• Top Extracts

Top Extracts

Overview

Top Extracts has a rating of 4.69 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Top Extracts most frequently mention customer service. Top Extracts ranks 335th among Alternative Medicine sites.

  • Service
    3
  • Value
    4
  • Shipping
    3
  • Returns
    1
  • Quality
    4
2
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What reviewers want you to know

Positive highlights

  • Top Extracts has very fast shipping and Nina always goes above and beyond in her customer service.

Critical highlights

No critical highlights yet

How would you rate Top Extracts?
Top Positive Review

“Best service and product ever!”

Kerry B.
11/8/20

I have purchased several varieties of Kratom powder from this company over the last year and a half. The products are always fresh, the price is reasonable (I have done some comparison), and questions via chat, email, or phone work well. Shipments come within a few days. These people are honest and want to provide the best service to their customers, and they are succeeding! They are the only company I use now to order my Kratom.

Top Critical Review

“Made me anxious!”

Grace M.
5/6/22

I tried the top extracts kratum and was really dissapointed with the whole experience. First of allI paid 9.75 for priority mail and it said I would receive it in 2-5 days. I then received an email saying it would ship in 42 hours. How could I receive it in 2 days? I got the Red Maeng Da and the Revive Blend. The Red Maeng Da made me so anxious that I went a whole night without sleeping! The Revive Blend was ok for a day, then started making me anxious as well. I had been taking Remarkable Herbs Red Maeng Da and doing fine. I am really sorry I spent the money for this stuff!

Reviews (26)

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Reviews that mention popular keywords

customer service (4)
Thumbnail of user kerryb185
1 review
2 helpful votes
November 8th, 2020

I have purchased several varieties of Kratom powder from this company over the last year and a half. The products are always fresh, the price is reasonable (I have done some comparison), and questions via chat, email, or phone work well. Shipments come within a few days. These people are honest and want to provide the best service to their customers, and they are succeeding! They are the only company I use now to order my Kratom.

Thumbnail of user gracem573
1 review
0 helpful votes
May 6th, 2022

I tried the top extracts kratum and was really dissapointed with the whole experience. First of allI paid 9.75 for priority mail and it said I would receive it in 2-5 days. I then received an email saying it would ship in 42 hours. How could I receive it in 2 days?
I got the Red Maeng Da and the Revive Blend. The Red Maeng Da made me so anxious that I went a whole night without sleeping! The Revive Blend was ok for a day, then started making me anxious as well.
I had been taking Remarkable Herbs Red Maeng Da and doing fine. I am really sorry I spent the money for this stuff!

Thumbnail of user jims1864
Jim S. – Top Extracts Rep

Hello,
Sorry to hear about your experience with our company. We are very upfront about our shipping terms when new customers use an alternative payment method such as ACH or Echeck.
It was nice to speak with you personally. I hope what we spoke about workouts for you, if not please give us a call back.

Thumbnail of user kristya41
1 review
2 helpful votes
May 15th, 2020

I have tried so many different companies and Top Extracts is the best there is. When I say I've tried others, I mean like 10 to 12 others. The shipping is fast. The quality is beyond what you could ever expect. There is NOTHING BETTER. On top of that, you will never find this quality even close to this price. I am telling you right now, you will not regret it.

Thumbnail of user marys2152
2 reviews
2 helpful votes
July 19th, 2020

TopExtracts always provides the best quality. I order without hesitation. I'm able to get personal live advice. The prices are reasonable and the discounts are helpful. As I said; TopExtracts is simply the BEST... period!
(No matter how I took them or tried to turn, the pics are sideways. Sorry)

Thumbnail of user aaroni96
1 review
0 helpful votes
September 12th, 2022
Verified purchase

Hi my name is Aaron. I ordered the bulk 3kilo loose leaf from top extracts. I've never ordered from them before. The kratom that I received was brown. Like tobacco brown. I'm 45yrs old and have been using kratom over 10yrs and have never gotten any that looked like this. I was immediately worried about the quality. I made tea out of it using the regular amount that I always use and weigh on a scale. The quality was terrible. It was kratom because I could feel it but it was at most half as strong as any kratom I've ever ordered. And I've ordered a bunch. I'm trying to call them to see about a refund but keep getting voice mail. I'll keep trying. Hopefully they can refund or if I send it back they can send me a different kind. This kratom is so bad that I probably won't ever use it. When making tea, after straining it, the liquid cools and goes from clear to milky. The milky white are the alkaloids. Needless to say, the kratom tea I made from top extracts never turned milky. It's just not very strong. And that brown color of the leaf... ugh. I hope I can get ahold of them and somehow fix this.

