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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,073
value
26,965
shipping
26,930
quality
27,490
This company responds to reviews on average within 1 day

Instant Feedback

499,409 reviews

We monitor reviews for authenticity

West Virginia
1 review
0 helpful votes
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First time online tire order
December 11, 2020
Updated review

Easy to order & find just the right fit for my vehicle.

Date of experience: December 11, 2020

Easy to order
December 4, 2020
Previous review

Easy to order.

Date of experience: December 4, 2020
Arizona
1 review
0 helpful votes
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Not the last time
December 10, 2020
Updated review

Quick. Easy. Convenient. Will use and recommend in the future.

Date of experience: December 10, 2020

Second time
December 4, 2020
Previous review

Second time. Won't be my last.

Date of experience: December 4, 2020
South Carolina
1 review
0 helpful votes
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BF Goodrich Comp 2 + a/s refund
December 10, 2020
Updated review

Excellent, I ordered the wrong tires, and they refunded me and gave me the correct size on time

Date of experience: December 10, 2020

Very noice
October 29, 2020
Previous review

Very noice

Date of experience: October 29, 2020
New York
1 review
0 helpful votes
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Excellent Service
December 10, 2020

Wide range of options, and delivery was super fast.

Date of experience: December 10, 2020
Minnesota
1 review
0 helpful votes
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Amazed
December 10, 2020
Updated review

Easy to find my tires and easy to navigate site. My tires were delivered the next day!

Date of experience: December 10, 2020

Easy to find my tires and easy to navigate site
November 29, 2019
Previous review

Easy to find my tires and easy to navigate site.

Date of experience: November 29, 2019
Texas
1 review
0 helpful votes
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Great buying experience
December 10, 2020
Updated review

Wide selection of tire options for my vehicle, comprehensive product reviews, and good prices with a 2 year road hazard warranty are the key factor in my purchase. Ordering was easy and tracking was just as simple.

Date of experience: December 10, 2020

Easy shopping experience with a highly trusted seller
December 4, 2020
Previous review

Easy shopping experience with a highly trusted seller

Date of experience: December 4, 2020
Ohio
1 review
0 helpful votes
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Everything was fine
December 10, 2020

I ordered the tire online, and it arrived at my installer in less then 3 days. I was very happy with the speed of the delivery. I did receive a phone call regarding the size of tire I had purchased, and confirmed that it was the correct size.

Date of experience: December 10, 2020
Vermont
1 review
0 helpful votes
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Tire Rack the best!
December 10, 2020
Updated review

Love Tire Rack. I've been a customer for years, and will continue to be.

Date of experience: December 10, 2020

Love Tire Rack
December 4, 2020
Previous review

Love Tire Rack. I've been a customer for years, and will continue to be.

Date of experience: December 4, 2020
Texas
2 reviews
0 helpful votes
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Good price great service
December 10, 2020

Easy to find what I needed at a good price. Customer service was great as well

Date of experience: December 10, 2020
Vermont
1 review
0 helpful votes
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Nice Job!
December 10, 2020
Updated review

Great website! Really complete and no overload; there are so many choices but I never felt overwhelmed. And I'm not a tire expert at all!

Date of experience: December 10, 2020

Great website!
December 4, 2020
Previous review

Great website! Really complete and no overload; there are so many choices but I never felt overwhelmed. And I'm not a tire expert at all!

Date of experience: December 4, 2020
Virginia
1 review
0 helpful votes
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Very happy shopping. Good tires
December 10, 2020

Great I love this tires. Works great on my car nice look and stability

Date of experience: December 10, 2020
New Jersey
1 review
0 helpful votes
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Quality, affordability, very satisfied!
December 10, 2020
Updated review

Fast and easy. Thank you for a pleasant transaction!

Date of experience: December 10, 2020

Fast and easy
December 4, 2020
Previous review

Fast and easy. Thank you for a pleasant transaction!

Date of experience: December 4, 2020
West Virginia
1 review
0 helpful votes
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Good Experience
December 10, 2020

No fluff here; I dislike the Love, hate stuff; so you won't see that from me.
TireRack.com was able to build a tire package that I was interested in for a fair price and in a time frame I wanted.
My wheels arrived on time and without damage.
As a plus, the package deal included new lugnuts and centering rings for an exact fitment.

Date of experience: December 10, 2020
Florida
1 review
0 helpful votes
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Great service, excellent followthrough
December 10, 2020

I got a call over the weekend, from Tire Rack, asking me if I was SURE that I had ordered the correct tires.

What happened, was that when I placed the order, I selected a different vehicle than the one I had.

They noted the tires were incorrect for the vehicle I had indicated on the order, and wanted to confirm that I was getting the correct tires.

Once I realized my mistake, the order was updated to correctly list the actual vehicle.

The tires I had ordered were indeed correct, but the order looked wrong, and they did a great job in checking for problems PRIOR to shipment.

Thanks!

Mark

Date of experience: December 10, 2020
Pennsylvania
1 review
0 helpful votes
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The go too
December 10, 2020

Super efficient service, the easy click through site, great pricing, shipping follow up calls to confirm order details. I appreciate you guys foo shoo

Date of experience: December 10, 2020
Minnesota
1 review
0 helpful votes
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Great tires! Great price!
December 10, 2020
Updated review

Simple, quick, flawless! General Grabber A/TX's are fantastic in every way and the Tire Rack price can't be beat! AAAAAA++++++++

Date of experience: December 10, 2020

Simple, quick, flawless!
December 4, 2020
Previous review

Simple, quick, flawless!

Date of experience: December 4, 2020
California
1 review
0 helpful votes
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Always Positive
December 10, 2020

Tire Rack is the easiest way to shop for wheels and tires. Prices were good and shipping was extremely fast - bought wheels and tires and they arrived mounted and balanced the next day. Tire pressure sensors connected to the car with no issues.

Date of experience: December 10, 2020
Maryland
1 review
0 helpful votes
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Quick and easy
December 10, 2020
Updated review

EASY, QUICK, CONVENIENT.
The price great
The choice of installer was excellent
The delivery time was quick
The only flaw was the tires were delivered to the wrong installer.
Fortunately, the correct installer was contacted by the other installer & the tires were correctly received.

Date of experience: December 10, 2020

EASY, QUICK, CONVIENT
December 4, 2020
Previous review

EASY, QUICK, CONVIENT

Date of experience: December 4, 2020
Michigan
1 review
0 helpful votes
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Satisfied customer
December 10, 2020

Ordered two tires for the price of one from a local national chain.

Date of experience: December 10, 2020
Georgia
1 review
0 helpful votes
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Great Price Quick Service
December 10, 2020

From picking the tires to having them installed at my installer of choice the process was quick and seamless.

Date of experience: December 10, 2020