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TopCashback

Overview

TopCashback has a rating of 4.4 stars from 872 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopCashback most frequently mention customer service, gift card and great experience. TopCashback ranks 5th among Cash Back sites.

service
129
value
124
shipping
44
returns
42
quality
81
This company responds to reviews on average within 2 days
How would you rate TopCashback?
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Montana
1 review
0 helpful votes
Follow Corey S.
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Easy to use!
June 28, 2022

I recently bought a gift card through TopCashBack, and love that I had money back in my pocket from the purchase! I do as much shopping through the site and app as I can, because I love getting paid to use the service for purchases I'm already making!

Date of experience: June 28, 2022
Michigan
1 review
0 helpful votes
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Gift Cards
June 28, 2022

The gift cards are mostly instant. It only wasn't instant once. So you can use them if you know the cost even in store.

I used to use an airline instant gift card program and that had two advantages. You could store a payment method and if the card wasn't instant the purchase just failed. That made that better for in store purchases.

TCB gift cards have a higher cash back however so if it is a store where you know you will be back anyway it is worth it.

Bear in mind gift card payments forfeit some of your credit card purchase dispute rights but then that's one reasons stores let Wegift, TCB and the consumer do this.

Date of experience: June 28, 2022
New Jersey
1 review
0 helpful votes
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Great service from TopCashback
May 25, 2022

I have registered a TopCashback account for more than 2 years, and their rebates are also very good. After I accumulated a certain amount of cashback, I wanted to withdraw it two days ago, but I forgot the password protected password. I immediately contacted TopCashback and they replied to me to solve me The speed of the question is very fast, this is unexpected for me, it is very good!

Date of experience: May 25, 2022
Ohio
1 review
0 helpful votes
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There's rewards and fun games too
February 2, 2022

I love the seasonal hummingbird games, but even after 1 project at Lowe's I realized things started adding up. I have rewards of $500+ from TopCashBackUSA and always search through the site for opportunity

Date of experience: February 2, 2022
California
1 review
1 helpful vote
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Everything was fine I have 1 approved and 1 pending Cashback and I added my paypal details for which I had to wait for 48 hrs to reflect. And now suddenly I can't login anymore, tried forgot password for which I did not get an email to reset password and also created a ticket but no response.

Date of experience: July 22, 2021
TopCashback S. TopCashback Rep
over a year old

Hi Akshatha,

No worries at all. Please send me an email directly to promotions@topcashback.com and I will be able to assist you with this.

Best Wishes,
Dominique

Illinois
1 review
2 helpful votes
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Good selection, good cash back, slow delivery
July 28, 2022

I ordered a gift card through TopCashback as a graduation present two days before the graduation itself, figuring there'd be time for it to be processed before I had to send it. The confirmation from WeGift said it could take up to 24 hours for the gift card to be active, which was fine, but it ended up taking from a Wednesday to the following Tuesday for it to be delivered. I'm not sure whose end the problem was on, but it was not the smoothest experience and I don't know what caused the delay.

Date of experience: June 28, 2022
TopCashback S. TopCashback Rep
over a year old

Hi Paul,

Thank you so much for your feedback. So, WeGift would be responsible for the delay, we are responsible for the cashback end of things. For future reference and speedy updates you can always reach out to WeGift directly to support@wegift.io. Thank you for the feedback!

Best Wishes,
Dominique

Florida
1 review
0 helpful votes
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Me gusta para recibir dinero de rwgreso
November 22, 2024

Es fácil de usar, te dan el dinero de varias opciones

Date of experience: November 12, 2024
California
1 review
12 helpful votes
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I've sent at least 3 Support Tickets for the same issue. I've never received a response. I can't redeem my earned cash back until the problem is resolved. Maybe that's why I'm being ignored?

Date of experience: April 3, 2019
TopCashback S. TopCashback Rep
over a year old

Hi Mark,

We never ignore our members :) If you haven't already, I'd check your support ticket as we respond to all tickets within 24 hours. If you're still having trouble seeing this response, please send a message through our Facebook or Twitter where we'd be happy to pick this up and point you in the right direction!

Thanks,
Jack

Maine
1 review
0 helpful votes
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Great CashBack Website
December 8, 2021

I have been using this website for more than 2 years. It's a great website to earn some money on purchases, also they always give away bonuses which is awesome. Thank you, TopCashback!

Date of experience: December 8, 2021
Florida
1 review
0 helpful votes
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Hopefully it's legit...
August 12, 2021

I've claimed a few deal offers. Hopefully I'll see the deals reflecting on my account soon! But I always expect the worst and hope for the best! Will change to 5 stars if everything goes smoothly.

Date of experience: July 12, 2021
TopCashback S. TopCashback Rep
over a year old

Hi Courtney,

Please do let us know how your experience ends up going, and you can always email me directly to promotions@topcashback.com with any issues:)

Best Wishes,
Dominique

Florida
1 review
0 helpful votes
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Payout Request
October 11, 2023

I'm experiencing difficulties with choosing my Payout Method as via PayPal. In addition, I can't seem to transfer the 46.17 available to withdraw. Please assist! Kimberly Scott

Date of experience: October 11, 2023
Arizona
1 review
0 helpful votes
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Love All the Savings
October 5, 2021

I love saving with topcashback! I also enjoy all the promotions that they having including surveys, and games. I once won a cash drawing for Mother's day! Lots of fun!

Date of experience: October 5, 2021
Canada
1 review
2 helpful votes
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Be careful not to use the gift card option if you reside in Canada since the giftcards are only for US locations/sites.
Also, customer service doesn't like to take responsibility.

