Toluna

I've been with this site for years and only have gotten like 2 rewards. Now I know why! I just found out today that it said points expired and when I checked it again they took away more then 5,000 pts. So called support says they feel for you but they really don't because you don't get your points back! I know this has happened more then once, I always wondered why it seemed my points kept getting lower. This is a jerk move on their part considering you waste that time on work you have worked for and you need more then a damn year to save your points to TRY to cash out with their rewards that are at a VERY high level. But impossible to work to that when your points have a limited time then they take em away! Only site ever that is this shady! For me it's very hard to qualify with surveys that just kick me off so the long $#*! ones I completed were for NOTHING. Agree with other posters do NOT join. Shoulda known since reviews are bad for Toluna across the board.

This site is the worst I've ever encountered...my account was canceled after I had filled out just one survey (so at least I didn't waste any more time with them)...the excuse they offered was that their "system" had recognized an inconsistency which was not only inaccurate, but was also not possible. Avoid this one.

I have answered surveys for a few weeks now and accumulated 88,000 points. Suddenly, I was unable to log in to my account. When I contacted Toluna about this, they sent me instructions but I was still unable to log in. Then, I received an email that my account had been deactivated permanently because they conducted a quality review and apparently I didn't meet with their standards - which is patently false. They will not respond to me about my request to redeem the points that I earned by spending hours answering their surveys. From what I am seeing, many other people are having the same issues with this company. I have several emails that show how Toluna representatives responded to me.

Just imagine showing up for a job that pays about 25 cents an hour. After working three hours, the manager tells you he has enough people for the job, and you can go home without pay. That's what it's like filling in surveys for Toluna (and other ripoff survey companies). Most of the time, you will spend 15-20 minutes answering questions, only to find out the survey has just reached the number iof desired participants, or that they were looking for a different profile. And of course, you don't get anything for the time spent. If you like working for a wage well below minimum wage, Toluna is for you. Even if you're lucky enough to complete surveys which happens about 1 in 10, the pay is the worse you can get for any job. A complete waste of time and dubious business practice to say the least.

I recently joined this survey site, and for the first week, it worked-was able to redeem points for a valid giftcard. My last 2 attempts to redeem-one for a GAP card and one for an AMAZON were both cancelled! Yes, the points were returned to my account, but what is the point-it looks like they won't ever let me redeem them! If you participate in good faith, as I did, and get this kind of treatment-with lame email responses from Toluna-basically saying "it's all my fault"-then this site is a waste of time!

I wasted my precious time trying to fill out the survey questions and every time in the middle of the survey a terrible glitch would happen. So I was unable to earn any points. What a waste of time!

I have been a member of Toluna.com for many years. About a week ago I found that I could not sign in or contact Toluna through their website. I have tried to contact through Facebook and through an unrelated email from them. I do not understand why this site will not work for me after so many years. This is good survey site and I am disappointed with their inability to help me.

I have spent many hours doing surveys with honesty and integrity. I had earned just over $20 but was to continue saving it but all of a sudden couldn't log in. Find out that they have suspended my account and I forfeit my points. This is really unfair, so much time that I spent to be kicked out for doing nothing. They don't even let you know. I did nothing wrong, so technically they stole my $20.
Redeem your points instantly!

Every time i started taking surveys and collecting points, i did not receive any message during surveys time. Like ur reply are not appropriate aur u r not suitable for survey all surveys are completely finished but when i applied for rewards, u canceled my membership.
You are stealing peoples hard earned money
Very disappointing site
Never make again member and said all friends and relative dnt do surveys from ur site

Lifepoints survey and toluna both are scams both are stealing my rewards and without any resons they canceled ur membership when u apply for rewards otherwise u r best do surveys without any rewards

I'm starting to think this is a scam, i am so disappointed i was very close to finishing my tasks and cashing up my points then BOOM! ALL of a sudden there's an "Error occurring with the survey loading" for 3 days?

Toluna surveys: rip off, fraud: sometimes I spend five to ten minutes on a survey and they collect a lot of data before determining I am not "qualified" or " the survey just filled up" and terminate the survey without any compensation. They should qualify the testers BEFORE collecting all the data!

Toluna is a rip off when they do pay, and otherwise its a fraud. On the plus side, some of the surveys are interesting. But not worth the money.

Seriously people, be very wary of this site. I have been using them for a few months and was relatively happy, until I wasn't.
I tried to log in last week only to be locked out, I contacted their support (I use that word very loosely) team to be sent an automated email telling me how to reset my password. I followed their instructions, but to no avail…
After contacting them again I'm told by Noah McKenzie that I was tying to bypass the system by modifying the survey links (whatever that even means) amongst other things. Like, what the actual?!
As I said to them (which they have ignored, surprise surprise) I can honestly say, with hand on heart, I have answered EVERY survey given to me completely honest and 100% in good faith.
I am a very honest person just trying to help make things a little easier for my family, and am disgusted that they treated me and what looks like a lot of others this way.

I have now joined the ranks of many of you who have had their accounts suspended just as they are about to claim their points. After 3 days of e mails absolutely no proof of any wrong doing has been provided and you are just locked out of your account after working hard to accrue 30 000 points. They just ghost you and don't reply to you asking for proof. It is disgusting! My advice is to absolutely STAY AWAY from this site. There are far better survey sites who are a pleasure to deal with. It is such a SCAM to make people do the work then cut them off just as they are about to claim their Vouchers. DONT SIGN UP!

I have been a member for 3 years and then suddenly for some unknown reason they just locked my account. For 4 days they sent to me emails on how reset new password the link never worked so I was unable to create a new password, then after my contacting them they decided I was too much of a problem and just decided suspended my account, why? For 3 year I was good member and suddenly some one decided my account was a Fraud, I have been an honest member and not fraudulent. So who decided to locked my account? What happen with their system, afraid of answering honest questions?

I was locked out of my Toluna account around the same time some points I tried to redeem as a PayPal reward was cancelled and apparently credit back to my toluna account. I'm not sure what the point of reward points is if you can't even use them.

I previously would have given five stars. They were a great survey site with regular rewards and surveys. However I was recently banned from the site and my account closed. I got no specifics about why, and didn't even know it had been closed until I tried logging in and couldn't anymore. Apparently this is not a site that wants to keep people around who complete a significant number of surveys - or they are penalizing people who are fast readers, or who have situations that may change between surveys, or aren't adequately captured by survey questions, all of which could contribute to irregularities. This site will be great - until they decide they no longer want you.

After a few issues down to technical on there side all Issues have been sorted and all money owed paid so have to give them credit where credit is due. They show me respect and sorted these issues out a big thank you to team Toluna..