At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
. I received 3 tires together while I had to wait another 6 days for my 4th tire even tho they shipped from the same warehouse.
Ordered a set of 4 Falken Azenis RT660 tires. The order process was very easy to navigate on the site and shipped quickly, with me receiving the tires in 2 days.
The tires arrived in a few days of when I ordered them and I was very happy with them, will definitely order from tire rack again.
The tire was very well put, I had no problems at all when ordering it and using it
Purchased 1 replacement Michelin Pilot Sport tire 275/35/R18 and did not realize it is a run flat tire, agent called and informed it will be a mismatch with the remaining tires with the vehicle, changed and updated the order with the regular tire as I did not know it is now AS 4 instead of AS 3. Thank you for the speedy respond and service, sorry not to ask the agent's name!
Tires/Wheels were delivered within a day. I got the right snow tires and the grey wheels that looked so good on my silver mercedes!
As always very happy with the buying experience from Tire Rack. This is the first time I've chosen to have them shipped directly to the installer. I will definitely do it that way from now on.
Fast, and easy. Everything was exactly what I wanted and needed.
Very easy to find what and I needed. Delivered just like promised.
Easy to find the right tire for what we needed. Good price as well. I picked up at the factory in Roseville and had a good experience.
Excellent! Easy and fast! Tires showed up the next day.
Great service very quick reaction time and nice people meet there
So far it has been great. Just received the rest of the shipment today. Ordering online was easy for a non-mechanic type person to order wheels and tires for a vehicle.
Simple process! Shipping went smooth and timely! I will be returning in the future!
Fast next day delivery. Tires were just s described and left wrapped up and by my porch.
TireRack usually has the tire that i need in stock, often at a lower cost than my own mechanic. They ship quickly and provide constant updates. TireRack customer service is excellent!
Always receive exactly what I order, in a timely fashion.
Figured it was too good to be true. Saved several hundred dollars on the tires and installation. Thought maybe the rub would be they were old tires. Nope, two month old tires installed at the guaranteed price by the local shop. Won't ever pay retail again.
TireRack was quick to ship my tires and the online chat was very helpful
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.