Date of experience: June 4, 2022
TopCashback S. TopCashback Rep
over a year old

Hi Nancy,

Some gift cards are available to use in Canada actually! Members will always have to be sure to read the Terms & Conditions for each gift card as they will typically specify. For example, a Banana Republic gift card is available to use in Canada and this is stated in the T&C's. Also, for all of your customer service needs, you can always email me directly to promotions@topcashback.com.

Best Wishes,
Dominique

GB
3 reviews
0 helpful votes
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10 Pounds and Argos Voucher for 5 pounds with my link
Love website with my link you will receive 10 pounds welcome bonus plus Argos voucher, just copy and paste link in web
I saved personal over 300 from December, used for switching suppliers, insurance, home, broadband, ebay, and much MORE

topcashback.co.uk/
Ref/member*******026 use my link to get welcome bonus

Date of experience: March 25, 2018
New York
1 review
7 helpful votes
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Before you read any further, go back and sort reviews by newest to oldest. That should tell you all you need to know about topcashback.com. You'll also notice that a rep for Topcashback often politely respond to reviews asking to contact them at an email address so they can investigate. The problem is if someone is here writing a review then more than likely they already contacted topcashback.com attempting to resolve the issue. Also note that users are able to edit reviews so if this rep responding was actually helping customers then the reviewers would edit their reviews to show that the problem was resolved.

Regardless of what you're told when you try to file a claim for missing cashback, it should not take months to verify basic information and "investigate" whether you placed an order using their link. This is part of the scam to get you to eventually give up on your claim. You provided them with the order number, amount, date, time, and they have a record of you using their link to navigate to the merchant's website. It is not that complicated. You're also not involved in their "investigation" process so they can simply lie to the customer about the vendor's response after their months long investigation into an obvious purchase that is made.

Date of experience: March 16, 2021
TopCashback S. TopCashback Rep
over a year old

Hi Earl,

Thank you so much for your feedback, and I am very sorry about your situation. I can assure you we aren't a scam. When purchases fail to track, it is due to a number of reasons. We have compiled a guide for our members on how to utilize our site effectively, and it has proven to be successful for our members. You can find the guide here: https://www.topcashback.com/blog/how-to-maximize-your-topcashback-experience. As for the customer service email, this is something that is fairly new, and that has also been quite successful. When members send an email directly to promotions@topcashback.com, they are guaranteed a quick and efficient response. Please feel free to send me an email there so I can look into your account and try to reach a resolution for you. I look forward to hearing from you soon.

Best Wishes,
Dominique

California
1 review
2 helpful votes
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I ordered contacts on ContactsDirect and used TC for the order since their rates were so favorable! (15% at the time).

When I processed my order, I quickly cancelled and made a new order DURING THE SAME SESSION. After no cashback posting to my account, I quickly filed a missing cashback claim.

After 5 months and no reply, lots of 'nudges' to their customer service team (they must have been hoping I would forget), I finally received a rejected cashback claim with a reply saying my second purchase was not counted even though it was in the same session…

I will never ever use this piss poor group again. They are obviously pocketing cash back from people on bs like this. Get bent TC.

Date of experience: May 19, 2022
TopCashback S. TopCashback Rep
over a year old

Hi Myles,

Please send me an email directly to promotions@topcashback.com and I would be more than happy to try and sort this out for you.

Best Wishes,
Dominique

New York
2 reviews
28 helpful votes
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THIEVES!
May 28, 2021

This company will wait for you to build up a few hundred dollars and then all of a sudden block your account saying illegitimate transactions. I had $2000 worth of cash back waiting to be cashed out. They asked me for my State issued ID and invoices, which I did submit, but still they wont allow me access to my account. STAY AWAY FROM THESE THIEVES, there are better options available please do not waste your money here thinking they would give you hundreds of dollars in cash back. They will definitely get paid for those cashback and guess what? All that cashback earned from my money will go into their bank accounts.

Date of experience: April 28, 2021
TopCashback S. TopCashback Rep
over a year old

Hi There,
I'm very sorry to hear about this, I can assure you we aren't thieves. Please send me an email directly to promotions@topcashback.com and I will be more than happy to look into this for you.

Best Wishes,
Dominique

California
1 review
0 helpful votes
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Liars
December 9, 2022

Why do I not get my cash back for ordering exactly what I was meant to order from the link on your site, for the Walmart contingo thermos? An explanation would be great.

Date of experience: November 9, 2022
TopCashback S. TopCashback Rep
over a year old

Hi There,

I believe I spoke to you through a different review site, but if you could please just send me an email directly to promotions@topcashback.com I would be more than happy to take a look into this for you.

Best Wishes,
Dominique

Arizona
2 reviews
0 helpful votes
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Topcashback gift cards is a great option for shopping in store. I have purchased several cards and they are all delivered immediately and ready to be used.

Date of experience: September 14, 2023
Canada
1 review
4 helpful votes
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Lowcashback!
January 24, 2022

Spent a thousand on smartphone cashback pending over 9+ months! DO NOT believe what they advertise or how high percentage of cashback cause THEY DON'T PAY ANYWAY! Stop being fake telling me to contact you and say you are sorry there are nothing you can do!

Date of experience: December 25, 2021
TopCashback S. TopCashback Rep
over a year old

Hi Louis,

Please send me an email directly to promotions@topcashback.com and I would be more than happy to look into this for you.

Best Wishes,
Dominique