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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,186
value
27,953
shipping
27,917
quality
28,477
This company responds to reviews on average within 1 day

Instant Feedback

516,526 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Another order makes the grade!
January 11, 2022
Updated review

Always 'just right' at Tire Rack - timely, appropriately-priced, and well coordinated with the installer. I'll keep coming back.

Date of experience: January 11, 2022

Great
August 16, 2020
Previous review

Great

Date of experience: August 16, 2020
Texas
0 reviews
0 helpful votes
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Great Experience
January 11, 2022

Easy as 1-2-3. First time buyer of wheels and tires online and the experience was great. The brands and variations of inventory offered was great and price was considerably better than could buy same product at local tire dealer. Delivery of ordered product was faster than estimated and expected. Received tires and wheels next day when it was said to be 2 days.

Date of experience: January 11, 2022
Maryland
3 reviews
0 helpful votes
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Daughters car update
January 11, 2022

Awesome experience daughters car looks really sharp! Se of use.

Date of experience: January 11, 2022
North Carolina
1 review
0 helpful votes
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Loyal customer for good reason
January 11, 2022

Tire rack, as usual, has the most info by which to make an informed choice, and knowledgeable customer support as needed.

Date of experience: January 11, 2022
Florida
1 review
0 helpful votes
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Easy process and good price
January 11, 2022

Easy to use website for deciding on the right tires and easy to purchase, find installer

Date of experience: January 11, 2022
South Carolina
2 reviews
0 helpful votes
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Very quick, priced right, and fast delivery. Always on time.

Date of experience: January 11, 2022
Maryland
0 reviews
0 helpful votes
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Great transaction, fast delivery
January 11, 2022

Easy to search and find tires, then super easy to order.

Date of experience: January 11, 2022
Arizona
2 reviews
0 helpful votes
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WONDERFUL!
January 11, 2022

I have ordered from you before so this time should be great as well! Thank you and Happy New Year!

Date of experience: January 11, 2022
South Carolina
1 review
0 helpful votes
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I found the exact tires I wanted. Tire Rack had them in stock and will ship quickly.

Date of experience: January 11, 2022
Kentucky
1 review
0 helpful votes
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All around best
January 11, 2022
Updated review

Had to choose a different tire but finally got them ordered. Tires arrived ahead of schedule. Everything went seemingly.

Date of experience: January 11, 2022

Simple easy and fast shipping what more could you ask...
July 18, 2021
Previous review

Simple easy and fast shipping what more could you ask for

Date of experience: July 18, 2021
Texas
1 review
0 helpful votes
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Kumho Crugen's
January 10, 2022

Great so far. Needed a new set that would roll smooth for the street and less for for road.

Date of experience: January 10, 2022
California
2 reviews
0 helpful votes
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So easy - thank you! I spent 4 hours last week driving around San Jose looking fruitlessly for tires for my Porsche Cayman

Date of experience: January 10, 2022
California
1 review
0 helpful votes
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Unexpectedly Fast and Affordable
January 10, 2022

Easy to navigate the website and competitive pricing paired with fast shipping will keep me coming back!

Date of experience: January 10, 2022
New Jersey
1 review
0 helpful votes
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Very satisfied
January 10, 2022

I've bought several sets of tires from Tire Rack through the years. Their pricing is always as good or better than other vendors. It's easy to find what you're looking for based on make, model and year along with plenty of reviews to help decide. The tires arrived on time and in excellent condition. I highly recommend them for any and all your tire needs.

Date of experience: January 10, 2022
Illinois
1 review
0 helpful votes
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Tire Rack comes through.
January 10, 2022

Relatively easy. Was surprised how few options there remained for this original equipment tire size.

Date of experience: January 10, 2022
Virginia
1 review
0 helpful votes
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Good Price and Availability
January 10, 2022

Easy to navigate through the website as I already have my vehicles listed. Allows you to sort tires by specification and the "comparison" feature works well.

Date of experience: January 10, 2022
North Carolina
2 reviews
0 helpful votes
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My experience was easy. The research, review and purchase was intuitive. All you need to do is log on, input your car/truck data and know the size tires you need. The options are limitless!

Date of experience: January 10, 2022
Indiana
1 review
0 helpful votes
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Shipping problems.
January 10, 2022
Updated review

They delivered two of my tires to Discount tire in Evansville, IN. I took it upon myself to drive to Evansville, an hour drive one way, to pick up the tires myself. I'm confused as to how this could have happened, and I'm unhappy that I had to pick the tires up myself.

Date of experience: January 10, 2022

Great selection of tires
September 14, 2020
Previous review

Great selection of tires.

Date of experience: September 14, 2020
Maryland
1 review
0 helpful votes
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Inaccurate price quotes and slow customer service
February 9, 2022
Updated review

My tires arrived at my home in the time quoted; however when I went to a recommended installer, NTB, they failed to honor the tire rack quote. They were over the tire rack quote by $50 or more, so I'd say significant. Contacted customer service and was assured that this would be handled, no later than last Friday. Well it's Monday and I haven't heard anything. Doesn't seem to be getting fixed. I wanted to say how impressed it was with how tire rack fixed a problem, but instead they decided to take the day off.

Date of experience: January 10, 2022
Albert K. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.


Not bad, not great
January 24, 2022
Previous review

Not bad, not great

Date of experience: December 25, 2021
Maryland
1 review
0 helpful votes
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So fast it made my head spin
January 10, 2022
Updated review

Tremendous personal help and advice on my selection. When I did order, it arrived almost before I hit send. I couldn't believe it. With ample time to get wheels and snow tires installed before the next storm. Everything was perfect.

Date of experience: January 10, 2022

Love being able to research my options
December 14, 2019
Previous review

Love being able to research my options

Date of experience: December 14, 2019