website thubmnail of toolpartsPro
How would you rate toolpartsPro?
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Indiana
1 review
0 helpful votes
Follow James P.
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Just like previously stated, extremely slow to process your order. It should say, "1 to 3 months". This company does not answer calls, does not return voice mail nor seems to care. Not until I disputed through Paypal did I get the part. I know we are working through COVID-19, but that does not mean to ignore customers. DO NOT ORDER FROM THIS COMPANY.

Date of experience: August 9, 2020
California
1 review
1 helpful vote
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Have called many times it's a joke same BS every time a recording never spoke with a human. Do not buy anything from this pos scam needs to be reported to BBB also removed from google

Date of experience: December 7, 2020
Nevada
1 review
2 helpful votes
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Seems like they take your money and send whatever they may have laying around. This seems like a fraudulent company to me. I will have to dispute this purchase with my CC company #toolaprtsprofraud

Date of experience: June 15, 2020
Wisconsin
1 review
1 helpful vote
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Scammers
April 8, 2021

Don't they are scammers! Drop shippers that don't neccesaraly deliver but take your money.
They don't have the product you ordered,

Date of experience: April 8, 2021
Rhode Island
1 review
1 helpful vote
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They have multiple web site. I mistakenly order two armatures. They will not accept the return. DO NOT USE ANY OF THEIR WEB SITES. The have to use multiple site because of poor return business.

Date of experience: May 11, 2021
Alabama
1 review
2 helpful votes
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After more then a month of waiting i finally received something completely different from what i have ordered?

Date of experience: May 23, 2020
Washington
1 review
0 helpful votes
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Horrible service!
September 8, 2020

Took over 20 days just for them to get my item in the mail. No communication at all from them, after I contacted them. Don't do business with them!

Date of experience: September 8, 2020
Rhode Island
1 review
0 helpful votes
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One simple phrase - DO NOT DEAL WITH THIS COMPANY. Read all of the reviews and then pretend the writer is SCREAMING the words.

Date of experience: April 2, 2021
Washington
1 review
0 helpful votes
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No Response
September 15, 2020

No part received, no response to emails, no more business from me. Strong recommendation to avoid this seller.

Date of experience: September 15, 2020
Utah
1 review
0 helpful votes
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Thieves and Criminals
December 13, 2020

Yep, I got scammed too. They took my order, took my money, and they do not respond to any and all attempts to contact them.

Date of experience: December 13, 2020

Overview

toolpartsPro has a rating of 1.1 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with toolpartsPro most frequently mention customer service, voice mail and credit card. toolpartsPro ranks 283rd among Tools sites.

service
14
value
14
shipping
12
returns
9
quality
9