On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and done. Ordered through the website, they showed up a few days later. Just dropped the tires and car off at the installer.
I have not have my tires installed yet, so I cannot complete the review at this time.
Found what I was looking for. Website was very helpful and easy to order from. I was able to compare tires and purchase the tires I thought were best fit for my vehicle and had the best price.
Slick, helpful, easy to use web-site - good communication - product exceeded expectations - delivery was quick as promised
I've purchased products from tirerack.com before and have had a really good experience! I expected same with my most recent purchase!
Great user friendly online shopping experience! Customer service is great as well!
Easy to order, great prices, seamless installation
My first order with Tire Rack went flawlessly! It started with a great price and ended with timely delivery. My wheels arrived with the boxes in great shape right to my doorstep. Thanks.
Easy transaction, easy installation. I will recommend tire rack.
Ive been a customer for many years (since 2006?) and never hesitate to come back when I need tires.
Excellent web page easy to follow through with my order
So far it's been great. They were very professional
Easy website navigations. Cool comparison tool.
Fast service and timely follow. I love Tire Rack!
Love the ease of use of your website. Great products good info repeat customer
Love Tire Rack & my representative Amos! Thank you
Easy and helpful shopping, all of the information necessary was available
Have used tire rack before. Never a problem. Shipping company was overwhelmed but came through.
Have used tire rack before. Never a problem.
Placing this order was fast and easy, they had the tires I needed in stock and shipment was fast.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.