Fast service, the products were okay, prices a bit high
Excellent service, affordable price, quality product, quick supply.
Do not book with tinydeal I also left paypal they are both thugs
Always exact description, good service and great products
In all transactions were spotless. Was always near me. I never had any problem
Thanks a lot! Very satisfied, safe and fast shipment, all fine.
Second phone I order on tinydeal, everything is ok
Low price, ease of navigation, fast sending.
Thank you
Good phone. Very fast, beautiful screen, just overall amazing.
Quite good, the possibility of comparing missed only.
Fast delivery, product as described
Very satisfied
I bought before. Good seller fast excellent reply.
Will buy again.
Hi dear,
Thanks for your positive reviews. We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com
Je suis très satisfaite du téléphone que j'ai acheté sur tinydeal, depuis le depot d'Allemagne. Expédition très rapide. Produit bien emballé. Par contre ils utilisent le transporteur DHL qui n'est pas très bien. La livraison était annoncée un jour et finalement reportée au lendemain sans m'avoir prévenue, en effet le livreur rentre au dépôt a 18h, même s'il n'a pas fini sa tournée. J'ai passé une journée à attendre pour rien.
Llevo muchas compras en tinydeal y nunca he tenido problemas. La información de los productos y seguimiento del proceso post venta es adecuada. Estoy muy conforme con el sitio web y seguiré comprando a futuro.
Acquistato è arrivato nei tempi previsti, fin qui tutto bene, appena arrivato il prodotto a casa si presenta gia aperto e privo di cuffie, all interno dello smartphone c'era installata l app di tinydeal quindi acceso il terminale da loro e configurato senza che nessuno glielo avesse chiesto, in piu non c'erano le cuffie, dopo un po di giorni lo smartphone aveva dei problemi seguiti da dei riavvi ho chiesto il cambio ma niente
Dear Domenico l.,
Thank you for posting this and bringing it to our attention and we're terribly sorry to hear about that. We'd like to look into this for you.
After checking, we found that the phone is never sold with headphones together. What accessories it contains you could see from our Package Contents in product details page before you buy it.
As TinyDeal is a big company with over 12-years history, our customers have certain expectations. We won’t deceive any single customer. If you want buy some accessories which are not included, you could consult our online customer service. We will recommend for you.
As to the quality problem of the phones, our customer service has already sent you an email about the solutions of the problems on Oct. 26th, pls check it. If you have any other problems, you could reply that email directly.
Hoping for your kindly understanding. Thank you!
Best Regards,
TinyDeal Team
Das Smartphone funktioniert tadellos und war wie beschrieben innerhalb von zwei Tagen da. Es war schon Skepsis da, weil ich auch einiges negatives über den Laden gelesen hatte. Aber für diese günstigen Preise kann man auch mal etwas riskieren.
Ich habe auch mit anderen China Shops keine schlechten Erfahrungen gemacht. Ich werde wieder hier einkaufen.
Ho acquistato un Lenovo Vibe Shot, spedito dalla Germania: bene i tempi di consegna (una settimana), buono il prezzo (inferiore a tutti gli altri siti da me consultati). Qualche perplessità sulla lingua non tutto è in italiano: le impostazioni sono in buona parte in inglese e ogni tanto (molto raramente) compare anche qualche scritta in cinese.
Infine, non sono riuscito a trovare i led di notifica ( ritengo che non ci siano proprio).
Come indicato nel titolo, nel complesso lo giudico un buon acquisto di cui sono abbastanza soddisfatto.
La traduzione del mio commento che ho visto in anteprima è abbastanza approssimativa e non del tutto chiara (dipende dai siatemi di traduzione in automatico).
Dear ALBERTO,
We appreciate your feedback. If you have any problems, you could contact us at sales@tinydeal.com, we will try our best to help you.
We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com
Overview
TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Shenzhen, Guangdong, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Michel,
We are so regret that you are not satisfied with us. If you are or have had trouble with a recent order, would you mind emailing us at service@tinydeal.com with your order details so we can look into the matter and provide our assistance.
Hoping for your kindly understanding and we look forward to hearing from you.
Best Regards,
TinyDeal Team