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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Always 'just right' at Tire Rack - timely, appropriately-priced, and well coordinated with the installer. I'll keep coming back.
Easy as 1-2-3. First time buyer of wheels and tires online and the experience was great. The brands and variations of inventory offered was great and price was considerably better than could buy same product at local tire dealer. Delivery of ordered product was faster than estimated and expected. Received tires and wheels next day when it was said to be 2 days.
Awesome experience daughters car looks really sharp! Se of use.
Tire rack, as usual, has the most info by which to make an informed choice, and knowledgeable customer support as needed.
Easy to use website for deciding on the right tires and easy to purchase, find installer
Very quick, priced right, and fast delivery. Always on time.
Easy to search and find tires, then super easy to order.
I have ordered from you before so this time should be great as well! Thank you and Happy New Year!
I found the exact tires I wanted. Tire Rack had them in stock and will ship quickly.
Had to choose a different tire but finally got them ordered. Tires arrived ahead of schedule. Everything went seemingly.
Simple easy and fast shipping what more could you ask for
Great so far. Needed a new set that would roll smooth for the street and less for for road.
So easy - thank you! I spent 4 hours last week driving around San Jose looking fruitlessly for tires for my Porsche Cayman
Easy to navigate the website and competitive pricing paired with fast shipping will keep me coming back!
I've bought several sets of tires from Tire Rack through the years. Their pricing is always as good or better than other vendors. It's easy to find what you're looking for based on make, model and year along with plenty of reviews to help decide. The tires arrived on time and in excellent condition. I highly recommend them for any and all your tire needs.
Relatively easy. Was surprised how few options there remained for this original equipment tire size.
Easy to navigate through the website as I already have my vehicles listed. Allows you to sort tires by specification and the "comparison" feature works well.
My experience was easy. The research, review and purchase was intuitive. All you need to do is log on, input your car/truck data and know the size tires you need. The options are limitless!
They delivered two of my tires to Discount tire in Evansville, IN. I took it upon myself to drive to Evansville, an hour drive one way, to pick up the tires myself. I'm confused as to how this could have happened, and I'm unhappy that I had to pick the tires up myself.
My tires arrived at my home in the time quoted; however when I went to a recommended installer, NTB, they failed to honor the tire rack quote. They were over the tire rack quote by $50 or more, so I'd say significant. Contacted customer service and was assured that this would be handled, no later than last Friday. Well it's Monday and I haven't heard anything. Doesn't seem to be getting fixed. I wanted to say how impressed it was with how tire rack fixed a problem, but instead they decided to take the day off.
Tremendous personal help and advice on my selection. When I did order, it arrived almost before I hit send. I couldn't believe it. With ample time to get wheels and snow tires installed before the next storm. Everything was perfect.
Love being able to research my options
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.