business logo of Tire Rack

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
grey star
grey star
grey star
grey star
grey star

Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,080
value
27,025
shipping
26,990
quality
27,550
This company responds to reviews on average within 1 day

Instant Feedback

500,414 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Philip K.
Unfollow Philip K.
Send Message
Share Review
Report Review

Great one stop shopping for tires
September 10, 2025

Tire Rack is a great one-stop shopping destination for all of your tire needs. You get competitive prices, and they can ship them to you or one of many vendors in your area for installation.

Date of experience: August 31, 2025
Georgia
1 review
0 helpful votes
Follow Arturo V.
Unfollow Arturo V.
Send Message
Share Review
Report Review

Easy app and good customer service
September 10, 2025

Excellent and very professional……….
Quality tires …………..

Date of experience: February 12, 2024
North Carolina
1 review
0 helpful votes
Follow Jody A.
Unfollow Jody A.
Send Message
Share Review
Report Review

Good fast
September 10, 2025

Good fast very good fast good better than good faster than fast

Date of experience: August 31, 2025
Ohio
1 review
0 helpful votes
Follow Daniel P.
Unfollow Daniel P.
Send Message
Share Review
Report Review

Tires good, but never got rebate
September 10, 2025

Tires that were purchased were great, but we still have yet to get our rebate. That was probably close to 3 years ago at this point.

Date of experience: October 1, 2022
Elise B. Tire Rack Rep
4 hours ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack.com?

North Carolina
1 review
0 helpful votes
Follow Vance M.
Unfollow Vance M.
Send Message
Share Review
Report Review

2023 Toyota GR Supra tires
September 10, 2025

Very good tires arrive few days and was what I purchased at a price I was happy with.

Date of experience: June 11, 2023
Georgia
1 review
0 helpful votes
Follow Steven M.
Unfollow Steven M.
Send Message
Share Review
Report Review

Conscientious Buyer
September 10, 2025

Easy to navigate website and all tire information is readily available to review prior to purchase!

Date of experience: August 31, 2025
Nebraska
1 review
0 helpful votes
Follow Dennis D.
Unfollow Dennis D.
Send Message
Share Review
Report Review

Tire Rack Tires
September 9, 2025

The tire testing that Tire Rack does is very helpful in choosing the tire.

Date of experience: January 1, 2022
California
1 review
0 helpful votes
Follow Dicoste D.
Unfollow Dicoste D.
Send Message
Share Review
Report Review

Like a customer I need discount.
September 9, 2025
Updated review

I received the tires sooner than anticipated. My previous experience was positive.

Date of experience: April 10, 2025

My shopping is easy and fast and then good price
May 13, 2025
Previous review

My shopping is easy and fast and then good price

Date of experience: May 3, 2025
Pennsylvania
1 review
0 helpful votes
Follow Andrew W.
Unfollow Andrew W.
Send Message
Share Review
Report Review

Great Experience
September 9, 2025
Updated review

Tire Rack made it easy to find the correct tires for my vehicle and evaluate different tires.

Choosing installation was simple and pricing was better than competitors.

Highly recommend Tire Rack and will use them again.

Date of experience: August 31, 2025

Easy to Navigate
March 15, 2025
Previous review

Everything was as promised and described. Price shopping and tire match was very helpful.

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
Follow Harold S.
Unfollow Harold S.
Send Message
Share Review
Report Review

No problem
September 9, 2025

Ordered a spare wheel for a Toyota prius. Delivery was completely unremarkable as normally expected.

Date of experience: May 28, 2024
Utah
1 review
0 helpful votes
Follow joshua t.
Unfollow joshua t.
Send Message
Share Review
Report Review

I like it when I can get a a rebate deal. The tires always come quickly and I can find exactly what I want because I am an enthusiast.

Date of experience: August 30, 2025
Florida
1 review
0 helpful votes
Follow Jose C.
Unfollow Jose C.
Send Message
Share Review
Report Review

Great special buy
September 9, 2025

I always have a great experience with tire rack. I'll recommend them to my friends.

Date of experience: August 30, 2025
Alabama
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Send Message
Share Review
Report Review

I love Tire Rack!
September 9, 2025

I usually purchase full wheel/tire sets for all my vehicles. Never had any problem with Tire Rack.

Date of experience: August 30, 2025
Idaho
1 review
0 helpful votes
Follow Mildren P.
Unfollow Mildren P.
Send Message
Share Review
Report Review

Good selection
September 9, 2025

I like the customer rating system, very helpful when trying to decide what tire to purchase.

Date of experience: August 30, 2025
North Carolina
1 review
0 helpful votes
Follow Todd R.
Unfollow Todd R.
Send Message
Share Review
Report Review

Organized
September 9, 2025

Site has the easiest configuration settings, return visitor.

Date of experience: August 30, 2025
Ohio
1 review
0 helpful votes
Follow Allan B.
Unfollow Allan B.
Send Message
Share Review
Report Review

Getting the tires wasn't the issue nor the price, The mobile install scheduling wasn't great and the shop they tires was sent to for the mobile install had no slots to mount the tires for over a month. Ended up going to my tried and true walk in and come back in an hour spot.

Date of experience: January 28, 2023
California
1 review
0 helpful votes
Follow Cynthia N.
Unfollow Cynthia N.
Send Message
Share Review
Report Review

It's always a pleasure doing business with you!
September 9, 2025
Updated review

Because of your excellent customer service in the past, we were able to go online and purchase 2 more of the same tires we recently bought from you. Now our Dodge Dooley will have 6 brand new like tires. We tell everyone about you and how determined you are to help your customers get the right tires and an excellent price! Our only regret is that we didn't learn about your business sooner. Please don't change a thing!,

Date of experience: August 30, 2025

Website is very easy to navigate
April 26, 2025
Previous review

Website is very easy to navigate. Purchasing our tires was quick and easy too. Thank you for developing such a user friendly system!

Date of experience: April 16, 2025
Ohio
1 review
0 helpful votes
Follow MARK M.
Unfollow MARK M.
Send Message
Share Review
Report Review

Give tire rack a try.
September 9, 2025
Updated review

Website is easy to use. Tons if items to choose from. Multiple ways to finance, Good customer service. What more can you ask for.

Date of experience: August 30, 2025

The was my first time using Tire Rack
August 31, 2025
Previous review

The was my first time using Tire Rack. The website was easy to use and navigate. Lee the product specialist was very helpful. They also offer multiple ways to finance your purchase.

Date of experience: August 21, 2025
Alabama
1 review
0 helpful votes
Follow Mark W.
Unfollow Mark W.
Send Message
Share Review
Report Review

Great selection and fantastic prices.
September 9, 2025

Purchased tires for about 5 different vehicles in the last few years from Tire Rack with no problems at all.

Date of experience: April 14, 2021
Illinois
1 review
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Send Message
Share Review
Report Review

Plenty of information available to find exactly what I want from the descriptions that are available

Date of experience: August 30, 2025