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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,057
shipping
27,022
quality
27,582
This company responds to reviews on average within 1 day

Instant Feedback

501,087 reviews

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Florida
1 review
0 helpful votes
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Credit card issue
October 5, 2021

Would not accept the card I wanted to use, bank said it was not them. However everything else was great. Delivered very quickly and when they said it was coming and they were in great shape.

Date of experience: October 5, 2021
Georgia
1 review
0 helpful votes
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Great service...
October 5, 2021

Great sale on product and available. The selection to chose from was large...

Date of experience: October 5, 2021
Pennsylvania
1 review
0 helpful votes
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Easy as it gets
October 5, 2021

Very easy process. Ordered tires, shipped to installer, tires get installed. Seamless!

Date of experience: October 5, 2021
Illinois
1 review
0 helpful votes
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Tires
October 5, 2021

Very pleased with chat Julian and the ease of ordering. Tire rack was recommended by my son as he ordered tires prior to my order and was satisfied!

Date of experience: October 5, 2021
Pennsylvania
1 review
0 helpful votes
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Great company
October 5, 2021
Updated review

Always use tire rack, great service, excellent delivery and wide variety of tires with recommendations and testing.

Date of experience: October 5, 2021

Very easy to checkout
October 14, 2020
Previous review

Very easy to checkout

Date of experience: October 14, 2020
Florida
1 review
0 helpful votes
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Careful when checking out as the installer price could change and is not clear. I walked in service center to get it done and they were confused on what was going on.

Payment is done with the center not tire rack. Awkward when talking to the service center.

Date of experience: October 5, 2021
Ohio
1 review
0 helpful votes
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Spare me!
October 5, 2021

App needs to allow a temporary spare tire to be different from the four main tires when you enter vehicle information

Date of experience: October 5, 2021
Florida
1 review
0 helpful votes
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Great tires, great value
October 5, 2021

Bought 4 new all season Pirelli tires for Infinity Q70. Delivered on time to the local installer who charged me less than $100 to install and balance all 4. Total with install under $1K. Found same tires at 2 local tire stores for MUCH more. Great tires at a very reasonable price. Thanks Tire Rack!

Date of experience: October 5, 2021
Wisconsin
2 reviews
0 helpful votes
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What was expected, awesomeness!
October 5, 2021

Seamless! I'm a repeat customer. Everything goes really smooth each time.

Date of experience: October 5, 2021
New York
1 review
0 helpful votes
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Your mobile site needs a better response in loading. I was working off the same network on my desktop and it loaded much faster.

Date of experience: October 5, 2021
New York
1 review
0 helpful votes
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Tires are great.
October 5, 2021

It was fast and easy to order and the prices were good.

Date of experience: October 5, 2021
Massachusetts
1 review
0 helpful votes
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Good and to the point
October 5, 2021

First I'd like to say how informative and spot on Tire Rack is when it comes to tires and wheels. I ordered a set of tires for my vehicles but I didn't get the standard size tires. I wanted to give my vehicle a different look and style according to my own personal preference. I wanted tires that were two sizes wider than the original and a lower or smaller sidewall. I was concerned about the fitting at first but after the installation the tires and wheels looked quite good. I'll be looking forward to purchasing more tires from Tire Rack. Thanks

Date of experience: October 5, 2021
Mississippi
1 review
0 helpful votes
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I had a trip planned for 10/11 and needed new tires. I specifically placed my order with tire rack because The Oder stated that my tires would be delivered on 10/7. Only one arrived and the other 3 did not arrive until 10/11. Not sure why all tires being shipped at the same time could not be delivered on same day. I had to arrange alternate transportation.

Date of experience: October 5, 2021
Indiana
1 review
0 helpful votes
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Best Prices around
October 5, 2021

I love buying from tire rack, the prices are better than anyone around and you have a large range of options.

Date of experience: October 5, 2021
Minnesota
1 review
0 helpful votes
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Good experience
October 5, 2021

I like that you can see what the wheels will look like on your exact vehicle. Nice selection. Not terrible pricing.

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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New Coopers
October 5, 2021

Quick and easy, helpful fitment guide when I was trying to compare and go bigger than what I already had

Date of experience: October 5, 2021
North Carolina
1 review
0 helpful votes
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Miata KYB suspension
October 5, 2021

Website is easy to navigate a phone call is just as good

Date of experience: October 5, 2021
Connecticut
1 review
0 helpful votes
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Exceptional customer service
October 5, 2021

Chat feature is essential, and quick! Thanks! - John Sharp. I made a mistake on the size tires I ordered. But your system flagged it, so when I called the next day, I was IMMEDIATELY concerned to the person who fixed my order right then. A real, human receptionist, and no stupid wait on the phone. Plus Gill, my original rep., answered all my questions accurately and quickly. My tires were shipped the same day we corrected my order. Outstanding!

Date of experience: October 5, 2021
Florida
1 review
0 helpful votes
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Excellent Service
October 5, 2021

Quick and This is my 3rd tire order from Tire Rack and I'v always gotten excellent service and informed technical advice.

Date of experience: October 5, 2021
Illinois
1 review
0 helpful votes
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Great deal, fast delivery
October 5, 2021

Great price and easy process.
Delivery was very fast

Date of experience: October 5, 2021