business logo of Tire Rack

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
grey star
grey star
grey star
grey star
grey star

Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,063
value
26,856
shipping
26,820
quality
27,381
This company responds to reviews on average within 1 day

Instant Feedback

497,871 reviews
Hawaii
1 review
0 helpful votes
Follow Wesley X.
Unfollow Wesley X.
Send Message
Share Review
Report Review

Ordered 4 tires
August 11, 2021

Very easy and fast delivery better brands that no one else has

Date of experience: August 11, 2021
New York
1 review
0 helpful votes
Follow Matthew U.
Unfollow Matthew U.
Send Message
Share Review
Report Review

Simply Simple
August 11, 2021

Step 1 Visit Tirerack.com
Step 2 Enter Information
Step 3 Order Tires
Step 4 Select Tire Installation
Step 5 Mobile Installers Show Up and Install Tires
Priceless

Date of experience: August 11, 2021
New York
2 reviews
0 helpful votes
Follow James K.
Unfollow James K.
Send Message
Share Review
Report Review

Ordering tires.
August 11, 2021

Had issue initially ordering tires, order didn't go through. But when it did, everything went well.

Date of experience: August 11, 2021
Louisiana
1 review
0 helpful votes
Follow Stephen Q.
Unfollow Stephen Q.
Send Message
Share Review
Report Review

Best online retailer in the auto industry
August 11, 2021
Updated review

Best selection, rating system, and price. Add to that the best customer service and shipping. Love doing business with Tire Rack

Date of experience: August 11, 2021

Always great at Tire Rack
August 5, 2021
Previous review

Always great at Tire Rack

Date of experience: August 5, 2021
Massachusetts
1 review
0 helpful votes
Follow Harlene H.
Unfollow Harlene H.
Send Message
Share Review
Report Review

2018 ToyotaRAV4
August 11, 2021

I love the all terrain tire especially snow coming let's see how it goes

Date of experience: August 11, 2021
Connecticut
2 reviews
0 helpful votes
Follow John K.
Unfollow John K.
Send Message
Share Review
Report Review

Service
August 11, 2021
Updated review

Good service on tires ""……."……………………………………………………….

Date of experience: August 11, 2021

Good service
August 5, 2021
Previous review

Good service

Date of experience: August 5, 2021
California
1 review
0 helpful votes
Follow Torsten K.
Unfollow Torsten K.
Send Message
Share Review
Report Review

Good
August 11, 2021

Appreciate your return policy allowing me to return incorrect order. Very cool.

Date of experience: August 11, 2021
Alabama
1 review
0 helpful votes
Follow Marshand L.
Unfollow Marshand L.
Send Message
Share Review
Report Review

Highly Satisfied
August 11, 2021
Updated review

The services were impeccable and the delivery was timely.

Date of experience: August 11, 2021

Good services
August 5, 2021
Previous review

Good services.

Date of experience: August 5, 2021
Massachusetts
1 review
0 helpful votes
Follow Carol R.
Unfollow Carol R.
Send Message
Share Review
Report Review

Tire experience
August 11, 2021

Easy ordering, quick email update, fast delivery time

Date of experience: August 11, 2021
Florida
1 review
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Send Message
Share Review
Report Review

Great experience
August 11, 2021

Tires were shipped and delivered to my installer within a week. Will use tire rack again.

Date of experience: August 11, 2021
Pennsylvania
2 reviews
1 helpful vote
Follow robert J.
Unfollow robert J.
Send Message
Share Review
Report Review

New tires
August 11, 2021
Updated review

Quick and easy and offered pay with affirm so makes it very affordable

Date of experience: August 11, 2021

Quick and easy
July 3, 2020
Previous review

Quick and easy

Date of experience: July 3, 2020
New York
1 review
0 helpful votes
Follow Adam G.
Unfollow Adam G.
Send Message
Share Review
Report Review

Tire rack great NTB not so great
August 11, 2021
Updated review

Quick fast and easy experience with tire rack. One of the recommended installers for them is NTB. I received a message that my tires were delivered and set up the appointment to have them installed when I purchased. Once I arrived NTB let me know they dont lift any European cars. So I had yo figure out how to get my tires to a different installer in a 2 seater coup without a trunk.

Date of experience: August 11, 2021

Quick fast and easy
August 5, 2021
Previous review

Quick fast and easy

Date of experience: August 5, 2021
Pennsylvania
1 review
0 helpful votes
Follow Shannon O.
Unfollow Shannon O.
Send Message
Share Review
Report Review

Tire rack is my go-to for tires!
August 11, 2021

Speedy, good price, & great communication. The price that I pay for tires has not changed in over a year!

Date of experience: August 11, 2021
Ohio
1 review
0 helpful votes
Follow Eric B.
Unfollow Eric B.
Send Message
Share Review
Report Review

Fast!
August 11, 2021

Ordered on Wednesday afternoon and received the tires at my house on Friday afternoon. I am way out in the country. The tires were on sale, which was a bonus. Told all my friends about my experience. Will definitely order again!

Date of experience: August 11, 2021
South Carolina
2 reviews
0 helpful votes
Follow Thomas O.
Unfollow Thomas O.
Send Message
Share Review
Report Review

They say what they will do and do what they say!
August 11, 2021
Updated review

I've had great experience with Tire rack. Customer service is excellent.

Date of experience: August 11, 2021

So far so good!
August 5, 2021
Previous review

So far so good!

Date of experience: August 5, 2021
Georgia
1 review
0 helpful votes
Follow charles Q.
Unfollow charles Q.
Send Message
Share Review
Report Review

The place to check first.
August 11, 2021
Updated review

Thanks for I will always return as long as you keep up the good work.the great service

Date of experience: August 11, 2021

Thanks for the great service
August 5, 2021
Previous review

Thanks for the great service

Date of experience: August 5, 2021
California
1 review
0 helpful votes
Follow Manny X.
Unfollow Manny X.
Send Message
Share Review
Report Review

Fast delivery
August 11, 2021

It only took 3 days to get my tires and the price i paid for my tires was absolutely cheaper than any other competitor.

Date of experience: August 11, 2021
Rhode Island
1 review
0 helpful votes
Follow Patrick A.
Unfollow Patrick A.
Send Message
Share Review
Report Review

Very good service overall
August 11, 2021
Updated review

As a prior customer the service was as good as expected.

Date of experience: August 11, 2021

Not the first time
August 5, 2021
Previous review

Not the first time. Always good.

Date of experience: August 5, 2021
Illinois
2 reviews
7 helpful votes
Follow Dave T.
Unfollow Dave T.
Send Message
Share Review
Report Review

Probably the 8th set of tires I've bought from Tire rack, and it's always a great experience. Expert advice is available if you need it, and they contact you if they see anything they think needs attention about fitment. Ordered on mid-day and they were her ehte next afternoon as promissed. Best prices and availability too.

Date of experience: August 11, 2021
New York
1 review
0 helpful votes
Follow Patrick V.
Unfollow Patrick V.
Send Message
Share Review
Report Review

Oddly enough my order from a week prior made It to my house but this order went to someone else's house. The shipper made the mistake but the homeowner who received my tires brought them to me so no harm.

Date of experience: August 11, 2021