone!

It started out fine. I ordered a LED headlight kit for my truck. Turns out one of the bulbs was bad. I sent an email the day of and instantly got a reply and even a text message from a representative. They offered to give me 2 replacement bulbs and I was fine with that. That was over a month ago. I've sent 2 emails and 2 texts to the number that reached out to me. Haven't heard anything. Spend your money elsewhere.

I purchased these Jan 2023. Installed on 67 Camaro. I turned them on 12 times, then 3 of the leds would be a different color or be out. I contacted them, they said you purchased 15 months ago. Out of Luck. Buy something else. These people are terrible.

I ordered tow mirrors for my truck - all information was given on line, even the Vin number. There was no communication from Top Gear and mirrors showed up 5 days later and would not fit, My mirrors bolt pattern is 1/2" shorter. Was told - no information was given on truck which was BS. Top Gear dragged their feet on returning mirrors and i finally realized; they had a return date! I had to pay $105.00 shipping for the size of box (*******@22lbs) for Top Gears mistake. I have text messages from top gear, showing that it was my fault. I paid the price for their lazy and don't care workers that cant read.

Worst customer service ever. I've sent in a return, I have have not received a refund for my items nor any follow up emails. I've sent in 3 emails for a request and update of my return item. This company is the worst in returning items. I'll never do business with them and at the point I'll never see my return to my account. Makes me wonder how they stay in business and now I know why. They are a scam

Ordered mirrors for my 2002 f350, they came and do not fit. I called them and they said I was the first ever customer that called and said they don't fit. I can see from other reviews that is not true. I'm waiting on email for return per my conversation with them, and that was a week ago. At this point I'm not very hopeful I will get my money back. I would avoid this company at all costs. I can't believe they are in business with all the bad reviews

Ok well the grill i received didn't come with head lights and said it did and called about wires that were on it for side marker lights told the lady 4 times black and white wires she offered a email are phone call when she found out what they connected to and what year lights fit in the plug they sent got a text later that night that the blue and white wires go to the running lights well there's 4 so i guess pick 1 lmao and no answer about the lights so took the plug to a local parts store and they figured it out for me so for about 500.00 got a good looking grill that is quite cheesey wouldn't recommend buying for this company give them 0 stars but had to do 1 so i could post this thanks for reading and find someplace else to get your parts from 🤜🤛

Ordered headlights hat were late on delivery, shippers fault. When they did arrive, no light bulbs in package. Discussed initially with customer service and they asked me to verify they weren't pre-installed. They were not and I did confirm, but have not gotten any follow up from them after I did confirm. I pard for a complete set-up and they did not send what I paid for. Will not recommend or buy anything else from them.

THE BIGGEST JUNK PURCHASED! CHINA JUNK AS ALWAYS! GOTTA REPLACE THE CUSTOMERS CORE SUPPORT IN HIS 1970 CHEVELLE BECAUSE OF CUTTING TO FIT CRAP PARTS! 100% STAY AWAY FROM THIS COMPANY! TOPGEAR AUTOSPORT IS NOT A GOOD QUALITY PART! READ THERE REVIEWS WHICH I SHOULD HAVE BEFORE I PURCHASED THERE PRODUCT! THEY NEED TO BE KICKED OFF EVERY SITE THE SELL ON!

I ordered nerf bars for my 2023 F350 standard and they just didn't look right as if they were built backwards. Step was either awkwardly to the rear of the door or switched they were offset to the rear of the truck and quite honestly looked terrible.
After ZERO help from Topgear autosports customer support I ended up finding what looked like the same nerf bars from Climwa on Amazon. After delivery figured out they came from the same place, same packaging, same exact nerf bar for HALF the price. Top gear auto sport is simply drop shipping someone else's product for double the price. DO NOT shop here

Great to work with when you are placing an order, but afterwards their customer service is the worst! Had a bulb burn out in less than a year. Left messages via email and phone. After a week finally got an email with a link to order the bulb, however, it was the wrong bulb. Their price for two bulbs was double of what I paid at another site for four bulbs. I would never use this company again!

Ordered a set of steps for a friends 22 Chevy and no word at all after a week. Now I feel like an $#*! and sorry for doing this to my friend who is elderly and needs the steps, Might just get legal with these punks

I ordered headlights for my chevelle, description said "trimming may be necessary" I'm totally okay with that because I'm a fabricator. So after trimming my headlight bracket, I then found that the circumference of the headlight is about a 1/4" too big for the bucket. It's impossible to make that work even with fabrication. So I called to get a return label and they wouldn't let me speak with the return department and said "we will call you" to which I didn't even respond to express how much it pisses me off I just destroyed an original part of a 53 year old antique car, just to have it not fit. Not only do I have to wait for a return with no communication I actually have to pay money now to get a new headlight bucket. So I'm paying this company for their mistake and they can't even let me expedite the process. Unreal. And I also didn't even mention that one of the lights was broken on arrival…. Which didn't bother me that bad I fixed it myself. It's when I have mistake after mistake after mistake that pisses me off. Terrible business.

Everything and anything that could possibly let your company fail this company does it. I placed my order almost $500 for towing mirrors they were defective. To try to reach anyone in the company is one of these futile most frustrating situation's. It has taken over three months to get the money for my mirrors returned to me then I had to fight for the shipping costs for them to ship it to me but they will not honor the $100 that I had to pay to ship my defective product back to their company these guys are horrible.