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Claim Your BusinessTop Design Fan has a rating of 4.16 stars from 58 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Top Design Fan most frequently mention customer service. Top Design Fan ranks 38th among Marketplace sites.
Our Oklahoma Sooner jerseys are top notch and Lacey is absolutely the best. She provides above and beyond customer service. I will surely buy from them again.
Ordered 4 Notre dame jerseys. Never got them and the company blocked my emails. They lie and give fake tracking info
Our Oklahoma Sooner jerseys are top notch and Lacey is absolutely the best. She provides above and beyond customer service. I will surely buy from them again.
Tip for consumers:
Lacey is the best!
Products used:
Oklahoma Sooner football jerseys
We ordered 2 custom jerseys, I had a few questions when ordering, customer service was helpful and quick to respond. The custom jersey's were made and shipped within a few days. Notifications were sent through the entire process. We are extremely happy with the jersey's and would definitely order again through Top Design.
Products used:
Jersey
I ordered my
Jersey on 9/10 and I just received it today 10/14 which is fine and all, but I wear a woman's medium so I sized up so my Jersey would fit a bit big. This Jersey is very snugg and I'm sad. I had to go back and double check that I did not accidentally order a youth large. My so plays football for OSU and I was hoping to wear it to the games. As far as the look and material of the Jersey I love it and would definitely order another one in the future but I know now to maybe size up 2 sizes or order mens large I don't know.
Products used:
Jersey
I have bought many jerseys over the years (my husband and I are fans of opposing teams :D) from various well known sports websites. This is by far the best quality jerseys we have gotten. Stitched letters, numbers, and quality material. I recommend this site. They reached out frequently and also responded in a timely manner. It took about 19 days, but now seeing them I know why.
Tip for consumers:
Will take time to come in, but anything good is worth waiting for right?
Products used:
Bought two customized jerseys.
Absolutely great products and wonderful service. Just getting together another order in ASAP.
Great match to my son's shirt who plays for Utah Utes.
Tip for consumers:
Just use this site it is the best !
Products used:
American Football Shirt
Ordered 4 Notre dame jerseys. Never got them and the company blocked my emails. They lie and give fake tracking info
Products used:
No. Never got delivered
I have to admit I was pleasantly surprised with the quality of the jerseys I bought. They look good, are game-day weight and should last well beyond my son's college career. I bought three but will get at least three more. Great value for the money!
Do not buy from Top Design Fan unless you have a very long lead time available. I ordered a jersey on Thanksgiving weekend intending to give it as a Christmas gift. It finally arrived on January 7th. The quality of the workmanship was poor. Lots of unclipped threads and sloppy application of the patches. My wife is great with sewing and embroidery, so she was able to clean most of it up. The customer service appears to be totally automated. My inquiries about my order got replies that did not answer my questions and appeared to be "canned." The package delivery search is a joke. Not at all accurate or truthful. But the jersey was the lowest price of all the sites I looked at, so there's that.
Super happy with my purchase I received a high quality jersey with custom name and number for an affordable price. Did take some time to get but their customer service was always reassuring.
Tip for consumers:
Legit site!
Products used:
Jersey
Took a month to receive order because it is shipped from oversees. Stitching loose. Ordered 2X and received XXL. Company said it's the same size, but any tall and large customer can confirm this is false! Won't issue a return or exchange for alternate size. Buyer Beware! Just order your shirt from another, more reputable vendor!
Tip for consumers:
Save your money! Buy from another vendor.
I ordered a special Football Jersey for my son on November 9,2021 with a promoted 30 day guarantee. It is now December 19 and I have heard nothing from Lacey. I'm disappointed in the customer service and the face that I've had no communication about any sort of refund.
The Jersey not only took forever to get here (from China also) but it was made wrong at that. Was suppose to be 82nd Airborne but received 27th infantry. Also when you inquire about your product whereabouts you are just given the runaround. Now I have to try and get my money refunded. I would not recommend this company
Tip for consumers:
Do not use
Products used:
Football Jersey needs returned wrong product
Ordered 2 Ohio State football jerseys. One custom and one with Garrett Wilson's name and number. I pestered this company to death because I wanted them for my grandson's birthdays. I knew when I ordered that it was not going to be like ordering from Amazon, but pestered them anyway about getting as soon as possible. They did not make it for the birthdays but not long after and the jerseys were perfect. The quality was good as were both sizes. I would definitely order from this Company again without hesitation. Worth every penny!
Tip for consumers:
From China
Products used:
NFL official youth Ohio State Football jerseys
They did a fantastic job on the 3 jerseys I ordered. I will be wearing mine with pride for years to come! They also completed the work much more quickly than I anticipated. Well done! I will definitely be visiting again when I am in the market for custom sports jerseys.
Products used:
I purchased 3 custom football jerseys.
Well worth the wait I could not be more satisfied sent a gang of family over to purchase! Job well done!
My son and I love our custom Ohio State jerseys. The sizes are perfect and we are impressed with the professional stitch work! Awesome product!
I got this jersey for a family member for Christmas, took almost 2 months to get, and no tracking for I
Tip for consumers:
It takes almost 2 months to get,no tracking available, terrible management!
Products used:
Jersey
This place is beyond a scam! They said they are located in the United States but they aren't! They are drop shippers in china. Your bank will also charge you an international fee if you purchase from them. Your order will also take months to get to you and it's crappy work! So many mess ups and terrible stitching.
Tip for consumers:
Don’t use this site! Save your money
I order a custom jersey. Great customer service. Responded to every question I had right away and made sure I was happy with my purchase.
Placed an order over a month ago and still waiting…. And waiting. Tracking shows it sitting in NY waiting to be shipped. Less than acceptable auto response when I inquire. Extremely disappointing.
I had ordered a football jersey in the beginning of November never thinking it would take 5 weeks to receive and when I did receive it poor quality of material.
Tip for consumers:
That it takes 5-6 weeks to get something not 5-10 days and the quality of product but you get what you pay for.
Products used:
Football Jersey
Ordered a hard-to-find custom stitched jersey - Looks great and Lacey has been great with following up too. Great service at reasonable prices - Thank you!
Tip for consumers:
Shipping takes a few more days than the bigger sites but definitely worth the wait. Mine was about 9 days from order to receiving. Good follow up from Lacey (CEO and founder) to verify I received it and that I was happy with the Jersey. Would order again from here - just need to decide on the next team!
Products used:
Football jersey
Chinese knockoffs. Product labels say made in Korea, products ordered are clearly counterfit manufactured in China without offical tags. Orders take a month to arrive, and the sizes are Asian.
Tip for consumers:
Just done bother
I purchased a custom made FSU football jersey as a Christmas gift. The order was placed on 11/2/2021 and was received on 11/29/2021. The person I purchased for loves their jersey. The only issue is the size rating. I ordered a 2x and it probably fit like an xl, so just go up a size on whatever your order. Other than that I can't complain.
Tip for consumers:
Order a size or 2 up just to be safe.
Products used:
Jersey
I received my order today to complete my search for 2 jerseys I had been trying to get for a while. Drew Bledsoe Washington State Cougars # 11 and Doug Flutie Boston College Eagles # 22. They are both well made and fit just right.
Tip for consumers:
Merchandise orders can be slower,than usual during the Chinese New Years holiday Mid Jan-end of February... just be patient and track ur items
Products used:
College football Jerseys
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