Tip for consumers:
Make sure the kratom is not brown.

Products used:
Red crushed leaf.

Value
Shipping
Quality
Thumbnail of user janeb769
1 review
4 helpful votes
November 16th, 2020

I was fortunate enough to have Top Extracts Kratom be my first kratom experience. Out of curiosity i did try some other brands but was highly disappointed. Some of the other brands even made me sick! I quickly returned to Top Extracts for my kratom and i have never looked back! Ive tried about everything in their kratom line & have never been disappointed. The quality is excellent. Never had a problem with the ordering or delivery either. Thanks

Thumbnail of user lukes150
1 review
2 helpful votes
February 5th, 2020

I was in need to have CBD because of some mental health reasons, found on affordable deal on the product with these guys. They sell high quality products and are genuine. Would be back soon for placing second order. Satisfied!

Thumbnail of user joshuak192
1 review
2 helpful votes
May 9th, 2020

Finding Top Extracts was a total Godsend for me, in so many ways!
Not only a more healthy and alternative life-choice, they have come so far in every area possible! The freshest, cleanest, most consistent Kratom available hand's down!
They make it also affordable for folks as myself who are on a fixed-budget. The shipping and customer care is stellar.
And from the honesty of my heart, you will NEVER be disappointment with the team that owns and runs this Company!
Always expect the best when ordering'... Always know they will go the extra mile for every and all of their customers!
Kratom is a way of life for me, and has not only benefited myself, but my family as well.
Over the years, I continue to see Top Extracts never settling for 2nd best, or once say or promote anything that did not exceed my expectations.
If you are looking for a trusted, reliable, honest, and real down to earth Company, look no further.
I am grateful for the superheros (in my book), that have a lively spirit and connection as much as possible. Answer the craziest of questions you may have, and truly are not in this strictly for monetary gain, but to be one of those who revolutionize this industry that catches so much flack.
And that is exactly what they are doing. They don't stop striving to make this a more friendly, and refreshing place to come, and know you will be taken care of. Prove my words is all I would *request. And help others find what they have been missing (by being leery or worrisome) about the best strains, best milled, and overall best Kratom you will find online. Then realize you are investing into yourself, when making any order from Top Extracts.
And to this day, I still find myself overwhelmed with the opportunity that came to me through them, to convert into a person who knows what is what (in this world) and have a chance for a much more well-being lifestyle by continuing to stick with the only choice for me. I truly mean my words, of Top Extracts or Nothing for me, as they truly are 2nd to None!
Thanks for reading ~ and please do prove my review by the affordable product/s they have to choice from.
Josh K. From Northern California

Thumbnail of user sloanel
1 review
1 helpful vote
September 29th, 2020

I have shopped twice from Top Extracts and both deliveries came very fast with no spillage or damages. I've purchased both Kratom capsules and powder. The capsules are great for when not at home and I need to take kratom while I'm out. The powder I use in the mornings at home for a quick toss and wash and I'm ready to head off to work! My 2 favorite strains are Red Maeng Da and White Maeng Da for a smooth energetic feeling that makes me feel all around really good 9infact I like mixing the 2). After work, I like to take Red Vein Bali to help relax my sore muscles but still get that extra pep to get things done around the house before dinner. I definitely plan on to continue purchasing my kratom from Top Extracts!

Thumbnail of user monicaw179
1 review
1 helpful vote
May 27th, 2020

Top extracts offers extremely good deals on a variety of types of kratom. Best in the USA. My orders are handled personally by Nina. We have a good rapport. Their deliveries are prompt.
On a personal note I use kratom for relief of pain with my Lyme's disease.
That's why I'm staying with Nina at Top Extracts

Thumbnail of user jams5
1 review
1 helpful vote
June 1st, 2020

Can't live without it! And customer service is top notch! Really helps give me a boost of energy during that afternoon slump without any side effects! I've ordered several times and will continue to do so!

