It was good. One of the pieces that came with the camera came broken. Overall a good experience
The store is excellent. The quality of the goods is at a high level, as is maintenance.
I often buy goods here, no complaints (Магазин отличный. Качество товара на высоком уровне, как и обслуживание. Часто приобретаю здесь товар, жалоб нет)
I ordered the phone from EU Warehouse. Delivery was fast, the phone is great.
TinyDeal is number 1 in internet sales, in my experience!
Horrible, they send you wrong item, and they dont want to fix they mistake
I have done an order since november 18, and I have never received it.
Dear Jaslyn J.
Thank you for taking the time to provide feedback regarding our services and we apologize for the difficulty that you experienced with this purchase.
We will certainly take a look into this situation. Please don't worry. Please check the email we have sent to you.
Hoping for your kindly understand. Thank you.
Best Regards,.
TinyDeal Team
The buy process and shipping ok, surely i'll buy again
Adding myself to this long list of unsatisfied customers will change nothing. Always will be a lot of naïve people ordering cheap products when looking at nice photos. Im one of this people and I had good surprises sometimes but not always. Ordered in TinyDeal (100$) end of September (26) and they promised receiving in 15-30 days. I missed the 45 days of PayPal (not opened a dispute) because I believed the answer I received after 44 days when I asked they where is my order. After waiting 3 weeks more they answer that after checking with the post office need one month more. After other two weeks one more time wait 4 weeks. Received answers from Steve, Alice (Carmen), Marta, Eleva but I suppose was the same robot programed to answer wait 4 weeks and now 3 months after ordering Im still in the same place, my money was gone and my email is full with fake answers.
Another order (15$) still received after 40 days and this time I opened a dispute in PayPal. This one havent a track number (non-registered post). The answer of TinyDeal to PayPal was a track number (remember, my order was non-registered post) arrived one month ago in another place.
I suppose this one was a defective robot answering PayPal but even laying to PayPal and not only to customers will not drop this side from PayPal so be careful.
Today 3.5 months after the shipping (?) still nothing. No one check, no one refund, no one care. And after trying last month to resolve myself by enquiring the Swiss Post (Asendia Hong Kong and the main site) another recommendation. Maybe the Swiss watches are still the better but not the Swiss Post. Don't use. If you order form a chinese site use the chinese post. Maybe is slow but finaly will arive. The swiss one never answers. And finaly Asendia found that the parcel was lost (they needed more than one month to find). The decision was to refound to Tinydeal. Asking why after receiving my full payment Tinydeal will receive one more time the money they answer they knew only the sender. Tinydeal tell me i will receive 65% in ID points but nothing added in my points, so not only i lost my money but Tinydeal received a gift. End of the story.
Dear Benjamin,
Sorry for any trouble.
Could you pls leave us your Item ID? So we could help to check.
Shipping worldwide time depends on lots of factors like destination, what item and social environment like war or natural environment like snow.
Whatever, hope to hear from you. And we could do more for you
The article was like in the description. The shipping was fast.
Would buy there everytime.
Quick delivery, good packing, good software installed
Good products, good price， good service ！ Very satisfied ！
A very good mobile... good battery... good picture... fast
Fast delivery from Germany to Slovenia, good approach toward customers.
Items were delivered quickly and received as described. Would deal with again.
I'm happy with this phone... Works fast so all excellent...
From germany warehouse to Portugal should be faster
Product delivery within the prescribed without problem
Overview
TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Shenzhen, Guangdong, China
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mikolaj,
We appreciate your feedback. If you have any problems, pls do not hesitate to tell us. Would you mind emailing us at service@tinydeal.com with more your order details, we will try our best to help you.
We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com