On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Called 2 tires shops looking for a tire replacement after a nail close to the sidewall of one tire. Neither shop could get the tire. Tirerack has it being delivered tomorrow and includes 2 year free hazard insurance. Can't beat that.
Easy to order and ship to a local installer
Painless. Great information available on website to make informed purchasing decision. Easy ordering process, super fast shipping.
Previous experiences are what continues to bring me back - there is plenty of information on the website to make an informed decision, the pricing is competitive, ordering is convenient and easy, and shipping is lightning fast. Super simple process!
I won't buy tires from anyone else! They have a great selection, drop-shipping makes things very easy for me!
Great prices and service. I have bought several times, and the tires usually arrive at the next day.
I have used Tire Rack for my tire purchase numerous times over the years and have been very satisfied with their service and warranty experiences.
Always easy to order. If you have questions, their professional staff is willing to help.
For whatever mission I'm looking to complete with my purchase (e.g., Daily driver to track days)Tire Rack provides great options at reasonable prices.
I had a hard time getting tires for my vehicle in my area and inferior tires were recommended to me at the time. Tire Rack had the tires I needed and were sent immediately to me without excuses.
Honestly I've been buying from tire rack for over 10years. Never have I bought from any trie shop have the best prices.
It's always easy to order tires from TireRack.
This is the only way to order tires.
Great selection for a good price! Never a problem, customer service is outstanding.
Bought the Pirelli zero tires for half off! They are much quieter than our old tires and feel much better on the road!
Very easy to search and gind right tire!
The last install was very long. Much loner than they estimated
My past experience and this experience were great easy to find the tires I needed Just got my daughter to shop for tires on tire rack.
Tough to find the tire you want, if you know exactly what you want, i. E. limited flexible search criteria availability. Seems that you can't search for the exact tire. Instead, you have to go back to the beginning and provide your vehicle information again and again to find the tires you want. I have a somewhat unique situation in that my car comes standard with different size tires on the front and rear, so trying to get the right brand you want, the right model of that brand, and the correct size for each, can be a chore.
The best experience with tire rack for the price and quality
I needed to purchase 2 tires for my sister and this has been by far the easiest tire purchase process ever!
The fastest & easiest way to purchase tires is of course "Tire Rack "
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.