At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Fast Delivery thank you very much. Will use again.
Placed an order for ties and wheels. After a month they were not delivered. There were supposed to be delivered in no more than 3 weeks. I called. It was going to be another 3 weeks before I got the shipment. I cancelled the order. I have done a lot of business with Tireack over the years. I am rethinking my loyalty.
I picked up 4 new tires from Tire Rack with great ease! Would definitely recommend!
Tires were reasonably priced and tires were shipped very quickly
The web site allowed for a good opportunity to compare available products. Easy to understand with all of the information needed to make a good decision. I was totally blown away at how quickly they were delivered... right to my front porch.
The worst part about buying tires has always been the wait. Last time I went to a tire shop I was there for almost two hours. Not anymore.
Purchased around noon on a Wednesday, the tires were on my porch by 1:30 the next afternoon.
The installer arrived on time, was polite, and did a great job. It's another example of tire rack efficiency. I would recommend using them, and I plan on doing so in the future.
I cannot believe the quality of this product. The online pictures don't do them justice. They were delivered in just a couple of days and I had them on the vehicle within about 3 days of placing the order. Great customer service. I will definitely be placing a future order.
I order a set of perelli scorpion tires for my dodge journey. Shipping was fast. They feel and look great. Not much road noise. They did wonderful in our midwest snow covered roads and I would definetely buy them again.
Website was great with the pictures and it got to my house in 23 hours from when I ordered them
Easy website to use, fast delivery. Will recommend to family and friends.
Upon submitting my tire order online, I received a call from Tire Rack in regards to a potential sizing mistake for my vehicle. They were correct & my order was corrected. The tires were then delivered to my local Tire Rack approved installer the following day. Great service!
I found the tires I needed at a good price and had them shipped to my installer. The shipping took less than 24 hours.
Second time ordering tires! As always a great price and a great set of tires! With speedy shipping!
It's only been a couple days since my new Michelin tires have been installed so can't give much of a review yet.
The products I was searching for were available and shipped quickly. I also like the reviews, which help make my selection easier. The only thing that I didn't like was the fact that they came from two different locations. So, I had to wait to get them installed. However, I appreciate the fact that shipping was prompt and tracking was excellent!
The online process was quick and easy. I will reserve my report on the tires after I put some miles on it.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.