From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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They called to let me know that the transaction did not go through. Processed the New information without transferring me. The Tires still Came the next day even after credit card mix up
I purchased a single tire to replace one that had failed. The tire was received by my local installer one day after I ordered it. Just great service.
Got a super nice set of wheels and tires for a great price. Delivered right to my door in just a few days. Great experience.
Exceptionally fast shipping. They actually contacted me to make sure I ordered the correct tire that I needed. Customer service= excellent!
I was shopping for winter tires for my Cayenne Turbo and wasn't satisfied with the options I was finding. I visited Tire Rack and found some great options and very competitive prices. I was able to place my order, selected pickup at the warehouse, which saved my a few bucks and was able to pick the tires up within the hour! The website also gave me a listing of installers along with an estimated price. Within three hours of placing the order online I had new tires on my vehicle! That's great service.
Came next day and looked just like the picture. No complaints
Overall, I'm very happy. Local quotes seemed super overpriced and was happy to see that I could save money via tire rack. Having the free mounting + TPMS install + balancing was huge.
Some of the tires were scuffed on the sides. Photos attached. Ultimately these seemed to be cosmetic and I doubt it will have any functional effect.
One other bit was that I was very overwhelmed with the wheel selection. I had 400+ rim options to choose from with various offset values. I tried doing research but couldn't find any definitive answers as far as how much the offset matters. Ultimately I went with the same offset that the stock wheels have to be safe but that significantly reduced the options. If I had really cared I would have called though to ask so that's on me for not doing
Easy website to use, very clear pricing, fast delivery. Always buy my tires here.
Everything was as expected and on time. Installers showed up and completed the work in my driveway with no issues. Very convenient
Experience was great, they helped me find a local installer, I will definitely consider doing business with them again!
I had placed an order for this tire w/ a price stated on your site- however two days later I received a phone call that based on what I had entered for year make and model of my vehicle my tire was going to be much more expensive due different thread (DT) as the caller had stated mine was different in threading based on my ear make model of vehicle. My question to you is why wouldn't the computer input after stating these things did not prompt the different and pricing? Just made me feel like I was getting burned- I only had the callers word to go by. The store I went to go get the tire mounted on said he never heard such a thing.- they sale the same brand of tires.
Liked the price, the look and arrived early.
A little concerned that the recesses in the rim for the lug nuts were at a depth that I was not able to start threading them by hand.
Shipping from South Bend IN to Champaign IL was quick, the suggested service partner business worked very well. They don't excel in over-the-top friendliness but the shop looked very well equipped and organized. Service was very good. Would recommend.
I ordered my tires and they were delivered within 24 hours. Saved over $200 with tire rack. Fast and quality tires!
Fast delivery. Very happy with my new tires and rims. Had them sent to a shop near me to have them installed and the service was excellent.
Ordering with Tire Rack was super easy, and the suggested installer did a great job! Only hiccup was they put my 16" wheels inside a box marked 17", so we all panicked a bit thinking I'd ordered the wrong size. Luckily, the correct box and wheels were inside the larger box!
Ordered a set of wheels and tires. Everything showed up early, with all of the items promised, and the wheels and tires were balanced nicely. Will use again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members