Toolsvilla

My order for a Sugarcane Juicer machine was stuck at the Pune DTDC courier branch, I tried connecting with the DTDC team but they did not respond
Properly. I emailed the Toolsvilla customer support team and they arranged a conference call for me with the
DTDC pune hub manager. The product was delivered to me within 2 days. I appreciate all the help & support.

I was not able to start the machine after it was delivered I called the Toolsvilla support team and they arranged a video call with the company technician to resolve the issue for me.

This is my 7th Purchase from Toolsvilla & I have got good customer support all the time. Once I had to return the product and their customer support acted very swiftly!

The seller sent me a defective product initially & was not agreeing to take the product back, after escalating it to the Toolsvilla CEO, I got the product returned a refund within 3 days. Thank you.

I had ordered "Agni A1706 Bench Drill Machine 13mm, 350W, 2800RPM" on 9th July 2020 with Order ID *******. It was delivered on 14th July 2020. We found that the machine is inefficient to drill on Aluminium. Hence we raised the complaint on 18th July 2020 asking to return the product and refund the payment.
Many times their technical team tried to convince that it works well. N they were trying to wash their hands. We sent the videos, photos everything. Final they said that the machine is fine and we will not be able to refund the payment. They concluded the matter without seeing the machine working.
They make people fool by putting high Specifications and falls descriptions and videos to sell the product.

I purchased one pipe but it's not compatible with my machine so I plan to return but toolsvilla dinay to return.
Help me kya bolte h ap kisi ko bech do..

They takes long time for sending order so please wait and wait wait wait wait wait wait wait wait wait wait

Pathetic Fraud company. I received broken non functional electronic item.
ToolsVilla is absolutely unethical and a thief

Don't buy very very unprofessional company.
No command on Logistics nd suppliers
Bad product incomplete products nd only harresment

Don't buy any products, products r of very very low quality and they don't take return products and harras people.

Received this message on 8 Mar,2023 and still not received

Hi Ramesh Kalidindi,

Your order GS******* for Heavy Duty Manual Cono Weeder For Agricultural Purpose is Dispatched via XPRESSBEES courier in 1 package(s). Tracking details is/are - **************

And Message from 9 Mar,2023 to 19 Mar 2023 as
[11:14 AM, 3/9/2023] XPRESSBEES: Greetings from Xpressbees!
Order:GS******* from Greamstrong of your product,AWB:************** of Rs.0 will reach today.For query please call:*******104. Xpressbees
[6:56 PM, 3/9/2023] XPRESSBEES: AWB: ************** from Seller not fulfilled as you were not available. For query call: *******6100, For feedback pls click fb.xbees.in/ahce6cb8

Xpressbees

And i try to call *******6100 and this number not existed.
And also called the additional provided numbers
For query please call:*******383. Xpressbees
For query please call:*******243. Xpressbees
For query please call:*******003.
For query please call:*******223. Xpressbees

I am a farmer from Nasik. I regularly buy tools for my Grape plantation. Farm. Nice sarvice!

Easy to install the pump. Received in good condition. Thanks toolvilla!

Good Quality seeder machine. The delivery is a bit delayed!

Maine 4 feb se order diya huaa hain aaj 10 feb hain abhi tak mera item nahi nikal paye hain jabki maine mail bhi kiya koi jawab nahi aaya customer care me bhi 2 se 3 baar baat kiya apani jarurat batayi to bhi dhayan nahi diya gaya

इतनी बकवास कम्पनी हैं जिसका कोई जवाब नहीं । यहाँ मैंने अपना माल बेचा जो 2 महिने तक तो कस्टमर तक पहुंचा ही नहीं । कस्टमर से मेरी बात हुई तो वो खुद इतना परेशान हो गया था कि वो मुझे कोसने लग गया । इस टूल विला वाले ना तो मेरा माल मुझे वापस दे रहे हैं और ना ही मुझे मेरे रूपये दे रहे हैं । और जब फोन पर बात करोन तो वो कम्पनी पोलोसी कि बात करते हैं और कहते हैं कि आप ने कम्पनी पोलोसी एक्सेप्त की हैं । इसलिये जब भी आप का माल आप के पास वापिस आयेगा आप को लेना होगा ।

इनकी गलतियो के कारण मुझे नुकसान सहना पड रहा हैं । इस लिये कोई भी व्यापारी भाई इस Toolvilla के साथ काम नहीं करे ।