At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Fast, installation by Pep Boys was courteous and smooth.
Order shipped fast and easy and the tires are exactly as advertised! Will definitely do business with Tire Rack again!
My 4 tires were delivered the very next day from my order.
Awesome service!
Quick as always! These guys get it to you and don't wait
Ordered my tires last Wednesday they arrived at the tire rack installers shop on Thursday. Had my appointment for Friday. The tires I ordered(cooper discoverer at3 xlt 32x11.50x15) were even better looking than pictured on the website. Went to the installer(LaVale automotive service) for my installation and an alignment. The service rep and service staff were very friendly and were more than happy to have a conversation with me while I waited for my vehicle to serviced. So far have only put about 250 miles on my new tires but, we got some snow and sleet last night and they performed great. Didn't spin or slide once. I definitely recommend these tires. Better price than the bf goodrich and a better warranty as well. So far, very satisfied with my experience and my order. Thank you
Very fast and accurate delivery got tires day after I ordered and got them installed that day as well. Thanks
The tires are obviously new but they arrived a little scuffed and not brand new looking. Also there is some white paste or glue of some sort on the side walls that is difficult to remove.
Had an issue with my payment and the customer service was super on it! My tires arrived super fast, too!
Great service. Ordered the wrong tires by error from the website. I called Tirerack who had no problem in the return of the tires for full credit. Then I ordered the correct tires. Wonderful experience.
Love the tires. The purchase was quick and easy. The site made my decision informed and I'm happy with the choice I made. The service from the local company ASAP Tire was exceptional, Tire Rack chooses wisely.
Very helpful to have Tirerack ship tires directly to my local shop
Excellent, easy, quick delivery! No hassle. Will do it again in the future
Great experience; took less than a day to receive in Phoenix, az
This is my second order using Tire Rack and again I am completely satisfied. They had in stock what I needed and I got my order within 3 days. Tire prices were very competitive. I will use them again and highly recommend.
Tires received quickly and in great shape would recommend to friends and family
Tire rack was great I ordered my wheels and tires and they were at my garage the next day. Everything was there and I'm very happy with everything.
New tires are great, but our original newer tire that was on the car when we brought it in for mounting was not initially returned as requested. It was replaced with a bald larger tire that would not even fit on our car. It took a substantial argument to get back the correct tire
Tires were shipped out the same day I ordered and was received at my shop the following day.
Never a complaint... always fast with great products... been using you since 2002 while I was on Active Duty... same perfection for almost 20 years. THANK YOU
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.