At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
I've been using Tire Rack to find the right tires for my car for last 10 years. I've never had buyer's remorse. Always been satisfied. Customer reviews are a huge reason I come back to this site.
Very detailed information and many options to choose from. The tires arrived on the day they were scheduled to be delivered, which was two days after the order was placed.
Very detailed information and many options to choose from.
Was told the tires would be deliver to my door in 2 days. I received 3 of 4 tires 4 days later and the fourth tire 6 days later. Other than that the experience was great.
To many stupid questions in required fields. If I don't check yes for something that means I don't want it. I should have to check no. No yes check would mean no.
To many stupid questions in required fields. If I don't check yes for something that means I don't want it. I should have to check no. No yes check would mean no.
So far so good! I arrived for pickup just as the person in front was leaving - fast and easy.
From shopping to mounted in two days cheaper than local. It will take a lot to steal my business from Tire Rack.
Just what I needed before my vacation trip thank you
Tire Rack had the tires I needed, and they were delivering free to my shippers.The process was easy to navigate the site.
User friendly shopping experience, reasonable prices and awesome customer service!
Excellent experience. The chat session with Gill was very helpful
Excellent experience. The chat session with Gill was very helpful
I've been a Tire Rack customer for well over 10 years. Always great prices and super delivery, even though I've moved from a major metro area to a small town w/o a Tire Rack distribution center.
Easy to order and payment, beside prompt shipping to the installation shop.
The whole process was very efficient.
I've been emailing back and forth with Bruce and he's been immensely helpful!
I've been emailing Bruce and he's been immensely helpful!
Tire rack is awesome! I use the specs and info of tires to make the best choice for my budget.
Tire rack is awesome! I use the specs and info of tires to make the best choice for my budget.
Looking for tires for your car? It is easy on Tire Rack just put in your year, make and model and recommendations will come up with suggestions.
Quick and easy, I did some comparison with other sites and this site by far sets the bar high. Very pleased with everything.
Easy, quick and quality! An easy find when I needed a tire because the last tire rack tire blew out a couple weeks after the 2 year warranty
I got the tires the very next day. I hope there mobile tire installer keeps expanding. I want able to utilize it due to location.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.