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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I was able to pick out the correct tires for my Jaguar. Pricing was very competitive. Had them delivered directly to my mechanic for instalation.
EASY AND FAST WITH EXCELLENT PRICING
Problem scheduling due to IT problem with Firestone website but I called to schedule the appointment. Firestone service was excellent.
Very easy to order. I contacted the installer and they highly recommended Tire Rack. The AAA installers did a good job with the mounting and alignment. My car rides much better. I will definitely shop with Tire Rack in the future.
Quick, easy, good experince.
Easy to order and pay and very quick delivery time... all in all an excellent experience.
Good price on quality tires, free delivery to shop of my choice within 24hrs of purchase. 2 year warranty. Very happy.
Had trouble placing order because of the survey at the end.
You always have a huge selection of tires, at very reasonable prices. And I was able to replace my old tires exactly. The only concern I had was that the tires were not shipped on the day Tire Rack has specified.
A little attitude during phone questions
Sales person led me to feel as if I was bothering him. Bought them with out him instead
Website easy to use. Large inventory of tires and prices can't be beat. Free shipping and road hazard warranty a huge plus.
Simple process. First time trying online tires. We'll see how it goes. Update: All went well.
Easy to search and website works well when packaging tire and wheel packages, I like I can type in my vehicle and it shows what will fit. Also, they included everything I needed, centering ring and new lug nuts that were required for the new wheels.
Good info and comparison charts. Easy to find the tires I need.
Very nice! Easy to look at tires. The tires were much cheaper than any where else
Shipped super fast as well as free. Tires are well made and hold up good in the rain. Good prices too.
Didn't arrive on the estimated day. Totally messed up installation.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.