Thumbnail of user anthonyc1319
1 review
1 helpful vote
April 9th, 2021

This review is for "white" Kratom. It comes in other color coded types that I've yet to try, with different effects. Let's get this out of the way. I like caffeine... a lot. Coffee, pop, energy drinks, energy shots... I love them all. They don't like me anymore, though. At 49, I'm on high blood pressure meds and they are part of the problem for sure. I read that white Kratom is a pick me up so I gave it a try. The capsules last about 5 hours. You will probably need to take more that one for the desired effect. Start with one, everyone's body is unique, and go up from there on your next round until you reach to where you were hoping. I'm at a 3-4 capsule tolerance level to feel a Red Bull/Monster like effect. Kratom can upset your stomach if it's empty. Eat something before you take any. The result is all the energy of your favorite caffeine beverage of choice, but better. It's a very smooth, almost reassuring buzz. I don't find myself easily agitated like with caffeine. In fact, as someone who has to take their blood pressure regularly at home, my blood pressure doesn't spike up! I'm proud to say I'm well on my way to being off blood pressure meds, at my doctors amazement. (and big pharma's dismay) Kratom quality is all over the map out there, which is another issue. A lot of folks have tried it and not liked it because of this. As always, you get what you pay for. Top Extracts has delivered consistent high quality product to me every time, and are great to work with. So, to my fellow caffeine junkies out there, give white Kratom and Top Extracts a try. It really changed my life!

Products used:
White Kratom

Service
Value
Shipping
Returns
Quality
Thumbnail of user dj373
1 review
1 helpful vote
July 11th, 2020

I have been purchasing Top Extracts products for almost a year. The product quality is always the best and I like the convenience of the capsules. Top Extracts has very fast shipping and Nina always goes above and beyond in her customer service. I highly recommend this company and believe you will be satisfied with your purchase!

Thumbnail of user loriw345
1 review
2 helpful votes
August 23rd, 2020

Love this company. Never any problems ordering products and great prices too! Everything works as planned too so I appreciate the good quality of all their products I have tried so far. Thanks for being a great, honest, and always dependable company!

Thumbnail of user ta232
1 review
1 helpful vote
June 29th, 2020

Absolutely the best products and service. Nina is very knowledgeable and helpful. Highly recommend Top Extracts!

Thumbnail of user betsyh62
1 review
1 helpful vote
October 4th, 2020

Have been so happy to have found Top Extract. I've been Kratom from them for quite some time now, and always the best at customer service, ease of ordering/receiving, not to mention the best Kratom! I highly recommend using Top Extract any of your needs that they service.

Thumbnail of user lucieb22
1 review
1 helpful vote
July 9th, 2020

After trying most of top extracts herbs and tinctures I can say that they have the very best product and excellent customer care and service

Thumbnail of user westm31
1 review
1 helpful vote
August 31st, 2020

I used several of the Top Extract products. My wife & we're stuck on the White Borneo. It was calming and gave us pain relief and energy, without jitters as well. I received an email advertising the White Meng Da, so we tried it. We love it even more then the White Borneo. It delivers fast and I love the plastic jar it comes in.

Thumbnail of user tamaraw302
1 review
1 helpful vote
April 15th, 2021

I've tried a few things from Top Extracts and have loved every single thing I've tried. Their liquid shots are absolutely amazing! I love knowing that everything I try from here is safe and tested appropriately.

Products used:
White Borneo, red, green, and white capsule travel pack, both liquid extract shots

Service
Value
Shipping
Quality
Thumbnail of user mikep1027
1 review
1 helpful vote
November 10th, 2020

I've tried several different kratom powders from several different companies. Top Extracts is top of the line. There customer service is excellent too!

Thumbnail of user brandons595
1 review
1 helpful vote
April 16th, 2021

Top Extracts offer the best products that I have seen. They also have the best customer service that anyone could ask for.

Service
Value
Quality
Thumbnail of user ninaa62
1 review
1 helpful vote
April 4th, 2020

Have tried sooo many different companies out there, and this is by far the best in every way. The quality is great, they lab test their products and follow all cGMP guidelines, shipping is very quick, and the customer service is excellent!

Thumbnail of user toufica
1 review
1 helpful vote
November 15th, 2020

The quality of Kratom powder is unmatched. In addition, customer support promptly replies and takes action to honor your request, whenever possible. Love Topextracts

Thumbnail of user pattim168
1 review
1 helpful vote
November 10th, 2020

I have been purchasing Kratom from TE for several years. The product quality is excellent. The team at TE are quick to respond and quick to ship. I wouldn't shop anywhere else!

Thumbnail of user jasony141
1 review
1 helpful vote
May 27th, 2020

They have one of the best products in the Kratom space and they have awesome shipping. I only order my Kratom from topextracts now.

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Thumbnail of user jims1864
Jim S.

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