Tuckernuck Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
The fabric was stiff and I knew it would wrinkle a lot and you can't iron it so that was a no go. I did send it back and was refunded promptly which I appreciate.
New customer
I had a great experience I got it on time it fits great and it was on sale
So easy to order and track shipment! Can't wait to order again!
I love the products on Tuckernuck and wish there were more options under $200 but the aesthetic is amazing and so unique. It's different than any other retailer
Tuckernuck offers timeless and classic style at various price points. Sizing information is pretty accurate, and product reviews are very helpful. Any time I've interacted with customer service, I've been impressed, whether it's answering questions or resolving out of stock items.
Had trouble trying to reset password so ended up giving up. Kept asking to download password and my cell cannot accept that. Weird and odd.
Beautiful dress and no issues with shipping or delivery.
I loved the things I bought and it was easy to return, thank you especially for rerouting the package once we understood that it would not arrive on time at the first location.
I purchased two sale, non-returnable dresses. They both were not what you would call 'cheap' but both were poorly made and not even close to being as attractive as they appeared in the pictures. In fact I will be donating them unworn to Goodwill. They both are tailored with the workmanship and fit of very inexpensive dresses. Your catalog is very deceiving. I expected much, much better!
I am pleased with the dress that I ordered. The fit and fabric are as described.
Timeless style. Modernized and quality fabric. Size down
Tuckernuck has such great clothes! Everything I've ordered came fast, and well packaged. I always get great compliments when I wear their clothes and always feel amazing in them!
Top is very good quality and style is cute but smelled like mold when I received it.
The dress was shorter than I expected and is a little tight. A large should fit someone who is normally a size 10. I haven't decided if I will return it or not. The fabric is a great weight and the dress is well-made.
The models are wearing say a small size Blythe dress. The model's measurements are 31-24-33. But the fit by measurements are say... 35 bust - 31 waist and 37 hip. So I get the dress and my 35-29-34 body is too big in the bust for the dress. Frustrating.
Became aware of this site through social media, and it's now one of my favorites. High quality clothing & FANTASTIC customer service.
The dress is timeless and received a ton of compliments!
Love it! I love the pattern and it's nice loose fit maki g it a comfortable dress to look put together and stay cool at the same time for hot days in Texas!
Dress was for my son's rehearsal dinner. Beautiful!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members