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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,074
shipping
27,039
quality
27,599
This company responds to reviews on average within 1 day

Instant Feedback

501,392 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Another great experience using Tire Rack.
October 18, 2021
Updated review

I was able to pick out the correct tires for my Jaguar. Pricing was very competitive. Had them delivered directly to my mechanic for instalation.

Date of experience: October 18, 2021

EASY AND FAST WITH EXCELLENT PRICING
April 29, 2021
Previous review

EASY AND FAST WITH EXCELLENT PRICING

Date of experience: April 29, 2021
Florida
1 review
0 helpful votes
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Four New Tires
October 18, 2021

Problem scheduling due to IT problem with Firestone website but I called to schedule the appointment. Firestone service was excellent.

Date of experience: October 18, 2021
North Carolina
1 review
0 helpful votes
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Very easy to order. I contacted the installer and they highly recommended Tire Rack. The AAA installers did a good job with the mounting and alignment. My car rides much better. I will definitely shop with Tire Rack in the future.

Date of experience: October 18, 2021
Minnesota
1 review
0 helpful votes
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Quick, easy, good experience.
October 18, 2021

Quick, easy, good experince.
Easy to order and pay and very quick delivery time... all in all an excellent experience.

Date of experience: October 18, 2021
Indiana
1 review
0 helpful votes
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Completely satisfied
October 18, 2021

Like the comparison tool and the selection they had in stock

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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Thank you
October 18, 2021

The tires i was originally looking to get are no longer available within a day of looking at.

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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Great place to buy tires.
November 17, 2021

Good price on quality tires, free delivery to shop of my choice within 24hrs of purchase. 2 year warranty. Very happy.

Date of experience: October 18, 2021
Virginia
1 review
0 helpful votes
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Tire Rack purchase
October 18, 2021

Had trouble placing order because of the survey at the end.

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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Great tires at a great price
October 18, 2021

You always have a huge selection of tires, at very reasonable prices. And I was able to replace my old tires exactly. The only concern I had was that the tires were not shipped on the day Tire Rack has specified.

Date of experience: October 18, 2021
Pennsylvania
1 review
0 helpful votes
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Good move
October 18, 2021

Easy to find what I needed with fast and free delivery

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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Customerservice
November 17, 2021

A little attitude during phone questions
Sales person led me to feel as if I was bothering him. Bought them with out him instead

Date of experience: October 18, 2021
Pennsylvania
1 review
0 helpful votes
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Tire Rack - My Go To Tire Supplier
October 17, 2021

Website easy to use. Large inventory of tires and prices can't be beat. Free shipping and road hazard warranty a huge plus.

Date of experience: October 17, 2021
Minnesota
1 review
0 helpful votes
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Run flats
October 17, 2021

Easy to use with multiple choices. Timely delivery.

Date of experience: October 17, 2021
Michigan
1 review
0 helpful votes
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Will do again.
October 17, 2021

Simple process. First time trying online tires. We'll see how it goes. Update: All went well.

Date of experience: October 17, 2021
Nebraska
1 review
0 helpful votes
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Complete service
October 17, 2021

Easy to search and website works well when packaging tire and wheel packages, I like I can type in my vehicle and it shows what will fit. Also, they included everything I needed, centering ring and new lug nuts that were required for the new wheels.

Date of experience: October 17, 2021
New York
1 review
0 helpful votes
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Good info and comparison charts. Easy to find the tires I need.

Date of experience: October 17, 2021
North Carolina
1 review
0 helpful votes
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Very nice! Easy to look at tires. The tires were much cheaper than any where else

Date of experience: October 17, 2021
Arizona
1 review
0 helpful votes
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Great prices and shipping
October 17, 2021

Shipped super fast as well as free. Tires are well made and hold up good in the rain. Good prices too.

Date of experience: October 17, 2021
Illinois
1 review
0 helpful votes
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Missed shipping date
October 17, 2021
Updated review

Didn't arrive on the estimated day. Totally messed up installation.

Date of experience: October 17, 2021

Easy
March 2, 2020
Previous review

Easy

Date of experience: March 2, 2020
New York
1 review
0 helpful votes
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Awesome!..
October 17, 2021

Awesome!. It was quick, accurate and to the point with the reviews.

Date of experience: October 17, 2021