Toolsvilla

I purchased a machine (ORder ID: *******). The machine is defective and now I want to return it. Theya re asking me video mentioning what is wrong. I think that is all not needed. You have returnable label in your product so you should simply return it and refund my money.

Please take the machine and and refund my money. My money is struck in your hands and you gave me non functional machine.

The power tools I purchased from Toolsvilla have been a game-changer for my business. They are durable and efficient, allowing me to get my work done quickly and effectively. I highly recommend Toolsvilla for anyone in the market for quality tools.

They are FRAUD. I ordered a product with them, and received the package. On opening I found a used old product. I tried to raise my complaint, but they do not answer

I am grateful for the proactive efforts of Toolsvilla in providing the missing part that was needed. Throughout the entire process, from the date of purchase to the delivery date, their attitude was consistently positive and supportive.

Got product delivered on time but when I opened the box I found it was not the same product I ordered.
The product was returned and replaced but I feel that the waiting time on their call centre is too long. I have wait
For more than 5 minutes to connect someone from the customer care.

I recently purchased a chainsaw from Toolsvilla and I am extremely satisfied with my purchase. The ordering process was easy and the delivery was prompt. The chainsaw itself is powerful and well-built, making it perfect for my needs.

I have been a loyal customer of Toolsvilla for years and have never been disappointed with their products or customer service. The range of tools and equipment they offer is impressive and the quality is always top-notch.

Product ordered and they said Product dispatched with xpressbees, for my Address courier said incomplete Address, but from Amazon, Snapdeal, Flipkart, Ajio, even industry buying sending to same Address for a Past 3 Years, as of now minimum 300 parcels will be delivered to that Address, but toolsvilla says we are speaking and arranging for delivery

मैंने 04/04/2023 के दिन ऑर्डर किया था Order Date: Apr 4,2023

Order Id: GS*******

Order और 11/04/2023 को डिलीवरी date थी मगर आज के दिन भी item नही मिली और tracking में लेट delivery की comment दिया है. Urgent needs थी इसीलिए आइटम का ऑर्डर दिया मगर लेट आने से मुझे आइटम कोई काम की नही रहेगी.
Third class services है.

I started a Spice Processing Business just before covid & bought some Pulverisers and Pouch packaging machines from
Them. My business could never take off. I wrote to the CEO after almost two months and they still agreed to take back
All products & offered me a 75% refund. I wish them all the success & good luck.

I had purchased a mini electric spray pump on 25th aug 2020. After a lot of followup, I received the product on 14sep, and that too with missing parts. Again after writing many mails, I got the missing part delivered on 9th October 2020. When I tested the product later it didn't work. Now they don't bother to take back the product and return the amount. It's already 2 months since I am following up with the support team, they didn't arrange for a return pick up and return my money. It's worst worst ever support from any online e-commerce website I have ever seen.

I normally do not write reviews, but I would like to appreciate this startup to provide such a amazing collection of
Dairy Equipment. I have a small dairy of 50 cattles 80kms away from Bangalore.
I have been able to expand my dairy operations & income because of them. Have been a regular customer.

I ordered a Pressure guage for the water pump on May, 2023 and the status of the product after 15 days is still "processing"! I tried to get their customer support number and complained about the same and asked for a refund of my money but they say they couldn't refund my money as the order is under processing. They say the courier is not picking up my order from them!.

This is unacceptable customer service. It has been 15 days and I still do not have my product. I have tried to contact customer support multiple times and they have been unhelpful and unresponsive. I am very disappointed with this company and I would not recommend them to anyone.

We suggest you don't buy goods online from this company, otherwise you will have cry. We have purchase noodle and pasta making machine from this company we had made full payment online in advance, the delivery was showing online 4-5 days but the machine was received after 29 days, without Bill. There is no guarantee that your ordered item will or will not arrive and When? After getting the money these people will neither pick up your phone nor answer your e-mail. You will have to forcefully take the goods as it is because you will not be able to return the goods nor there is any online option for return the goods. They will not even send you Invoice/Bill so that you do not have any proof of purchase.

Anil Pal
Micro Cater Instruments
SAS Nagar, Mohali (Pb)

I bought a expresso machine for my cafe.
It came with no hole in nozel so i complained on same day, while checking the machine i got to know that the pressure gauge is also not working properly so i called the same after few days.
They send me the nozel & pressure pump by courier. The courier guy delivered the product to another shop which i got to know after to the shopkeeper called me after a week.
I collected the parts and replaced the same then i got to know that the machine they send to me is faulty, it takes 15 minutes to make pressure of 35 psi & looses its pressure 35 psi to 15 psi within 5-10 minutes without using the machine.

Now they are not replacing the machine not refunding the money.

They are fraud company please don't buy anything from them.

Please don't buy anything

Not Trustworthy Make Fool of Customer By Charging 10% payment in Advance. If try to get Refund they make fool of Customer. Do not Buy any of products from this site. Making fool of Customers.

I do Organic farming in Talkadu district in Karnataka, I found about Toolsvilla from their YouTube video.
The shared videos about new schemes and ways of smart farming which I found helpful. I have ordered a
Few sprayers for my farm and they work well.

My order ID ******* they delivered a damaged product, afterwards no support from toolsvilla, I lose ******* rs by purchasing a power sprayer. I mail and call too many times, they said sent me the damaged product within 48 hours, but no response, they cheat, I purchased my dream (power sprayer) by taking a loan, I am poor farmer, plz help, don't know how to complete, plz nobody buy products from toolsvilla the robbery poor customers, plz help, Santhosh (triple piston power sprayer)