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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,085
value
27,083
shipping
27,048
quality
27,608
This company responds to reviews on average within 1 day

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501,492 reviews

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Pennsylvania
1 review
0 helpful votes
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Send It
October 24, 2021

You guys are killin it, don't work too hard though or you'll get "tired" :/

Date of experience: October 24, 2021
Utah
1 review
0 helpful votes
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Good job!
October 24, 2021

Smooth an easy, you have the best prices and hard to find tires are almost always in stock!

Date of experience: October 24, 2021
Wisconsin
2 reviews
0 helpful votes
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Fast shipment
October 24, 2021

Easily found what i was looking. With the rebate offer through general tires was a good deal.

Date of experience: October 24, 2021
Virginia
1 review
0 helpful votes
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Experience
October 23, 2021

I have returned to yet another well guided experience for getting the correct tires.

Date of experience: October 23, 2021
Alaska
1 review
0 helpful votes
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Easiest and most Reliable
October 23, 2021

I've bought tires from tire rack several times. Each time the shipping is extremely quick and the tires are always right. They also offer shipping them already studded so it saves a lot of time and money compared to a shop. I live in Alaska now and still received 4 new tires just 4 days after ordering. Incredible.

Date of experience: October 23, 2021
California
1 review
0 helpful votes
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Shipping delay/installation deception
October 23, 2021

Very easy to navigate through the order process.

My order was split into 2 packages which isn't a problem. Both packages shipped out from Sparks to Oakland on Monday. Once at Oakland one of the packages shipped to Honolulu (the final destination) on Wednesday. The other package went to Anchorage. Instead of going to Honolulu, the package went to Memphis. From Memphis the package arrived at Honolulu on Friday. I'm not sure why the package took such a circuitous route but I think I should receive credit back from FedEx for the delay.

The other issue is that Tire Rack quoted $128 installation cost on my tires. When I received the bill from the installer, they quoted me $193. When I asked why they said the $128 was true for 13 inch rims. Mine are 18 inches so it costs more. I would think that the installer would communicate their tiered rate structure to Tire Rack so that the consumer has a real cost of installation.

Date of experience: October 23, 2021
Texas
2 reviews
0 helpful votes
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Michelin K1 spec
October 23, 2021
Updated review

Thanks so much. Happy to find the K1 Ferrari spec tires in stock

Date of experience: October 23, 2021

Website works
November 25, 2020
Previous review

Website works. Not quite as streamlined as I would have liked

Date of experience: November 25, 2020
North Carolina
1 review
0 helpful votes
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Positive experience
October 23, 2021

My deliver location charged the Tire Rack stated prices and honored the coupon on your site for a $25.00 discount on alignment.

Date of experience: October 23, 2021
Ohio
1 review
0 helpful votes
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Easy to get quality tires for my specific vehicle and Needs

Date of experience: October 23, 2021
Massachusetts
1 review
0 helpful votes
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Excellent all the way around.
October 23, 2021

Website was easy to navigate, had a wide range of options for the tires, price was excellent, shipping was fast and arrived when they said it would. Can't ask for anymore than that.

Date of experience: October 23, 2021
California
1 review
0 helpful votes
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Convenient and easy to use
October 23, 2021

Helpful interface, easy to search and find what you need.

Date of experience: October 23, 2021
Georgia
1 review
0 helpful votes
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Purchasing the tires was quick and easy. Just ordered for the first time and haven't received my product yet so 4 stars.
This is now a 5 star review because I received my tires on time. They are the tires I ordered and they are perfect. This is the first time I've used VREDESTEIN HYPERTRAC tires. This is actually first I've ever heard of this brand. I'm impressed. I put the tires on an '07 BMW 530xi and the ride has been the smoothest and most quiet ride I've had in this vehicle in the past few years.

Date of experience: October 23, 2021
Utah
1 review
0 helpful votes
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21 Miata RF winter wheels+tire set
October 23, 2021

Really like the recommended winter tire/wheel packages

Date of experience: October 23, 2021
Ohio
1 review
0 helpful votes
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Best place to purchase tires.
October 23, 2021
Updated review

Couldn't more satisfied with the product offerings, site information and service. Third purchase and always satisfied.

Date of experience: October 23, 2021

Great service and pricing
December 18, 2019
Previous review

Great service and pricing. Convenient installation services.

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
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Return customer happy again.
October 23, 2021

Always get the best help online or on the phone. I had multiple questions about what tires would best fit my driving style and priorities in tire characteristics.

Date of experience: October 23, 2021
California
1 review
0 helpful votes
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Excellent overall experience
October 23, 2021

Love to use tire rack for the ratings and actual customer reviews.

Date of experience: October 23, 2021
Michigan
1 review
0 helpful votes
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Great
October 23, 2021

Quick and easy very simple to find what your looking for.

Date of experience: October 23, 2021
Arizona
1 review
0 helpful votes
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Not happy with Firestone installer went with discount tire.

Date of experience: October 23, 2021
Florida
1 review
0 helpful votes
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So easy and the lowest price I found!
October 23, 2021

Very easy and such nice experience in general. Will use again! The price I paid was way cheaper than all of the tires shops in my area even with their mail in rebates

Date of experience: October 23, 2021
New York
1 review
0 helpful votes
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Seems pretty easy so far. Tire monitor light came on. Will return vehicle to installer to check out.

Date of experience: October 23, 2021