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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Easily found what i was looking. With the rebate offer through general tires was a good deal.
I have returned to yet another well guided experience for getting the correct tires.
I've bought tires from tire rack several times. Each time the shipping is extremely quick and the tires are always right. They also offer shipping them already studded so it saves a lot of time and money compared to a shop. I live in Alaska now and still received 4 new tires just 4 days after ordering. Incredible.
Very easy to navigate through the order process.
My order was split into 2 packages which isn't a problem. Both packages shipped out from Sparks to Oakland on Monday. Once at Oakland one of the packages shipped to Honolulu (the final destination) on Wednesday. The other package went to Anchorage. Instead of going to Honolulu, the package went to Memphis. From Memphis the package arrived at Honolulu on Friday. I'm not sure why the package took such a circuitous route but I think I should receive credit back from FedEx for the delay.
The other issue is that Tire Rack quoted $128 installation cost on my tires. When I received the bill from the installer, they quoted me $193. When I asked why they said the $128 was true for 13 inch rims. Mine are 18 inches so it costs more. I would think that the installer would communicate their tiered rate structure to Tire Rack so that the consumer has a real cost of installation.
Thanks so much. Happy to find the K1 Ferrari spec tires in stock
Website works. Not quite as streamlined as I would have liked
My deliver location charged the Tire Rack stated prices and honored the coupon on your site for a $25.00 discount on alignment.
Easy to get quality tires for my specific vehicle and Needs
Website was easy to navigate, had a wide range of options for the tires, price was excellent, shipping was fast and arrived when they said it would. Can't ask for anymore than that.
Helpful interface, easy to search and find what you need.
Purchasing the tires was quick and easy. Just ordered for the first time and haven't received my product yet so 4 stars.
This is now a 5 star review because I received my tires on time. They are the tires I ordered and they are perfect. This is the first time I've used VREDESTEIN HYPERTRAC tires. This is actually first I've ever heard of this brand. I'm impressed. I put the tires on an '07 BMW 530xi and the ride has been the smoothest and most quiet ride I've had in this vehicle in the past few years.
Really like the recommended winter tire/wheel packages
Couldn't more satisfied with the product offerings, site information and service. Third purchase and always satisfied.
Great service and pricing. Convenient installation services.
Always get the best help online or on the phone. I had multiple questions about what tires would best fit my driving style and priorities in tire characteristics.
Love to use tire rack for the ratings and actual customer reviews.
Not happy with Firestone installer went with discount tire.
Very easy and such nice experience in general. Will use again! The price I paid was way cheaper than all of the tires shops in my area even with their mail in rebates
Seems pretty easy so far. Tire monitor light came on. Will return vehicle to installer to check out.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.