From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick and easy. Ordered the wheels on line. Paid for them on line, then picked them up at a local distribution center. Top notch service.
It was a good experience for the price. I would do it again if I have too.
Shop from comfort of my home delivery to my local shop and installed quickly
Fast and efficient. Order arrived only a few days after ordering. Installation was smooth and on point. Tire price was competitive. Tire selection was diverse and had a lot of options.
I wanted to replace the spare (donut) on my eleven year old Toyota Venza. Tire Rack was the ONLY retailer with the tire! It was in-stock at the regional warehouse in my state, and free delivery took only one day! They also had local installation available. Good wort, Tire Rack!
First time, and waiting for delivery, so 4 stars based on availability of product and ease of purchase.
This was not the first experience with Tire Rack. I have appreciated the speedy, consistent and excellent service.
Easy to order and my tires arrived earlier than expected. Retail tire stores did not carry white walls which I needed for my 02 Cadillac. There for I found them on Tire Rack and I was satisfied with the quality of the tire when they arrived.
Tires arrived in perfect order, and quality of material exceeds my expectations. Highly recommend
Very good experience. Needed specific tires. Tote Rack had them for the cheapest price.
Your warranty policy on road hazard replacement is deceiving and I will not do business with you again.
And anyone I speak to I will tell them buyer beware.
The process was simple to look up tire brand and sizes that I needed and then order them.
Simple process to look up tires and order them
I may never buy tires elsewhere. The convenience sold me over.
Repeat customer for over ten years, multiple vehicles
The process from start to finish was a breeze. Also Customer Service is incredibly helpful if needed.
Easily navigated web site order, great tires, great price, great delivery time!
Charlie verified there weren't any fitting issues and verified Wednesday delivery.
Ordered Friday afternoon received three tires mounted and balanced with center caps and lug nuts Tuesday morning. Fourth one showed up Wednesday, (shipping issues not tire racks),
Chevy back on the highway Thursday.
Charlie verified there were no fit issues before ordering. So far so good.
Good tires at a good price. Even got a break on price for picking them up the next business day
Very fast service and delivery. Easy and fast selection
Ordered these in January, and finally put them on in early August! My brakes work amazing and I love them!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thomas, we appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.