On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything was so easy. I just put in my car details and they found my tires for me. They are rare tires too. They are the only ones that had them. I have a little Smart car. The tires are larger in the back than the front, but even the wheel size is unique. My local tires didnt have them.
Then after I placed my order, the tires were here in like 2 days! Thank you!
Comfortable shopping experience. Reviews helped tremendously
Very easy. Great product. Very happy with the amount of time it took
This was quick and painless. Thank you! They were on time and stuck to their word with arrival time. Perfect timing to have new tires on my car for the winter weather.
Easy, painless, and resulted in new tires just in time for the snowy season.
You guys make ordering easy! Delivery in less than two days!
Great help via chat. Very knowledgeable personnel on chat. Felt quite comfortable completing my order and would do it again when the time comes.
Always 'just right' at Tire Rack - timely, appropriately-priced, and well coordinated with the installer. I'll keep coming back.
Easy as 1-2-3. First time buyer of wheels and tires online and the experience was great. The brands and variations of inventory offered was great and price was considerably better than could buy same product at local tire dealer. Delivery of ordered product was faster than estimated and expected. Received tires and wheels next day when it was said to be 2 days.
Awesome experience daughters car looks really sharp! Se of use.
Tire rack, as usual, has the most info by which to make an informed choice, and knowledgeable customer support as needed.
Easy to use website for deciding on the right tires and easy to purchase, find installer
Very quick, priced right, and fast delivery. Always on time.
Easy to search and find tires, then super easy to order.
I have ordered from you before so this time should be great as well! Thank you and Happy New Year!
I found the exact tires I wanted. Tire Rack had them in stock and will ship quickly.
Had to choose a different tire but finally got them ordered. Tires arrived ahead of schedule. Everything went seemingly.
Simple easy and fast shipping what more could you ask for
Great so far. Needed a new set that would roll smooth for the street and less for for road.
So easy - thank you! I spent 4 hours last week driving around San Jose looking fruitlessly for tires for my Porsche Cayman
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.