On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The information and reviews on the tires are extremely helpful and educational. They provide the best information for making the best choice for your vehicle.
Have always ordered my tires. Like to road hazard but the claim process needs to be simplified.
I have purchased several tire sets from Tire Rack. I have Never had a bad experience.
The good Year Eagle sport All Season Run Flat Tires worn down to the metal on the inside edge of the tire with what looked like plenty of tread left. Just a slight bit of metal showing and the tire was leaking air, all just after the two year warranty was up.
I had my tires delivered and the local installer said he couldn't get to me that day. I took my tires over to big O instead they charged me less and did them the same day.
Customer service is top-notch, as are the pricing for both wheels and tires. I shopped around everywhere and compared. Tire Rack is the best.
Super easy to look up the best rated tires for my vehicle. I didn't realize at the time that Tire Rack has deals with my work. But I still got a decent price!
Super easy to look up the best tires and sort by all sorts of ratings.
It's always been quick and easy to find and purchase exactly what I want.
Tirerack always has a great selection with competitive pricing (especially since they acquired the other place I would purchase tires... discount tire direct! 😆). Delivery is convenient to any location. No complaints!
This is my go to place for winter tire / wheel packages. Great products at a fair price and easy comparison shopping experience.
Like the videos of testing and comparisons of various manufacturers which allows folks to make reasonable tire decisions pending you situation with each car.
I have a few older cars, and I see the available choices for them, especially for summer tires, are becoming increasingly limited or not available at all
This was such an easy experience and such a good deal. I will be using them in the future.
Tires arrived on time and where at a great price other than now
Fine. Got the tires I wanted and they are very good.
I've replaced tires on a number of cars over the years, and always had good luck with the recommendations. I usually pick one of the top rated tires, and always been happy with them. 2004 element, 2016 Ford Focus ST, 2014 Focus
With 3 daughters spread around the east coast, plenty of places have tried to take advantage of them. Tire rack lets me get tires and ship them to where they are at for a great price!
I like the online assistance and tailored recommendations Tire Rack provides based on my vehicle and driving needs.
Very knowledgeable staff, good prices and easy order/install options.
I've always had an awesome experience at Tire Rack! I highly recommend them to anyone and everyone!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.