At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Pretty fast delivery. Tires is exact what I ordered. Will buy again.
Tire rack has a good selection and good prices. They ship the tires quickly and provide you with local installer prices so you know what to pay. They also give free 2 year road hazard which is a bonus.
I ordered two tires for my pickup truck and they delivered them to my house. It was a beautiful experience, one I won't soon forget! Also they saved me a lot of money.
Perfect order, delivery address change support, and follow-up
Always a positive experience for 20+ years. First time ordering parts along with tires. Flawless customer service. They'll call you personally if need be.
Easy ordering. Installation at Pep Boys turned out to be very slow, but not Tire Rack's fault.
Fast Delivery thank you very much. Will use again.
Placed an order for ties and wheels. After a month they were not delivered. There were supposed to be delivered in no more than 3 weeks. I called. It was going to be another 3 weeks before I got the shipment. I cancelled the order. I have done a lot of business with Tireack over the years. I am rethinking my loyalty.
I picked up 4 new tires from Tire Rack with great ease! Would definitely recommend!
Tires were reasonably priced and tires were shipped very quickly
The web site allowed for a good opportunity to compare available products. Easy to understand with all of the information needed to make a good decision. I was totally blown away at how quickly they were delivered... right to my front porch.
The worst part about buying tires has always been the wait. Last time I went to a tire shop I was there for almost two hours. Not anymore.
Purchased around noon on a Wednesday, the tires were on my porch by 1:30 the next afternoon.
The installer arrived on time, was polite, and did a great job. It's another example of tire rack efficiency. I would recommend using them, and I plan on doing so in the future.
I cannot believe the quality of this product. The online pictures don't do them justice. They were delivered in just a couple of days and I had them on the vehicle within about 3 days of placing the order. Great customer service. I will definitely be placing a future order.
I order a set of perelli scorpion tires for my dodge journey. Shipping was fast. They feel and look great. Not much road noise. They did wonderful in our midwest snow covered roads and I would definetely buy them again.
Website was great with the pictures and it got to my house in 23 hours from when I ordered them
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.