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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Easy to order & find just the right fit for my vehicle.
Quick. Easy. Convenient. Will use and recommend in the future.
Excellent, I ordered the wrong tires, and they refunded me and gave me the correct size on time
Wide range of options, and delivery was super fast.
Easy to find my tires and easy to navigate site. My tires were delivered the next day!
Easy to find my tires and easy to navigate site.
Wide selection of tire options for my vehicle, comprehensive product reviews, and good prices with a 2 year road hazard warranty are the key factor in my purchase. Ordering was easy and tracking was just as simple.
Easy shopping experience with a highly trusted seller
I ordered the tire online, and it arrived at my installer in less then 3 days. I was very happy with the speed of the delivery. I did receive a phone call regarding the size of tire I had purchased, and confirmed that it was the correct size.
Love Tire Rack. I've been a customer for years, and will continue to be.
Love Tire Rack. I've been a customer for years, and will continue to be.
Easy to find what I needed at a good price. Customer service was great as well
Great website! Really complete and no overload; there are so many choices but I never felt overwhelmed. And I'm not a tire expert at all!
Great website! Really complete and no overload; there are so many choices but I never felt overwhelmed. And I'm not a tire expert at all!
Great I love this tires. Works great on my car nice look and stability
Fast and easy. Thank you for a pleasant transaction!
No fluff here; I dislike the Love, hate stuff; so you won't see that from me.
TireRack.com was able to build a tire package that I was interested in for a fair price and in a time frame I wanted.
My wheels arrived on time and without damage.
As a plus, the package deal included new lugnuts and centering rings for an exact fitment.
I got a call over the weekend, from Tire Rack, asking me if I was SURE that I had ordered the correct tires.
What happened, was that when I placed the order, I selected a different vehicle than the one I had.
They noted the tires were incorrect for the vehicle I had indicated on the order, and wanted to confirm that I was getting the correct tires.
Once I realized my mistake, the order was updated to correctly list the actual vehicle.
The tires I had ordered were indeed correct, but the order looked wrong, and they did a great job in checking for problems PRIOR to shipment.
Thanks!
Mark
Super efficient service, the easy click through site, great pricing, shipping follow up calls to confirm order details. I appreciate you guys foo shoo
Simple, quick, flawless! General Grabber A/TX's are fantastic in every way and the Tire Rack price can't be beat! AAAAAA++++++++
Tire Rack is the easiest way to shop for wheels and tires. Prices were good and shipping was extremely fast - bought wheels and tires and they arrived mounted and balanced the next day. Tire pressure sensors connected to the car with no issues.
EASY, QUICK, CONVENIENT.
The price great
The choice of installer was excellent
The delivery time was quick
The only flaw was the tires were delivered to the wrong installer.
Fortunately, the correct installer was contacted by the other installer & the tires were correctly received.
Ordered two tires for the price of one from a local national chain.
From picking the tires to having them installed at my installer of choice the process was quick and seamless.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.