At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
I Always have a great experience with tire rack. The distribution center is 10miles from my location.
Always have a great experience with tire rack.
Easy to navigate site and easy tell if a tire was in stock
Very Easy and convenient. Especially shipment to Installer
Very Easy and convenient. Especially shipment to Installer
Good information, weight details, imaging of wheels mounted on car
Good information, weight details, imaging of wheels mounted on car
Easy to navigate, great prices!
A+++++++++++++++++++++
Access to a variety of products is good. A military or repeat customer discount would be appreciated.
Access to a variety of products is good. A military discount would be appreciated.
My installer set me up for a noon appointment. On got there on time but they did not even get my car on the rack for another hour and a half. Took almost 3 hours total.
Nice and easy, until UPS delivered to the wrong address. Had to call tirerack and file a claim. Ups redelivered 2 days later
Easy to navigate, loaded with information and great options. Payment, delivery and installation was easy
Easy to navigate, loaded with information and great
Great experience. Tire testing results helpEd decision.
Have ordered tires on multi-occasions previously. Always was satisfied with the product received.
Large variety of tires to meet my needs.
Fast and easy looked up online and clicked order super easy.
Couldn't find these size tires here on island at a reasonable price. Waited almost 3 months on an order from Sam's club that never arrived. A friend told me go to tirerack.com. I compared same tire with others on island if it were in stock. Even with shipping it still came out less expensive! Will DEFINITELY buy again and will recommend to anyone looking for tires!
Aloha,
Healani~
Very helpful agents. They were with me all the way!
Great products and on time delivery. Tire rack has great products
Way better then going into a tire place. I was able to choose exactly what tire I wanted. Which is better than choosing from a small or limited selection at a store. The tires came to my door exactly as I ordered them.
Right Tire. Right Price. Right Delivery. Thanks. Enough said!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.