At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Great tires, great tread, great service! Thanks for making it easy!
Excellent response: tires arrived less than 24 hours after ordering.
Expectations were met with delivery and installation
Shopping experience was great. Shipping not so good. Only 3 of the 4 tires made the arrival and I had to contact sales. Another tire was sent out immediately but added an additional two days.
Fast delivery to my door no issues, tires arrived no problems so far.
Extremely happy with the service I got from your company it was very appreciated to have that kind of service
When I placed my order someone from Tire Rack responded to my order in minutes wanting to verify what I ordered would work on my vehicle. They did not want to ship me something that would not work. Within a few minutes they had verified what I ordered would work and the order was shipped. I received it in 2 days. Great experience.
This was the 3rd set of tires I've ordered from tire rack over the years. 2 sets of light truck and one set of trailer tires. Delivery is always super fast and prices are always very good! Can't complain!
Excellent experience. I received a telephone call checking on the tire that I ordered and they figured out that the one I had chosen was in correct. They got it corrected and all was well.
Tire rack has been wonderful and the warranty on tires has been great. However, this time I was a little disappointed. I hit a pothole and blew out the side wall on a tire that the warranty had expired less than a month ago. Due to Covid I hadn't driven much at all and the tire was like brand new. I was hoping that there was some way of extending the warranty but was not given that courtesy.
This was by far the best price I could find for this tire, and it arrived in two days. Well done!
Very quick delivery time. Quite pleased with how fast the delivery was. Less than I expected.
Always have had good service and super fast shipping from tire rack!
Website is good, prices were good, and tires got here quick. No complaints.
Product came in a timely manner, Big O have been professional and helpful
Just call the number and they bring em out. Easy as that
A little loud but great smooth rides. And great turning!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.