From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great service. My local person couldnt get these tires but Tire Rack had them at a great price.
I ordered tires through their retail site that were needed for an RV that was leaving on an out of state trip. I placed order and it was scheduled for the next day. I was waiting on delivery and they never came, went and looked at my email and they had sent me an email at 11am the next day stating that order was not sent out because the phone number used was for an old commercial account from 10 years ago that is inactive. So instead of someone picking up the phone and calling to see if we wanted them sent out they instead send an email the next day and unfortunately the trip had to be cancelled and I lost a very good customer over it. I eventually received the tires after calling and speaking with customer service and was told that because the system is phone number driven that is why it happened, which I understand. My issue is with the lack of customer service in not alerting us by phone and making sure the order would go out on time.
Always the best prices and selection and ease of use!
Always the best prices and selection and ease of use!
Easy to shop and compare. Competitive price on the tires and found the wheels I was looking for on sale.
Easiest way to shop for my car. I work at night and this is easier.
Love Tire Rack.com for the ease of shopping, researching prices, product comparisons and the reviews are very helpful. Thank you!
Love Tire Rack.com and ease of shopping, researching prices, product comparisons and the reviews are very helpful. Thank you!
Website Very easy to use. Shipping was incredibly fast. Prices and service was excellent.
I had a hard time finding tires with a small white wall for my ‘67 Impala SS. Finally found them here. The price was great, super fast delivery, & they are perfect for my car. I loved them so much, I bought another one for the spare!
Very easy and user friendly. I placed my order for my tire on Aug 1 st and received the next day as promised. The price was very reasonable. I was recommended to the website by the mechanic at NTB. I took the tire back to NT B to install. Extremely pleased with outcome.
Quick and easy! Website layout is very easy to navigate and placing an order was seamless.
Easy to find the right tire and installer on Tire Rack. Helpful reviews and Tire Rack's own suggestions were very helpful.
Easy to find the right tire and installer
Great experience the tech called me and explained that the details of the rims for the vehicle make and year. I really appreciated the call.
Straight forward easy no hidden pricing, fast shipping
Awesome... Very helpful and easy to order and received. Thanks
Had to replace a tire due to object in road cutting through to liner and running flat for a quarter mile before a safe place to change it out. Was miffed that the tires bought 2 years ago are, of course, discontinued... and a week past the road hazzard warr. These seemed to be built on the same carcass and have quite similar tread design, so bought 2 to go with the lightly worn pair on the other axle. Tried to pay, as before, with Mom's (her car) CC and it was rejected - may have been an entry error by me, but give us a second chance... EH? Paid with one of my cards...
Arrived as promised and performed well on our delayed road trip.
Tires delivered super fast. Brand new, no shipping defects.
The experience for purchasing my tires and wheels was a breeze. Reviews were very helpful. I will recommend your company to others.
Always a Pleasure. Will Oder again and again and again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members