From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was a user friendly experience. The online site functioned without error. Online tire specialist were very helpful. Also there was a nice selection of tires to choose from.
After searching around and finding all "drive up" shops closed on Sunday, I was thrilled to find the Tire Rack and the ability to select a local mobile installer! It was so easy to put in the exact tire from my car, get a perfect match, and have it sent direct to the company doing my install, so they arrived with my tire in hand, went straight to work, and I didn't even have to step out to sign anything! <3
The price amd delivery time from TireRack was great, but the local installer was not performing at all - I will not purchase again based on my experience.
Easy to navigate great tire selection.
Fast delivery easy financing
Easy to navigate great tire selection
Good overall, good shipping, seem to bee good tires.
Simple, easy, quick delivery
Simple, easy, quick delivery
Simple, easy, quick delivery
But these Continental tires I purchased seem excellent, the delivery was lightning fast, and the price was right.
Efficient shopping, delivery, service experience. Thank you!
Fast efficient and I made a mistake that they corrected with no hassle at all
Knew the tire we wanted, went to Tire Rack, quickly found them, ordered them, chose our installer, they were delivered the next day. What else could you ask for?
Very easy to do business with. The process of delivering to the tire store was good. The one problem I had was that the tire store could not mount the low profile tires for my car so I had to find another place and pay a higher installation price.
Easy, no hassle experience. Ordered my tires online, they were shipped to a local installer and then they came to my house (on time) and installed my new tires in an hour.
I ordered a set of tires for aftermarket wheels that were different than factory spec, so a Tire Rack employee contact me to double check that I didn't make a mistake. Once I confirmed they were correct, the order was placed and the tires arrived next day. Amazingly fast.
Easy to use……………………why does this app have to have 50 characters?.……………………………………………………
Very easy website, fast shipping, fast delivery. Thank you!
Easy ordering. Quick delivery. Great product choices.
Its my first time buying here, i selected Tire Rack because prices are cheap thank you very much.
Its my first time buying here, i selected Tire Rack because prices are cheap thank you very much.
Ease of use. Tires shipped within 4 hours of ordering.
As long as it is in stock like the site said and ships right away my experience was excellent! The rack shipped sooner than I anticipated. Excellent service!
As long as it is in stock like the site said and ships right away my experience was excellent!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Lars, we appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.